Mark IV Property Management Systems

If I could give zero stars I would. Our house was not even cleaned when we moved in, and there was junk left behind from the old tenants and maintenance people. They lost our inspection sheet twice and the deposit check once. They still charged me almost 800 dollars out of my deposit after moving out, even though I paid a professional cleaning company to clean the unit and provided them with a receipt. When I called to dispute, the woman I spoke with was not understanding at all, and basically sounded fed up with me before I even got a chance to talk. I don’t care if you think I’m wrong or not, it’s just good customer service to at least say «I understand your frustration, but…» Instead of just telling me that I’m wrong for feeling this way. Never ever rent from these people. I work in the industry and I have always been honest and used honest contractors. These people just want to take your money. They also close the office early all the time and are extremely hard to get ahold of. Consider yourself warned.

We rented 2.5 acres with a house for 2 years. All was very good until the move out process. We gave our 30 day notice and began the move out.
Irene our property manager spoke to us that the new tenants were anxious to get in. We informed her we were ahead of schedule. She said great, turn in your keys and rent will stop then. Great for us save 2 weeks rent and the next folks get in early.
Much to our surprise they did not stop rent when we returned the keys. They charged us another week, $ 563.
We emailed back and forth hoping Irene would step up and acknowledge her directions to us.
Too bad for us. Greedy company and lack of integrity.

Our apartment flooded, and took 6 months to repair. The plumber said the pipes havent been cleaned in 10 years! Took 6 months to restore damage to our unit. They didnt offer anything but a $ 100 dollar coupon for living at hotel. Or check that, a MOTEL. No thank you. After the 6 months we moved back in. Everytthing is the same except the carpet. Everything is falling apart! Brought to there attention, and they are very rude aboutt it! Cant wait to my Lease is up!

Mark IV has been the property management for our rental for 2 years and we have been pleased with their performance. They have always addressed our concerns and have been knowledgeable whenever we’ve had any questions. The staff has continuously been kind and courteous. Thank you Mark IV for a job well done!

DO NOT RENT FROM THESE PEOPLE. If i could givethem 0 stars i would. They will find any way to keep your deposit and then more. The people in the office have no idea what they are doing and their properties are in horrible shape. They do a cheap job getting them ready for the next tenant and will charge you extra when you move out even if you make approved improvements to the property. They dont handle maintenance requests and will have you waiting for weeks to get something fixed. When i tried to resolve some of the outrageous chargesfrom move out i felt like i was talking to a wall. I ignored some of the reviews because i needed a place but i shouldnt have. DO NOT RENT FROM THESE PEOPLE!

I was a renter from Mark IV for twelve years in Atascadero. Mark IV was always professional and reasonable. The staff was friendly and was quick to responded to any needs or maintenance requests. I lived in one of four connecting units. All the tenants throughout the years were long term and happy tenants. As a realtor I give renting and property management referrals on a daily basis. Mark IV is the first place I send my referrals. Their current list of available properties are on their website
. You can also find a rental application, HOA and management information on the website.

Very Bad Property Management. Do not expect to get your deposit back no matter how well kept the unit is. Also be sure to take pics and document EVERYTHING that might be a problem (spots on carpet, bathroom towel bars, Everything!)before you sign lease. Will never rent from them again!

No support, not knowledgable about applicable law, missed time frames for notices, NEED I SAY MORE? Not worth the money. Broken promises. Time for a change

Worst property managers I have ever dealt with. They are extremely rude, and don’t seem to know what they are doing. I highly suggest staying away from them if possible. I am happy to say that I will never have to deal with them again.