Superior Bed Bug Solutions

I’ll make is short and (not) sweet. They serviced a rental property of mine and failed to get rid of the bedbugs. I’m not sure what’s different about my place vs all of the other 5 star reviews on here but the bottom line is their treatment was ineffective.

They came out within a day of calling them and inspected my unit as well as 12 others in my building. We wanted to make sure I was the only one with a problem. The inspector and his dog found bugs in my bedroom and (thankfully!) nowhere else in my building. The inspector was so helpful, thoughtful, informational and honestly, kind of acted like a therapist for me during our time together. I think he was well-​aware of how stressful it had been and was really supportive. They came back out within a few days after I prepped (treated my clothing, removed it from the unit, cleaned, purged, etc) and I went to work and they did their thing for the day and left. Stuff was a bit out of place and there was some dirt blown around but all was forgiven when I saw that they put my bed back together which was a huge issue for me to take apart by myself. So sweet! That definitely wasn’t part of the agreement but was so appreciated and thoughtful. All that said, the heat treatment worked, is «organic» and minimally invasive. I definitely recommend this place and their heat treatment. My 600 sq ft unit and inspection of all 12 units was about $ 1700. Not bad for piece of mind and a relatively quick fix. The things I was doing on my own did not work and were so time-​consuming. Call them!

I called SBBS yesterday, and they were at my house first thing this morning. Some places I called couldn’t send someone out for a bed bug inspection for another week or charged $ 250. The dog did a very thorough inspection of the house, didn’t find a thing, but my concerns were taken really seriously. This is a great company to work with.

I am happy to report that this company came to my home quickly (called on Friday afternoon and they were there at 8 am sharp on Monday morning) with a no bed bug determination. They obviously have interest to say otherwise. The inspector does a respectful and thorough job with a search dog. It was worth every dollar! I definitely recommend if you are concerned you may have an infestation and need to take care of it.

If you have ever had a bed bug scare, you know how it can take over your life. Well, I wasn’t going to live like that any longer, wondering if there were creepy crawlies hiding out in my apartment after my boyfriend’s home was treated for infestation, so I called up SBBS to do a canine inspection of the place.
I called on a Friday afternoon and was able to book an appointment for 8:00am on Monday. They told me the price up front — $ 175 for inspection, which was the best $ 175 I’ve spent. They showed up promptly and asked for any suspicious signs — I showed them a bug i found and it was identified as NOT a bedbug (phew). Sunny was adorable and checked throughout the apartment. After about 30 minutes and a thorough search, no signs of bed bugs were found. Just in case for the future, I asked to see samples of actual bed bugs and traces of them, and they had them in vials. They were also able to answer my questions about how one picks up bed bugs, how to prevent them. All in all, the inspection was very assuring and professional.
I think anybody in this situation, whether you rule bed bugs out or confirm you have them and get prompt treatment would be extremely happy, but SBBS goes above in beyond in specializing in these pests and makes you feel certain they will get to the bottom of your worries!

About two weeks after a visit to NYC, I started having bite marks on my ankle. After a derm confirmed the marks were in fact bite marks, I reached out to SBBS to conduct an inspection. SBBS was able to schedule an inspection within 48 hours of me contacting them. Jesse, Stephanie, and Barker arrived promptly at the scheduled time. Jesse explained to me what they would be looking for and the inspection process. He made what was a very uncomfortable and stressful situation very relaxing. Barker was half bed bug inspecting dog and half therapy dog that day. He was seriously a great dog, did his job very professionally, and was also just a very friendly pup. Again, made the whole stressful process manageable. I was extremely lucky. After searching the bedroom, Jesse confirmed that there was no evidence of bed bugs. They also did a search of my furnished basement and my living room and again no hits. The inspection took about 30 minutes and cost $ 200 but was well worth the money. I would highly recommend SBBS.

I had an inspection this morning using SBBS. I just moved from a building with bugs galore and was concerned about the possibility of bringing something to my new place. Both Phillip and Sherlock did an amazing job and luckily found nothing! Phillip was very helpful and answered all of my questions. I felt like I could completely trust his professional oppinion. Luckily no further treatment was needed and I never felt pressure for any upsells. He was super knowledgable and Sherlock was very well trained. He arrived on time and spent the entire hour throughly going through my tiny condo. I would highly recommend Phillip and Sherlock to any SBBS customers!

terrible. they cost twice as much as orkin for an inspection. tina and her dog rattan were nice but didn’t find any bed bugs. i caught 3 and put them in a plastic bag after video recording them on my mattress and sending them to Geof who told Tina who told me that they were bed bugs. i called and asked if someone could come by my house and confirm this, but no one returned my call. geof emailed me (no call) and gave some bs about how the bed bugs were likely just starting. he quoted me 1975 for a tiny office room. 2800 for two rooms. and i don’t think they would warranty. i called (no answer) and then emailed and asked how he calculated the 1975 for like 144 square feet and he never got back to me. geof, buddy, you’re totally unprofessional. orkin did the work for 505. don’t let fear drive you into paying exorbitant prices. consider chemicals and cleaning meticulously first.

