Oracle Tile And Stone

Terrible experience with this place. Bought tile because the price was good. Color was NOT what it looked like online, and the marble pieces were falling off the netting that it comes on. A few tiles were chipped as well.
The customer service experience was horrible. I paid hundred of dollars for a product that was not in good order, and they treated me like I was waisting their time for a mistake that was solely theirs.
I was tossed around to a few different reps before being hung up on. Needless to say I will not shop here again, and recommend that you avoid it as well.

Horrible… owner Mustafa screamed and yelled at me because I questioned his products sold at a local tile store and on Amazon.
The price difference is $ 17.00 per sq ft if you go pick it up, $ 19.00 via Amazon and $ 24.50 from my local tile store.
When you need 300 sq ft. there’s a big difference in price, actually several thousand dollars!!! Now he’s cancelled my sample order I placed on Amazon and made all of the tile unavailable on Amazon. He’s under investigation at Amazon and I was told he’s been investigated before.
Tread very carefully with this unscrupulous business!!!

Horrible customer service the woman hung up on me! Terrible product and they don’t stand behind their product at all! Don’t ever buy white Carrara from them it will rust and leave you with a horrible rust stains all throughout the tile. So far I have spent close to $ 2,000 on tile and a diamond certified installer to end up with floors that I will have to rip out. Don’t ever do business with this company!

Really great service and materials.
Mel is great and goes above and beyond to ensure you are satisfied.
Smooth transaction.
Remodeled 2 bath with Carrara white marble.
My go to for marble buying.
Showroom is gorgeous
Staff friendly.

I just called to order some travertine tile to create a patch on my very complicated bathroom floor. The customer service was beyond amazing. The agent just spoke with me for nearly 30 minutes for an order of only 13 square feet of tile. The prices include shipping, and within California, it only takes a few days.
The tile is a beautiful quality (from the samples I ordered), and I am looking forward to installing this tile as soon as I receive it. If I need more stone tile, I would be delighted to order it from Oracle. I’d like to second Edmund — check out their Amazon storefront, which makes ordering your samples one click, but then get your actual order directly from Oracle. All your information from your Amazon order, except for your credit card number are stored on their system, which makes direct ordering a snap.
The prices were great too!

One of the few «True» stone fabricators. Great work, excellent service, brilliant crafts.

We first learned of this place from their Amazon storefront, when we were shopping for honed carrara marble subway tile.
Compared to the 3 or 4 other places that we shopped at, Oracle had a better selection at better prices (particularly as it pertained to honed carrara marble).
The folks at Oracle helped us load 30+ boxes of tile (about 1,000+ pounds) into the back of my Prius (which I would not recommend, by the way). Overall, we were very happy with their product, service, and prices.
The only negative I can think of is that sales are generally final (per the purchase order). Since our contractor overestimated the amount of tile we needed, we were left with several boxes of unused product that we did not need and which we could not return. The folks at Oracle did say that, if it was within 30 days, they would have considered making an exception. However, the return policy was made clear to us at the time of purchase, so I cannot fault Oracle.

This establishment mainly specializes in natural stone. They have an enormous array of tiles on display and were very warm and friendly. They lead me to the back warehouse area where they had more rooms with displays to go through. They did not follow me around or hound me with any sales pitch, just left me alone and even offered a drink. Service like this is rare. I will definitely give them my business.

This update includes a few photos of my new bathroom that show the marble tiles I bought from Oracle. The project is not quite complete yet; but the photos will show the marble works. I had ran out of tiles in the midway of the work, and Mustafa went above and beyond to get me the same tiles quickly (a new shipment of the tiles I needed was stuck at the LA port with the US custom), so that my construction would not get delayed too much all the while sending me emails to keep me in the loop. Mustafa is truly great to work with. I highly recommend Mustafa and his shop.

Oracle has a huge selection of high quality marble and travertine in stock and ready for pickup at great prices. They have a large storefront on Amazon where you can browse most of their selection, but if you buy direct from them the prices are better. Like most tile shops, they give discounts when you buy higher quantities.
Oracle’s specialty seems to be mosaics, and they also have many types of travertine to choose from. If you enjoy the look of natural stone you should definitely consider these guys.

I first came across Oracle Tile & Stone on
while hunting for reasonably priced honed basketweave carrara marble mosaic and matching 12“x12″ field tile for our master bath update. I had originally purchased samples from a competitor, but when I saw Oracle was in Anaheim (woo-​hoo!), the hubby and I dashed on over.
The showroom was conveniently located off the 5 & Katella NB exit. The tricky part is finding the showroom, as we didn’t see a visible sign outside (watch for the «1645»). Upon entering, we entered what looked to be a waiting room, and was then met by a very nice salesperson who whisked us off to their huge warehouse. He quickly showed us exactly what we were looking for… and there was so much of it. Yippee! He took us to their modestly sized showroom to explore black border options for our mosaic (see the pic). He provided excellent suggestions, and even sent us off to nearby place to check out an option he currently didn’t have in stock.
When it came to talk pricing, he led us to his huge office (thought it was weird a salesperson had such a nice office!). He met and beat his competitors’ pricing. Hallelujah! We scheduled a time to come back and pick up our field and border tile, so that the marble was all from the same «batch» (it would have similar markings). He even personally loaded our box of mosaics in our car.
At the end, he handed us his business card. Mustafa Cesur, President. Holy moly! This youngish guy was the president?!? He took time out of his busy day to help little ol’ us? Amazing.
If you don’t believe me, check out Oracle’s storefront on
. 4.8 stars, 269 ratings. I rest my case.