Mike’s Collision

Brought my car in, Mike estimated $ 3500 – 4500 to repair. I was told it was probably totaled, but they could negotiate with the appraiser to repair most of the damage and it would take about a month. After an hour of talking about their process, I started filling out their paperwork. Here is where I got concerned… they have this legal fee of $ 300 plus 20% off the top of the insurance appraisal. They explained that this pays for all the paperwork, negotiations with the appraisers, and the lawyer’s fees, but this did not seem right to me — I have had work done at another shop in the past and I did not remember these fees. I put the process on hold at that point and shopped around to see how competing shops compared. What I found was upsetting. No other shop (besides Tom’s, which is owned by the same family) thought the car was even close to being totaled, and the car could be fully repaired without any concerns of it being a total loss. I ended up having the work done at the Maaco in Framingham. They were friendly, did a great job, charged no special fee to negotiate with the appraiser (Mike’s was going to charge ~$ 1000), repaired all of the damage for ~$ 2800 (Mike estimated $ 3500-​$ 4500 and said some damage would remain!), and had it done in less than 2 weeks (Mike’s told me it would take twice as long!). Do yourself a favor and look elsewhere.

Mike and his crew are the best. They’ll represent you when dealing with the insurance company and make sure your interests are taken care of. Your car will be fixed to like-​new condition, and it’ll be clean when you get it back.

Amazing service ! Mike helped me with my car, it was scratched all over and he also got rid of the rust. He also helped me with a rental car while my car was being worked on. A+ quality

Great customer service and quality of work, the car was fixed quick and came out fully detailed. The experience was practically painless!
Great work guys!!!

Wow! First it started with the phone call. Great, peppy woman answered the phone and invited me down. The location is kind of tricky to get to, but just Google Map the address and you’ll be fine. There are signs all over the place directing you.
When I got there, I was greeted by the most friendly car mechanic type people that I’ve encountered in my life. The woman did my insurance inspection in less than 20 minutes and was prompt and professional.
Mike — the owner — came by and was so friendly and sweet. He likes to talk, you can tell this is an honest, family man.
I would recommend Mike’s Collision to anyone!

I had a dent on a car door, one auto body place told me it was not a candidate for PDR and quoted me $ 1600 and a week and a half. Mike quoted me $ 200-​$ 250 and said it would be done in 2 days. It looks perfect and he ended up charging me $ 225. I highly recommend him, he and his staff are friendly and he did an amazing job for the price. He knew I needed to get it done ASAP because it was a car I was borrowing and he did not use that to his advantage to charge me extra. Good business ethics and I would highly recommend.