Precise Auto Repair

I bought a 1996 4Runner from them a couple of months ago. Since then, the Ac has gone out, rear main seals are leaking causing my rear brakes to cease up, major leak coming from on top of the motor somewhere All 4 Shocks need to be replaced. Promised to pay for a tire that had a gash in the side. Never called me back on it .I finally found a tire, and he only wanted to pay for half of it. Surely there is a Lemon Law out there to protect car buyers from this. Not sure how they stay in business this way.

Precise Auto Sales offered a slightly below market price on a 2010 Mini Cooper with 57K miles. When we test drove the car, it was clean and appeared to run well with the exception of a malfunctioning driver’s seat belt sensor, which they agreed to fix before we took delivery of the car. When we did take delivery a week later, Precise Auto Sales provided us with a passing inspection report that their shop had performed. We drove the car back to Plano and brought it to the local Mini dealership to have them perform a complete inspection. The dealership gave me a report of the things that needed to be fixed totaling over $ 5,000, including a replacement of the FRM module, a key component to the car’s central computer, and most of the bulbs on the car including blinker and tail light bulbs! Repeated calls to Precise Auto now go unanswered. Go figure. I understand that TX law states that used automobiles are purchased «as is» and that it is the buyers responsibility to ensure that they understand exactly what they are buying, but the clean inspection report they provided is cause for suspicion that things were not on the up– and-​up. I fail to understand how the car could have passed the state inspection if the blinker bulbs did not work. We will end up having to spend about 50% more for the car then anticipated. Not happy. If you decide to purchase from these guys because they offer an attractively low price, be sure to have the vehicle completely inspected by a mechanic of your choosing prior to completing the transaction.

Absolutely Do Not Buy From This Company for 2 reasons!
#1) Deceitful advertising. They advertised a used BMW with a new clutch that failed in 6 days with routine driving from an experienced driver. Also the repair shop found they didn’t even correctly hook up the power steering so it bleed dry in that time. I possibly could get this — mistakes happen but read on
#2) What makes things worse is the horrible customer service after the sale. Wes, the salesman, who was quick to answer presale suddenly began to avoid my calls or misdirect me. He would state he would talk with his sales manager and call me right back. Days later no call. I would call back and be placed on hold then a few minutes later the line went dead. When I called back he would ask if this was my cell, same routine hold then line went dead. From that time on he wouldn’t answer that cell only to answer when I called from a different line (further proving he was purposely avoiding my calls). When I got ahold of him again, I mentioned I was going to come up and discuss this with them the next day. Then after a 1.5 hour drive reaching the store 45min before the website advertised closing which also happened to be when I met him to buy the car, come to find out they changed the store hours and closed 15min before. I guess I should be honored that they would change the store hours knowing I was coming.
Bottom line if you want a car don’t come here. Caveat Emptor!

I’ve been going to Precise Auto for more than 10 years. I can’t even imagine going to another auto repair shop. The mechanics are great and Mike Hilal the owner is an absolute gentleman — courteous, polite and he always provides the best advice about your car. I highly recommend Precise Auto to anyone who is looking to get the best service for their car.

I got my Mercedes repaired here. Very friendly and affordable repair prices. I will never take my car anywhere else. They even detailed it before I came to pick it up. I will never go to a franchise store again and pay those high dealership prices

stay away from these people! i bought a car there they sent me home without an inspection being perfomed so i couldnt drive the car for the weekend, i called them they said that the inspection wasnt included anymore because i didnt pay cash for the car because i loaned and they did not inform me about this change and i even had already payed for it it was included in the price! the car breakes down a couple hourse after the inspection it wont turn on so i call the owner robert and he said he would send a tow truck, so i assumed he would fix it, i go there today he told me 500 $ to fix it and wanted to charge me for the tow truck, i didnt pay for anything my isnsurance covers road side assistance and i towed the car to another mechanic and got it fix, i wouldnt reccomend these people to anyone, i dont want anyone to have my same expierience, and let me add i found out that a mailbox key can open my car, i bought the car june 28 it is today july 7 and i still dont have a car. and because i bought as is i cant do anything about it other then making people aware of what these assholes do.

I had my inspection done here, it was fast and easy. Great service and you get to watch the car the whole time. so no funny monkey business and being a girl i didn’t feel they wanted to sell me stuff i don’t need. The opposite was true.
I recommend this place to women like me who don’t know much about cars!
They are also selling cars there, so looking at some nice cars while getting your car done is nice.

I have a 2009 Chevy Impala that was dying on me and would shake. I called a few places and was told many different things. When I called precise right away Eric answered all my questions and made me at ease. So I took my vehicle in and they ran a diagnostic and found out it I had random misfires and my 02 sensor was not any good. He gave me a quote that I was very happy with and told them to go ahead and do the work. They even washed my car for me. Always a plus. Bottom line I was very happy with the work and I would recommend this shop to family and friends.

I know nothing about cars, so car repairs and maintenance are a dreaded chore. I recently needed some major repairs and my warranty had just run out. After receiving an astronomical quote from the dealership, which I could really just laugh at, I looked around for an alternative. Mike, the very friendly owner gave me a fair quote and did some great work. Thanks to him, I no longer dread all things car-​related the way I used to.