Returned from a long trip where I stayed in two hotels. About a week later I noticed a lot of extremely itchy, pin-​prick type bites. Not having pets, I immediately wondered about bed bugs. Based on the positive reviewers here on Unilocal,I arranged an inspection by SBBS.
Thankfully, I don’t have any bed bugs. The hard-​working, focused little dog worked diligently to sniff mattress, bed frame, sofa and suitcases and found nothing. His human handler turned the mattress and box spring over, using a flashlight to check closely.
The inspection did turn up the exoskeletons of tiny carpet beetles (two wool rugs are stored under the bed), and I learned that although they don’t bite, their hairs can irritate the skin. Some people have a sensitive reaction, some have no reaction. Anyway, SBBS recommended I vacuum heavily. Hopefully that will get rid of the carpet beetles.
He also showed me a small (closed) tube that had bed bugs in it; they looked differently than the big photos one finds on the Internet. At least I’ll know what to look for when next I stay in a hotel.
I was very relieved and also assured by how seriously SBBS treated the inspection, and I didn’t feel the inspection fee was unwarranted. Highly recommend.

I travel a lot and so when I recently had an allergic reaction and needed to rule out bed bugs, I called SBBS. They were prompt, professional and got right down to work. They were able to sniff out my entire place quickly, thoroughly and efficiently and fortunately found no pests!
Jesse and Sherlock were pleasant and highly professional and made a very uncomfortable and sensitive situation into a pleasant one. They were discreet in their correspondences and even in their presence. There was nothing written on their truck when they came for inspection for anyone to know what they were doing at my apartment building. The next time my paranoia or fears linger about the worry of bed bugs, I am going to contact them right away. The Inspection was $ 150 fortunately they didn’t find anything that needed to be treated! But seriously, double thumbs up to this crew. Thank you! I can now sleep easily again!

I really wish that I could give these guys five stars… because that would mean that our bedbug problem is solved. Unfortunately, two or three months after the heat treatment, that isn’t the case.
We found bedbugs in multiple bedrooms of our DC apartment in May, and quickly called SBBS to help take care of it. The adorable dog didn’t do much, but after the technician found a bedbug in one room, he concluded that we were correct, and needed treatment in all of the rooms. They scheduled a treatment for a week later.
We did an exhaustive pre-​treatment régime, washing and drying all sheets, clothes, etc. The heat treatment day arrived, and we turned the house over to the very nice SBBS people and their two HUGE trucks and trailers (another headache was trying to save parking spots for these behemoths, since we don’t have cars, but it worked out).
I called a few days later to say that I was still getting bitten. They said that bites can take up to a week to show up, and that I was probably seeing old ones. Under their warranty, they would come back to the apartment if we took photo evidence of live bugs up to a month after treatment. A few days later, we found bugs in one room, photographed them, and had the team come back to the apartment. They weren’t happy (and neither were we, I might add!) but they did come.
A week or so later, we found bugs in another room. Here’s where the story gets sad — SBBS told me that they only have to come back once under their warranty, even if it’s less than a month after the original treatment. We were on our own. Now we’re unsure what to do, and very disillusioned by SBBS and the heat treatment service. This is a VERY expensive option (almost a month’s rent for each of us), and to have it fail was just devastating.
The SBBS team is courteous, professional, and discrete. Like I said, I just wish their treatment was successful, especially considering the incredible price.

Very, very pleased with SBBS. Was convinced I had BBs after several individual bite marks appeared on my arms and 2 on my daughter. I went to the dermatologist, and she thought some sort of bug was biting me. Terminex came out and said they found 1 shell but never showed my husband and I. No other evidence was found yet they were willing to treat us for nearly $ 900. I found SBBS and could not be happier with the services provided. Very thorough and knowledgeable and they help you understand the BB evidence we would find. SBBS is NOT out there to rip you off or make money for treatments you may not need. They will only treat if they find bed bugs. Jesse inspected every single piece of furniture and every little bit and pleat of our bedding and furniture carefully. Highly recommend. Nice to find an honest company still exists!

I moved and then three weeks later found out that my old roommate had bed bugs. I called SBBS and left a message for them on a Sunday and got a call back at 8AM on Monday. They were able to come inspect my home that day (and brought Sunny, who is adorable) to check the place out. Luckily, I am bed bug free, and I am very happy to have the peace of mind that comes with having had a professional come to inspect my home. I would highly recommend SBBS.

