Premier Nails & Spa

I’m giving this 1 star when I really wish I could give two thumbs down. This was by far the worst nail salon give been to, this Tony I keep reading reviews about might be great but he should watch the work of his employees.
I went to get a gel manicure on a rainy, cold day. I was sat down promptly by a young girl who seemed to be in a bad mood. She asked me how the weather was outside, I said «Oh the rain has cleared up so it’s nice and fresh out there.» She looked at me like I was dumb and said: «Fresh because???» Umm okay, last time I checked it rained all day…
Moving on. She opened what appeared to be a sealed bag of sanitized tools. I don’t know who they think they’re fooling but the nail clipper was rusted. The nail file looked dirty. The girl kept saying «Someone keeps messing with my stuff!» It was really awkward. The job itself was also not great. The polish by the cuticles was messy and she left a noticeable gap so it looked like my nails had grown out for about a week. I expect when I get a professional manicure that the polish will cover the entire finger nail and have clean straight lines throughout. To top it all off, she was sharing the UV light machine with a guy tech and he looked pissed off that she had to use so she could finish my manicure. The time 60 seconds were never up before she was rushing to switch my hands. On the last round the guy actually stood there staring and I still had about 20 seconds left when she said «ok, you’re finished» and gave the machine to the other guy. I was left with lines on 2 nails because the gel didn’t dry all the way, I was so mad at this point but I didn’t say anything, I just wanted to get the hell out of there. To end it, she charged me $ 30. That’s not okay considering you can get the best gel manicures of your life in Pismo or Slo for $ 20-​$ 25. Top top it all off, she ran my credit card for $ 38 are and said «Sorry, do you want change?» I couldn’t believe it. Worst experience ever.

Whoever thought to put the Tesla superchargers next to a nail salon had the right idea. Had an hour to kill just earlier so I walked across to the nail salon. Surprised to see them open on Thanksgiving!
I had 3 week old acrylics with three nails missing and they charged $ 25 for a fill + 3 new nails. There was a bit confusion on the price at first since a full set is only $ 25 while a fill was $ 18 + $ 9 for each nail they had to replace so they just charged me for a full set.
I didn’t get the name of the lady but she has a buzz cut type hair cut and is AMAZING. So beyond detail oriented. This was the best acrylics I’ve ever gotten. She’s a little trigger happy with the dremel but it’s a lot better than my usual place in SF where they get mad at me if they hurt me and I end up apologizing! She also finished with a gel top coat which I’ve never seen done before and at no additional cost!

Really nice people but the water was cold for my pedicure. Was hoping to find new place.

I just received a message from the newest owner of Premier Nails. She has offered to try to fix what happened before she was with the nail salon and get my business back. I appreciate her efforts for good customer service, even though I am no longer living in the area.

The pedicure I received is bulletproof!!! I got a pedi two weeks ago and it has held up amazingly well… it has even survived a brutal barefoot hike up out of a cove a Montana de Oro. While the massage was a little rough for my taste I appreciated the fact there was no wait and the quality of the finished product.

I had previously made a review about this salon that was very negative. The owner contacted me and explain it had been a new person working and she offered to fix my nails for free and hesitantly I agreed and it has been the best decision! I have been searching for a place to get my nails done and Tony is perfect. I am so impressed this will be my salon I go to for all my needs! If I could give them 10 stars I would!!!

Very friendly people but was disappointed with what happened to my eyelids from getting my eyebrows done. I didn’t notice it until after I left the salon but they had waxed some skin off of each eyelid which is very noticeable and hurts.
They did a great job on my nails and were quick yet efficient. But I would not get my eyebrows here done again. :/

Trish & Tony are the best!!! They are so nice always trying to fit me in even though I never have an appointment. And Tony is so funny!!! Oh and my nails look good too! :)

Love Tony and Trish! I get a pedicure and a full set of gel nails every few months with my friend’s mom and they take great care of us every time! No complaints here!

Trish and Tony are wonderful! I absolutely look forward to getting my nails done since finding premier nails and that is a first. Great service, great mani/​pedi, talented staff and friendly! I have had gels, regular mani/​pedi and full sets, all have been consistent each time I have visited. I am officially a dedicated customer!

I went in today to get a fill. While my previous experience was great, something has changed. They had me sit and I waited forever. Before starting, the guy said they’d charge me EXTRA to file down my nails. I said that is part of the cost of the fill and that I’d never paid extra in 20+ years. I told him I’d pay it, but that I was not happy. They guy then said he had an appointment and couldn’t do my nails. I walked out, and I will never go here again as there are too many places which are both organized and professional.

Trish and EVERYone at Premier Nails is so attentive to their customers. They provide excellent service to each person no matter how busy they are. Highly recommend!

I hadn’t been here in about a year. But I saw the same faces, got the same service. This place is amazing.

Took my daughter for manicures. They tried to pressure me to buy the gel manicure but I said no thank you. I was told the polish will chip in two days if I do t get the gels. I said «you mean I am going to pay for a manicure and it will chip in 2 days?» He said yes but I thought he was just trying to upsell me. Well sure enough. The next day they looked terrible. Also, be aware of their cleanliness and safety. When he cut my cuticle he applied something directly to the bloody cuticle at which point my blood went right in the bottle.

Every time I go into this salon it is always clean and filled with the best staff. The prices are very reasonable and well worth it. Tony did my pedicure a week and a half ago and it still looks like the day I had it done. It was very relaxing and fun. My mom and I always go in together and we have always had great experiences. Will definitely come back!

excellent! first time there, very courteous, clean, and talented! definitely going back!

So friendly every time I go in for a mani and pedi, they have never disappointed me and they can always get me right in!!! Wonderful customer service! Thank you!!!

Tony is friendly and fabulous and took care of my feet!
I needed to relax and be pampered, he helped!
Place is immaculate and reasonable prices.

First time trying this place was greated at the door right away by friendly staff. I only had to wait a couple mins to get my nails done. Trish did my shellac nails & they turned out great! She did an awesome design on them for me. Place was very clean & sanitary. I will definitely go back again!

I was just here this afternoon to use a gift certificate for a pedi that my mom purchased for me in October 2013. When I presented the g/​c after my pedi I was told that the business had changed hands since October and they were unwilling to honor my g/​c. The business name on my g/​c is the same as the name on the door. I was disappointed that there wasn’t a big sign or SOMETHING alerting customers that g/c’s purchased prior to a certain time would not be honored. My budget is tight and I picked this place specifically so a friend and I could get pedis even though I don’t have luxury money these days. I did not want to NOT pay them. The staff does a lot of hard work and it didn’t seem fair to quibble after the fact – so I decided to juggle my budget around after I got home.
The service here is fine. But if you do have a g/​c CALL FIRST to make sure they will take it. I had to drop my previous 5 star rating to a ‘qualified’ 2. I feel that if they just bought the business and ARE NOT willing to honor g/​cs from previous owner then they owe it to customers to make this VERY clear before the start of services.