Homewood Suites by Hilton Boston/Andover

I’m glad the have a new general manger seems he is trying to bring it back. over the past few years it has gone down hill. I hope it works I used to love this place .he seems to be really trying. the place is still very clean its all the little things are gone

Room was a bit dated but still comforatbale.
Fitness center had some decent equipment but the TVs in the exercise units did not work properly.
Staff was very friendly. If the place got an upgrade it would be a much better property.

I always stay here when i come up for work, and it is just the coziest little place. Its tucked away on a side street so it is in a very quiet area. I guess the downside to that is you are pretty much stranded unless you have a car. They have great amenities… pool, fitness center, kitchenette, cookies in the main lobby.
My last stay my room needed some work — a couple of the lights were out, the bathroom sink was clogged, and an outlet wasnt working. I called it in in the morning before i left for work and everything was fixed by the timei got back so they were responsive.
The service is always fantastic! Every staff member ive interacted with has been so helpful and accommodating. They offer free breakfast and dinner. The selection is surprisingly good too! Pretty fresh. Acouple times i have gone down for midnight snacks and they dont even make me pay full price for any of them… its just the little things! :)
Can you tell the way to my heart is through my stomach. .?
Anyways, i absolutely recommend the homewood suites!

There isn’t a lot too say about chain hotels, but this one earns extra points for a couple reasons. 1) The breakfast staff was SUPER nice (almost too nice) and 2) The room has a DVD player. I only stayed one night, but it was nice to know for the future. When you are on business trip after business trip, it can be nice to sit down and watch a movie that doesn’t cost $ 18. There are only so many Law and Order marathons a person can take! The breakfast was decent, the rooms were clean and stocked, the price was low for Boston and there is a kitchenette if you want to cook… what more could you need as a business traveler?
I do have one complaint, when I checked in late at night, I asked if I could have a room close to the elevator because my suitcase was large and I was tired. The woman at the front desk said «we already have your room picked out and it is a special VIP room.» I never trust this statement, and sure enough she was lying. When I finally got to my room (second farthest from the elevator in the hotel) I noticed it was actually one of the smallest Homewood Suite rooms that they offer. She just didn’t want to change my room, since she already made the keys. Boo.

Clean rooms and well kept hotel. Flat panel TVs that actually had the HD feed, so it was a nice viewing experience for the short time that I had in the room.
There was a pool table on the first floor… only time that I have seen that before. Nice clean breakfast area that was well-​stocked and attended. Good value for $ 119 during the work week.
Hotel is tucked in the woods off the highway, so it’s nice and quiet.