Unilocal — Why did you take my original review off? Reposting.
I normally only come to Unilocal to gripe about business’ that I am displeased with. I am so impressed with SBBS service, a being that I found this company on Unilocal,I feel the need to do so. Jesse and his company turned a terrible situation into a pleasant one.
I had no clue who to turn to for pest control, specifically a few bed bugs I found in my place after a recent trip. There were positive reviews on here, and given that I was going to call on a Saturday night and it said he answers his phone all the time, I gave it a try. Sure enough, he took the call and set up an appointment for the consultation for a day later.
Sunny the Sleuth (the dog) is the most adorable detective ever. He came in and demonstrated how he could find the critters, and proceeded to go to work. When it appeared that Sunny didn’t pay enough attention to a particular area, Jesse was great about redirecting him to search it again. They were both extremely thorough, and answered my numerous questions (Jesse, not the dog LOL). Even though I had been quoted regular price for the service over the phone, Jesse actually brought up to me the Unilocal special price he had. That shows just how honest he is, and I was immediately comfortable.
I elected to have the service done after the initial consultation, and an appointment was readily available. Jesse and his aide Roberto showed up on time (he was prompt for both appointments). There is a lot of equipment, but they made virtually no noise during the hours they were there. I was able to work in my home office and wasn’t disturbed once. They discreetly worked away until the job was done. They showed extreme conscientiousness with my belongings and Jesse explained the process thoroughly as it was happening as well as afterwards.
I can’t say enough about this company, customer service, and professionalism. Being my first time ever contacting a pest control service, I had no idea what to expect. They not only took care of the problem at hand, but put my mind at ease at the same time. While I hope to never have to use the service again, I would not hesitate to recommend this company to anyone in need,.
And the fact that Jesse (and Sunny) are super cute was just an added bonus LOL!
Kudos to Jesse and Roberto.

After almost two years we thankfully remain bed bug free. I can’t thank SBBS enough for working with us to help us get out of that nightmare.

First of all, if you are reading this and not sure if you have bed bugs, or think you are paranoid, or wondering if the money is worth it, or have been up googling images of bed bugs and bites all night long… then you already know that the only way to get rid of your doubt is to call in an expert.
As a side note, I’m a diligent cleaner and wash my sheets every two weeks in hot water, and have a mite/​bug proof mattress covers and pillow protectors. I actually do this because I have a dust mite allergy, not because I have an ongoing paranoia about bed bugs (I swear).
I woke up this morning with a bite on my ankle, one by my toes, on my calf, and one on my lower back. This happened a couple weeks ago too and they itched like crazy. So bad it would wake me up in the middle of the night.
The first time, I was on my phone googling all night trying to compare my bites to other people’s, etc.
This time, at 3AM, I woke up itchy with new bites. I freaked out and immediately started searching for a service that could come in and check it out. I left a message through their website, and followed it up with a call at 8:45 this morning. I got a call back pretty quickly and they were able to come by at 1:30pm.
There were a couple of things that made me pick Superior Bed Bug Solutions: 1, it is all they do. They only do bed bugs so you know they are experts. 2, they use a bed bug dog (it was a pleasure to meet you Sherlock!) whose instincts I really trust. 3, they use thermal treatment if you have bed bugs (which is the most effective AND environmentally safe option out there). I just didn’t like the idea of using chemicals in and around my bed and my dog.
They showed up right at 1:30 on the dot. They (both dog and human!) were very nice. Right off the bat Sherlock was ready to work! He was pulling on his leash and whining. We went upstairs to the bedrooms and they first did a visual inspection and told me what they were looking for. All of the signs they were looking for I had never seen before in my home, so I started to feel better right away. I also got to see what bed bugs look like because they brought a long a vial with some dead bugs in it.
Sherlock hopped up on the bed and poked around my room and got right to work. They did both my roommates’ rooms as well, and the living room. No bed bugs.
What they DID find were a few spider webs under my bed and a spider (or two, I don’t know). He suggested I just clean those out and be good about keeping it clean back there. I never thought I’d be so happy to have spider bites.
Best $ 150 I’ve ever spent. Completely worth the piece of mind. I cannot recommend them enough.

I returned from a business trip/​hotel stay panicked from a few bug bites on my foot. Not wanting to risk a bed bug infestation, we called SBBS (Sunny the Sleuth) to come check out my luggage before I took it into my home. Happily, we didn’t have a problem.
I very much appreciate the owner’s willingness to come out to our home at the last minute, late at night, and with little advanced notice under the circumstances. Judging by the amount of travel I do, we will be seeing Sunny again soon.
The only reason I’ve not given this company 5 stars is the fee. I was charged the same fee to inspect one piece of luggage that one would pay for a whole home. I was happy to pay the money and knew the fee before SBBS arrived to my home, but I wish there was some discounted fee structure for the short duration of the service. I’d be more wiling to use the service more frequently upon returning from travel were this the case.

