National Tire & Battery

I am the new store manager at this location. I can assure you I have made many positive changes to ensure our customers receive the best care out there. We have hired many more talented employees to better handle all customers needs. Please come see us and feel free to ask for me! Justin Brewer! Look forward to meeting you and making sure your visit is excellent with us. Thank you!

I wish there were negative stars! Had brake work done there and they informed me that they needed to turn all of my rotors which had been replaced on previous brake job. My brakes were not to the point of metal on metal, only a year on the car with city driving but I went ahead and gave them the go ahead, giving them the benefit of doubt. 3 days later I brought my car back because of a warbling noise and a scary shutter vibration I experienced every time I braked which I noticed the following day and got worse. They told me that «my driving» caused this and wanted to charge me again to have my brakes repaired. Again they had to have the rotors turned. When I picked up my car they informed me that the next time I needed brake work, I will have to replace the rotors again. Those rotors were just installed and thanks to NTB, they were turned TWICE and now were shot?!? Unbelievable!
The best part was when I brought my father with me to pick up my car. Now mind you, I am a 40 year old woman, my father is 70. I asked the manager to explain to my father what they told me. When he got to the part about me «ruining» my brakes and rotors in 3 days because of the way I drive. My fathers eyebrows raised off his forehead and somehow my bill was zeroed out and they offered a discount on future work.
Too bad I will never use the discount! I threw it in the garbage where their morals, business ethics and quality of work belongs.
Crooks! Shameless!

Not the cheapest and not the fastest … But they are thorough, have an amazingly talented woman mechanic (no kidding) and the manager Jose is a star. We will not go anywhere else in the Annapolis area. Give them a try if you want a quality job done!

This place deserves no stars. If you go in for a oil change, 3 hours later you get your car back plus they say $ 2,000 worth of work is needed. They are as dishonest as they come.