As a regular customer you would expect to receive some courteous service not with today’s visit. I came into order a coffee and this girl named Shannon who was hiding in the corner of the counter away from customer view came to help me. She never said hello or greeted me but abruptly said«What do you need.» Not a professional way to talk to customers. She rushed my order to get me out of the store because she hates taking care of customers. I will never give business to this location as long as she is working. She is very hyper, not a people person, never visible behind the counter and is always out back when I come into the store«What could be going on out back that I have to wait about 3 – 4 minutes to receive service.» Would the owner please do something about this employee? If you want to gain business bring in more employees like Tommy. She does not deserve to be an employee and definitely will not take Tommy’s place. No one is as good as Tommy.
Harvard P.
Place rating: 4 Brookline, MA
Conveniently located in a Tedeschi, this Dunkin does not disappoint! Even better, it’s a 24 hour location! Strawberry frosted donuts are excellent in the middle of they night.