K Appliance

Would have given it zero if I could. Short story: in moving, I misplaced the charger cord for my Norelco shaver. Had to go out of town for business. Stopped in at K appliance and purchased one — $ 24.95. I did this knowing that I could go without, and that I could buy it online for $ 5.49 and no shipping. I really try to support local business, especially family-​owned.
Went out of town, used once, and it would not work. Get back home 10 days later, find my original charger and all is good. Went back to K for an exchange, intending to keep it for a back up. Even though it was new and would not work, they told me it was nonreturnable, period. I will never return. So consider yourself warned.

K Appliance saved Christmas! The baking element went out on our Jenn Air Range the weekend before Christmas. We host a 30+ party every year. It could have been bad…

Agree with previous review. They hooked me up with the parts I needed to repair my squealing dryer and my leaking dishwasher. Good store. The alternative is ordering a part online and paying shipping and waiting for it to arrive. I’ll support the local guy any day.

Was in the market for a vacuum for a restaurant. As we like to support local business, we visited K Appliance on a Thursday afternoon. Upon entering the store, which was dirty and crammed full, was greeted by an employee. We told him we were in to look at backpack style vacuums for a restaurant, that we were replacing an Oreck Professional model. He showed us a couple of them. After trying some on our back and debating, we decided we really needed a vacuum with a beater brush to really get the carpet cleaner. The employee showed us an Electrolux Commercial brand. (By the way, while we were looking at things, two other customers were at the counter talking with another employee. For some reason, the employee shouted at the customers «I have a headache!!!». Those customers then left. It was odd!)
Anyways, we inquired about the reliability of Electrolux and if this model would be good for a restaurant. The employee told us it would be good, and that he has never had to service an Electrolux, other than replace a belt. We decided to purchase the $ 400+ vacuum. We tried it out the next day, and were very unhappy with the results. It didn’t clean the carpet as good as our old Oreck! Ugghhh! We went back to K Appliance that day (one day after purchasing) and told the same employee it didn’t do the job and we wanted to return it or exchange it for another kind. He said no way. He said he wouldn’t! WOW! If we would have purchased this at Lowes, Home Depot, Sears, Walmart etc, they would have gladly accepted it back!
So much for supporting local small businesses! They will not be getting any of our business in the future.

Okay, it is not a big fancy Appliance store. It is very crowded inside, with items that are not marked down, and are sold at MSRP. This can detour you from buying products of a large nature there, BUT… I have been up here for 13 years, and believe me Alaska is not the place to have something break, snap, melt, or just not run anymore. The reason is it will take forever to get replacement parts up here. And expensive. The reason for the 5 stars is two-​fold. About six years ago, Jenn and I were in our townhouse, and as a stove, we also had a jenn-​air grill. Man that sucker was cool. Grilling steaks, chops, fish was a breeze and healthier that pan-​fry, or baking/​broiling. Anyway the jenn-​air grill tops, gave out from wear and began to fall apart. A quick call to Jenn-​Air Company… A mere 125.00 for the grill tops, plus 53.00 Shipping and handling. I was told to try K. aplliance… guess what… they had them… up here! Price 85.00! Cool… but then we bough this place, and I lost my Jenn-Air…:(Recently though, we burned out a Vacuum Roller Brush on our vacuum. Since Mt. Redoubt is going to blow here soon, we thought we had better be ready. Just for the hell –of-​it, I tried the other «supposed» vacuum repair shops in town, all I got was a «Huh»? One call to K. Appliance, and it was on the counter waiting. Granted it was 30.00, but hell, they had it! And also, they are DYNAMITE on small Appliance repair… Keep their number handy!