Waterstone at Big Creek

They treat residents like criminals
Don’t expect any maintenance help, I have lived here for 6 months and still waiting for dishwasher to be fixed, garbage disposal to be fixed and my gate code to be fixed. NOT VERY LUXURIOUS since I am the first and only one to live in my apartment.
New property management is a SCAM! Trade Street Realty is a scam taking everyones money, don’t believe me then Google search, there are so many exposed, unethical, and illegal activities under this management. All automated calls they get drop the line when you choose any option. Its a shell company for tax evasion. They treat residents like criminals when in reality they are criminals!
They pick and choose which rules they want to impose whenever. For example: my lease states no commercial vehicles or motorcycles are allowed to be parked overnight and must be in a garage. They have never enforced that. Dog crap everywhere, not enforced.
New management changed my lease without consent or signature!!! That is illegal people!
I was also accused of providing false information on my lease application when attempting to receive my package at the leasing office. The people that work here are unbelievable cold and heartless. It makes living here uneasy and unwelcoming. There are many other options in the area, homes for rent are better values than this place. Can’t wait to move out thanks to my Keller Williams agent

I share the experience with the other reviewer. Have the same problem with the manager’s lack of action and concern about neighbors upstairs. They have a large dog beyond the policy of the community. I was told to live with it as this is apartment living and while they are in the process of finding a solution. I will not recommend this place to anyone.

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