Captain D’s Seafood

THE WORST EXPERIENCE EVER. I ordered a chicken tenders kids meal & had a coupon for a fish and fries dinner. I pulled off with the wrong order (ended up with 2 crab cakes dinners which would’ve been an upgrade had I liked seafood, my bf enjoyed his). I called and spoke with a manager who said that my name would be in the book for a replacement. I come back for the replacement and another manager says to come back YET AGAIN to soak to another manager. I speak to him over the phone and he basically says in lying about the whole experience. It was a lot of hassle for 2 dinners that didn’t even total $ 10. Will never go back.

Whatever, man, for fast food seafood, this place is on point!
Over many years, my family and I have eaten here on occasion, and we’ve pretty much never been disappointed. Fried or baked, healthy or heart-​attack inducing, the food is always delicious! The service is fast and the restaurant is clean. You can’t ask for much more from Captain D’s. They’re doing it right!

First, let me say that we do not sit down and eat here, we always go in the lobby to get takeout meals. I have used the restroom, which was clean, and while the décor is a little dated, it seems okay. There are regulars that go in here, sit down and stay a while and the staff seems to know them and be friendly to them. So, I can’t speak to ambiance, to facilities, or to anything other than the front staff and food.
Now, the good. What a bargain! We go here at least 2 times a month for their fish family value meal. You get a TON of fried fish planks (10 or 12, can’t remember), a bunch of sides and condiments for really cheap. I can feed 4 – 5 for around $ 18 – 20? And the fish is so good that we end up eating a piece or two in the car before we even get home. They are always able to customize our side dishes, skipping the fries, getting baked potatoes in their place for a healthier alternative. We split the other sides between cole slaw and green beans. The front cashier staff is friendly and the food is always really well made. They package it up really nice in multiple containers and bags, asking what condiments we need and generously providing them. The kitchen staff is quick! The food is all made fresh and piping hot. Never any mistakes when we got home, not even a burned hush puppy, ever! If you like fish, trying to feed a family, trying to pair fish with some healthier alternatives, need a quick dinner one night, stop by and give it a shot. Very good food, friendly people and quick service, all for a great value. Can’t ask for more from this type of establishment.

I had been here a couple times before and everything was fine. I had been to better Captain D’s but this one was okay. Until this last visit. The people were friendly enough but you just got that vibe that they didn’t really care. BF and I both got 3 piece fish dinners, his with coleslaw and fries, mine with baked potato and salad. My fish was one step away from being burned beyond recognition. We left being not really satisfied at all. The really bad thing is my BF woke up at 2am puking his guts out, Pretty sure he got food poisoning from the coleslaw :/