Couture Animal Care

I’ll never use this service again. Her, she informed me that she is taking them on longer a walk even though I asked for a short walk. She tried to make it sound like she was doing me a favor taking them on long walks vs short walks although she said it is because she stopped to talk to her friends. That’s not my concern. Then when I told her I’m arriving let because my flight was delayed and asked if she can take care of them in the evening, she did not feed them which typically goes with my evening walks for my dogs. So they had not eaten for over 12 hours as I didn’t get home until 930pm and they ate breakfast before 8am. If it was going to be difficult for her, she should’ve just said so because my friend would’ve happily walk and fed the dogs for me. Then when I paid her with check in the past, now she demands cash and didn’t notify me of that prior to the walks and said she would not give my key until she was paid. I did not give her my key– I gave it to the concierge so it was not appropriate to keep the key.

Donna is amazing. She’s absolutely loves animals and doesn’t hesitate when it comes to taking care of them and their needs. She makes sure that each pet is taken care off and attended too. Donna will go above and beyond to have the client and the pet very happy.
Her services are fantastic. She is an honest person with a good heart. Anyone that decides to use her services will be satisfied. She’s very easy to talk to, so if you have any concerns she will listen.
In regards to a comment made here, that her dogs didn’t get fed in 12 hours, Donna isn’t the type of person to do that and this lady has it all wrong. Donna loves animals, and there is no way she will mistreat/​neglect them in any way.
For future costumes, your pet will be under fantastic care. I highly recommend her services. You won’t regret it and your pet will be happy.

I rarely write reviews and when I do it’s because of extra EXTRA amazing service – and Couture Animal Care LLC deserves it! Donna and her staff have been life savers to my husband and I… taking such good care of our fur babies! Now you must understand — I don’t have the easiest of pets… my cat is OCD and will refuse to use his litter box if it’s not immaculately kept – and by «refuse to use» I mean he WILL start (in spite) peeing and pooing where ever he pleases, so of course, I was hesitant/​worried at first with leaving him with anyone on pure trust – but my panic was quickly subsided with daily updates and photos of my absolutely fat and happy kitty. Not one issue at all – Charlie (my cat) didn’t make any messes and was sprawled out with glee when I got home (which makes me know he was well taken care of).
My pup Hewbert is… a handful. He’s very cuddly but socially awkward and can be quite vocal. Donna took him in as her own and loved him up so well that he actually was sad to leave her (lol). She was so sweet to spoil him with healthy doggy treats, snuggles, walks, and a bath. Hewbert is an easy dog to read — if he’s upset he will let you know – and same goes for his happiness, every time he sees Donna his little tail wags and has the hugest puppy smile on his face– and that makes a furbaby mama happy.
I can’t thank Couture Animal Care enough for all they do! For the last minute sitting, professionalism, integrity, trustworthiness, attention, care, and genuine love they provide to my babies can’t be beat! We are forever customers and you should be too:)

Donna is fantastic. She took in our hamster and hermit crabs while we were away and did a great job. She was easy to communicate with via phone and text, met me on-​time during drop-​off and pick-​up, sent text and photo updates, and has a very pleasant demeanor. I absolutely plan to work with her again.

Donna is the best! She watched my cat, Holly, for me over Thanksgiving for the first time and made me feel so comfortable with leaving her behind. Donna updated me every day with texts and pictures of Holly and they really bonded. My cat doesn’t usually like other people but she loves Donna! She will be watching Holly every time I go out of town from now on. I can’t say enough good things! And it’s so nice to be able to let your pet stay at home instead of being boarded!

Couture Animal Care and Donna are such a delight to work with. And I think they might love my dog ask much as I do! The team provides daily updates via text and sometime handwritten notes. They are incredibly thoughtful. Couture Animal Care also babysits my dog some weekends when I travel. I only trust my sister or Couture Animal Care with my dog!

