Ace Hardware

I just purchased a home by this Ace Hardware a few months ago and have made several trips there. The staff is always extremely friendly on top of being helpful and knowledgeable. Their customer service is top notch. I’ve never walked in without being greeted and the salespeople actually guided me to the right item for my specific needs… not just the most expensive one. Really refreshing experience that was the opposite of the average big box, impersonal retail experience.

Again, I turn into a zombie when I walk into an ACE (or any hardware store for that matter). Just aimlessly walking the aisles forgetting what I originally came in for. There may even be some drool involved. I could browse a hardware store for half the day and never get bored. Once you walk into this ACE you see all the Big Green Eggs. To the right of that is a full wall with a rack from floor to ceiling covered in large power tools. This is when the heavenly music starts playing, a light shines down, and I let out a caveman grunt akin to Tim «the tool man» Taylor.

Ask for Ed Schaefer to make your keys. The keys work better than the original!!! Amazing customer service. I cannot say enough good things about this hardware store. Also, dogs are welcome! How cool is that?

Very helpful employees here, always ready to help you solve a problem.
I own several apartments and I am not the most handy person. However I am learning, rather than pay a handyman on every time an issue pops up. When I have encountered a small problem like a leaky faucet, they have been helpful in helping me identify and solve the problem.
Will return.

I love this location, there are always plenty of helpful people around and they usually have everything I need. There is nothing I hate worse than having to walk around a big-​box when looking for something small to finish a project, this Ace location is just big enough to have a wide selection, but small enough to get in and out in a couple of minutes.
Pricing seems to be close to in line with Lowe’s/HD, the difference is though that there are not 5 different selections on everything, so it can sometimes end up costing a bit more. I’ll gladly trade 20 minutes for 50 cents though!

If you’re looking to save money, this is not the place to go for your hardware needs. Ace is expensive, that is an undeniable fact, but for your extra dollars you get exceptional service, great advice, a friendly smile, and you will likely leave with exactly what you came in for. Actually I’m torn here – I’d like to give 5 starts, but I can’t. My 1 start deduction is from the fact that it took me 15 minutes to check out of there as only one line was open and there were about 12 people waiting.
I’m not going to go into exhaustive details about this place. The bottom line is this: Home Depot and Lowes, there is nothing wrong with them. They do what they need to do and that’s give the best price possible. Try and find for yourself at either of those places a 10 mm long, 3×1.25 set screw for a door handle that came loose at your house. It could take you an entire day. Trust me, I know, I tried. I walked in to Ace and had in my hand what I was looking for in about 30 seconds. No less than 4 people greeted me upon my arrival, and the guy who helped me walked me to the exact spot that the item was in, tested it in my door handle, made sure I was happy, and sent me on my way. Simple as that. That experience is iconic of the entire Ace experience in that the guys know their stuff, they are HAPPY to help, and they have a lot more in stock than what meets the eye.
Good stuff, good people, and truly, «the helpful hardware place.»

Ace has just about everything to any job done, while they are a chain they still have that old fashioned feel about them and have a helpful friendly staff.
If you want to grow yourself a garden and make sure critters stay out of it they have all the Items that will do just that which was the purpose of today’s visit .
I am growing a garden and something during the night is sneaking around & helping itself and eating & striping the leaves on the Brussel sprouts that have been growing just beautifully .
Time to take care of this problem, sitting outside all night to confront this thing with a flash light is not what I really have in mind and have chosen to take another route .
Thankfully they have sprays & powders that are organic and made with Pepper, Rosemary and Mint oils & Cayenne which small animals do not like and will run from so I’m told .
Good be gone you little thief !
If this thing finds my tomato plants were gonna wrestle.

Ace is the place with the helpful hardware (wo)man!
I’ve long been a fan of Ace Hardware no matter what town it is in. This could be partly because my sister and brother in law own several in my hometown. But the main reason I really like Ace is because they are always friendly and willing to help you find the supplies and tools you need to get the job done right; if they don’t have what you need they are more than happy to point you somewhere that might have what you are looking for.
This location of Ace Hardware is no exception to the above. I went in here last Sunday looking for some supplies to run a dryer vent under my house and they didn’t have exactly what I was looking for. Ken at this location was helping me out and suggested that I try the other store down the street; so I did and got what I needed. Later that day I needed a connector piece so I rode back down to this Ace to see if they had it; Ken again helped me out. He showed me several duct connectors and helped me pick out the right one that would be the easiest to get the job done.
All in all, at any Ace Hardware you will find that their customer service is way above that offered at these other big hardware retail outlets.

These guys have always been the best in service and the prices are as good as anywhere. I have two incidents worthy of Unilocaling over. Several years ago I went in to buy a leaf blower and the guy asked what happened to my old one. Long story short, he knew the manufacturer and an issue with it and told me how to fix it. It was a simple fix and that blower lasted 5 more years! Ok, fast forward to present. I bought a Green Egg from Ace and the felt liner melted after 3 months. I stopped in the store and they offered to come out and repair it at NO CHARGE. An in home FREE service call. How can it get any better. They should get 6 stars. Who does that nowadays?

The best! They have everything here, and a skilled and experienced staff that can find it and show you how to use it. The way great hardware stores used to be – a rare find these days.
They have a second location in Toco Hills shopping center that’s a little older but also exceptional in terms of service and selection.
The thing that sets these stores above the rest is their incredibly helpful staff. I’m not sure they’re any more expensive than the big box chains but if they are I’ll gladly pay a few extra pennies for their professional expertise, advice and vast selection.
Plus you can park at the front door and they are pet friendly.