Vista Ridge at Lake Lanier

Vista Ridge is a true gem in regards to layout, location and style. However there is a great need for a strong management, to make it the best place to live. In my third year I am having to move, because of the continue increase of rent with each lease expiring. I was qualified on a fixed income and do not understand how they expect those on fixed incomes to continue to endure the rate hikes, as fixed income folks, which there are many, do not get raises, like one does when they have a job, working full time. The reasons given each time is, to get rid of those that create issues, yet they are still around.
There are problems regarding maintenance not being handled in a timely fashion, There is never any communication from management, regarding happenings within. There has always been a problem with people that do not live here, using the pool, especially after hours, people are allowed to bring their dogs into the pool area, as well as, glass items. Yes the rules are posted, but never enforced. The pool was not maintained during the winter months and last year it was green and looked horrible, not a very good impression to someone that would be cruising the property for possible residence. So far this winter, it is being maintained.
Trash in the natural areas is a continued problem, and never cleaned up by management, but by residents. Security lights are not installed at the dumpsters, and those are being used by non residents, along with furniture being dropped off and left out for weeks, sometimes months.
All that has been mentioned are fixable, if there is a strong involved management team. I also think that the Maintenance Supervisor should be the one to get work orders and act accordingly, instead of having to be directed by management. We do have a strong maintenance supervisor, however he is not allowed to do his job, as he is trained and qualified for.
There is a management change now, and I hope that it will be a positive one, so that Vista Ridge and it’s Residents will be the best it can be. The property and views are awesome, it should be respected and valued for this asset. Majority of the residents are friendly and neighborly. Sadly the conversations are always about complaining. There is also a desire for resident activities, to which has never occurred, regardless of those that have stepped up and willing to create. The pool areas have a wonderful grill set up, that would be great to hold gatherings for those that reside here, getting to know your neighbors, etc. An active community contributes to the vitality and safety, an asset that is not utilized for whatever reason.
I will miss living here, as I had thought it to be my forever home, but do to the increase of the rent, it is not possible. Such a shame.
Thank you for your time,
CB

The only good thing to say about Vista Ridge is that their rent is cheap. The leasing office staff are absolutely terrible. The office doesn’t close until 5, I’ve tried entering at 4:30 to find the door locked, tried calling, no answer. After knocking on the door repeatedly, Peyton finally answers to then slam the door in my face. Turned in my rent check early and on the 10^th day of the month it has yet to come out of my account. Call the leasing office and they’ve disconnected their phone, and I am now having to deal with the issue through their property management company. Save yourself the trouble and rent at one of the other several apartment complexes in town.