What can I say that hasn’t already been summed up by the legion of fans Couture Animal Care has already procured?
Couture Animal Care can be summed up by the following words/​phrases below:
*Efficient
*Professional
*Timely
*Genuinely caring
*Accommodating
*Convenient ease of communication
*Real-​time updates and feed back after each visit
Our Personal Experience:
We moved to the area a few months back and quickly found out about Couture’s great reputation and reasonable prices. After personally meeting Donna the owner, we were sold.
Fast forward a few months – after we’ve reserved and used Couture’s services numerous times, we could not be more pleased! The level of professionalism, care, and personal attention is unparalleled by any and all other services we’ve ever experienced in the past.
The attention to detail (our pup gets ice cubes in his water) and updates provided after each visit (texts that detail events during each visit) makes us feel incredibly reassured while we’re away.
No longer do we have to worry about our pup being stressed in a new/​strange environment (kennels, no thank you). We used to board our pup while we were away and everytime, he would be returned to us depressed and 15 lbs lighter. Undeniably frustrated, we tried many different kennels – to no avail.
Now that we’ve found Couture, our pup gets to stay where he’s comfortable (at home) and gets to look forward to bonus visitors (Couture) that takes him out for fun walks while we are away.
We couldn’t imagine life without Couture’s help and I would sincerely and gladly recommend their services to all my family and friends alike!

Donna has been taking care of my two beagles for three years. There is no one I would trust more with my babies. She goes above and beyond any dog sitting/​dog walking service. She sends pictures of the dogs when I am away, calls/​texts to give me status updates, and even cleans up after them in my home if they have an accident. (I am talking steam cleaning the carpet at not charge!) My dogs get excited every time they see her, and it might be because she has treats for them, but I think more so because she is part of their pack.

Donna is wonderful with animals. You can tell she cares greatly for all pets. She is flexible, easy-​going, and affordable! I travel frequently for business and can often be called away on short notice, Donna has managed to accommodate my schedule every time and take care of pets. I feel bad about going away and leaving the cats but I feel better knowing Donna is looking after them. I recommend her to everyone who needs a sitter!

I really liked the service that I received from Couture Animal Care for my cat Gracie. Donna really did a great job in taking care of her and sent me a text message of how she was doing after every visit. When I came back from vacation, Gracie was so happy to see me. I am so glad that she was taken care of and will use Couture again soon!!!

First off, I will tell you Donna is amazing! I’m not sure what world the previous reviewer is on, but Donna single handedly improved my dog’s confidence and showed her strangers are not all terrible people.
My dog was a rescue and I wanted to find someone who was a huge animal lover and understood the mindset of abused animals. My dog warmed up to her almost immediately and working 10 minutes I felt comfortable leaving her in Donna’s care.
Donna was responsible for mid day walks for several months and then when we went out of town, we had her stay overnight in our apartment for several days. She even called us while we were away and put us on speakerphone so our dog would hear our voice. I trust her whole heartedly and we were very sad to move away because we knew we would have a hard time finding someone as great as she is.
She genuinely cares for animals and we trusted her in our home for days without worrying about anything. She is a fantastic person all around and I would absolutely recommend you hire her for any of your let’s needs.

In May I was very excited about finding a pet sitter that was willing to care for my diabetic cat that requires insulin injections. I was very disappointed when I found a shattered vial of insulin left in my refrigerator after the pet sitter visit. I was even more disappointed when the owner, Donna, went from initially trying to resolve the issue by compensating me for the damaged medication, to then changing her tune completely and not owning up to the negligence and refusing to reimburse me for the purchase of a new $ 210 vial of insulin. This makes for bad business. If you care for your pets and their safety… do not use this company.
I’m spreading the word to all my friends in the Arlington area that have pets. I want to spare them a horrible experience, poor quality of service and most of all look out for the safety of their pets.
The owner has still not taken responsibility for the negligence of breaking very expensive medication and putting my pet in danger. She is now trying to cover her tracks by calling me a scammer. This could have easily been resolved had she only replaced what her employee damaged. I have reported her to the Better Business Bureau and will also be taking her to court. I filed small claims against her, but she somehow dodged the court summons by continuously sending legal documents back by writing on the letters that she does not live at her address. The case remains open with Arlington County.

My dog stated with Donna for three days and it was the best experience I have ever had. She provided me with daily updates including pictures. I knew that he was in good hands staying with her. I really had peace of mind knowing that he was well taken care of. I will definitely be going back to her to watch my dog.