U.S. Bank

For Small Business banking at least!
I recently started a business. During this, I solicited my need for banking services to more than 4 different banks. Malia (small business banker) did the best job promptly returning calls/​emails and giving us the care and time of day to fulfill all of our banking needs.
Since banking with them, I’ve continued to be happy. Any problems that have arisen were promptly taken care of and never escalating to a large problem.
Banks are incredibly regulated, which makes differentiating their services incredibly difficult. So, the easiest way to be different then is to have excellent service. That was accomplished at this branch.
Thank you.

Excellent customer service. Not many banks out there left where everyone in the bank greets you by your first name when you come in to make a deposit. And it isn’t just me, I hear them greet other people by sight alone by their first name.
Fast, efficient, courteous and friendly. A great place to bank.

I love this Branch! Always friendly!

My only experience with them is trying to send a moneygram. First off I wish I could review MoneyGram the company because I would tear them a new website.
I arrive at the bank, they greet me, say it’ll be a minute or two, ok. They were counting money. I get up to the counter tell her what I need, she gives me the form I step out of line to fill it out. The woman does not mention what I need for the MoneyGram. I take my time filling out the form all nice and legible. I get back in line, wait again. Get to the front, ok, she asks, you have the cash, I’m like no, I was going to use a card, only if you’re a member of the bank, I’m not, so gotta leave and go to the ATM. By that time it was late and the bank was going to close by the time I got back.
I go the next morning, they’re counting money again. Arrive at the counter, Ok, got your $ 12 fee, what? No, I’m like why didn’t you mention that yesterday? She asks didn’t you see the website, I said yes, but didn’t I say they gave no information on how to send a damn moneygram. So again I have to leave the bank go to my bank and come back. Finally works. What a pain in the A. Some businesses need to get with the times and set up a paypal account.