After calling a few other companies, I decided to use Superior Bed Bug Solutions because they had the cheapest price. The service was great. Everyone was ontime for the inspection and the treatment and they were able to give me a lot of helpful tips. I would definitely reccommend SBBS to my friends who have a bed bug problem.

If you go to Unilocal and type in «bed bugs» the first thing that comes up is Superior Bed Bug Solutions and for a good reason.
In the spring I got a notice from my apartment that they were needed to do inspections for bed bugs– I should have seen this as a foreshadowing of things to come. A few weeks after the inspections were done I was suddenly waking up with bites on my arms! Thinking they were mosquitoes I continued sleeping in supposed bliss. That is until I noticed that the bites were only showing up when I woke up in the Am and finally I saw my first bed bug on my ceiling.
Freaked out and called my apartment management to treat the issue. After 3 WEEKS of sleeping in the living room while my place endured a chemical treatment I returned to my bed only to start getting bitten again.
I immediately decided to forego the apartments basic pest control and hired SBBS. I called the number provided at 9pm in a sunday night and was preparing to leave a message when I heard a voice on the other line! talk about dedication! Jesse and his team were at my place 3 days later and heated that baby up.
If you have ever had to endure a chemical treatment you will know that you have to wash and dry all your stuff seal them in bags and emply all cabinets shelves etc– this process alone is so emotionally and financially draining and not always successful.
I didnt need to do a thing– kept my clothes in the closets and only had to remove pressurized items (hair spray etc) and mentable things (candles chocolate etc).
Not only did they ehat up the place and pretty much burn EVERY critter in my place but they sealed off my apartment so that more bugs couldnt get in.
Despite their efficient and good work having a neighbor who is a HOARDER cannot keep you immune for long. A few weeks later I saw another bed bug. Instead of lamenting my fate I called Jesse and he and his team scheduled a COMPLIMENTARY treatment that would coincide with my move out date to ensure that I didnt inadverently bring any of those pests with mye to my new apartment.
If this isnt customer service i dont know what is.
The showed up with EXTRA heat this time and heated up the place. I can’t say enough how grateful I am for SBBS. It is worth the money. A previous reviewer complained about things being shifted around in their place– thats nothing compared to having to wash and dry ALL OF YOUR BELONGINGINGS and keep them in blastic bags for 3 chemical treatments that can only be done once a week and don’t even work.
Thank You SBBS!!!

4.5 — Gets less than the full 5 stars, but only because afterward, my room looked like an earthquake and a hurricane simultaneously ripped through the place. I’m rounding up because they make it very clear you’ll need to spend some time putting your belongings back in order, and it’s a small price to pay for the knowledge that those Satanic little creatures have withered away and died. DIED!
Heat treatment’s pricey, so I’ll go through the whole process to explain why it’s worth the money if you’ve got it.
CALLING IN:
After a month with no problems, I found three (!) bed bugs on New Year’s Eve. Panicked, I called SBBS around 9:30 pm, assuming I’d get a machine because seriously, who the hell calls pest control companies on New Year’s Eve? ME, that’s who.
Not only did I actually get an answer, I got a price quote and an appointment. Then, I ate eat ice cream sandwiches, watched Dick Clark’s Rockin’ New Year’s Eve and fought the urge to down a bottle of NyQuil so I could actually sleep, knowing I was now a bed bug buffet.
INSPECTION:
Sunny the dog is criminally adorable, and the inspector/​owner, Jesse, was respectful, thorough, and speedy. My whole group house had been on the lookout after I found a few bugs in my room, and I can guarantee we wouldn’t have located the little b**tards that were lurking in a second room until the problem was much worse without SBBS’s help.
An inspection costs $ 150, but you get it for free if you end up hiring them to KILL ALL THE BUGS. So, if you know you have them but perhaps have roommates who aren’t sure, it makes for a killer deal. (Pun unintended but not unnoticed. Sorry.) Anyway, bless whoever had the idea to start training obscenely cute animals to find these nasty critters. The quick cute overload really helps mitigate beg bug-​related trauma.
TREATMENT:
A team of two showed up about 15 minutes early the next morning (they usually start around 8 a.m.) and got straight to work. If you have kids, I’d make sure to ship them off to daycare, or have the treatment done while they’re at school because there are so many cords and wires around that it seems like a disaster waiting to happen, if you throw little ones into the mix. (Dead bed bugs are great. Dead children, not so much.)
Anyway, they prepped the rooms — which involves a LOT of moving things around for even heat distribution — and got started with the giant heaters and fans. They set up shop on the main level and were incredibly attentive monitoring the temperatures, frequently going into the 130−140-degree room to shift things around to ensure thorough bake-​age. I stayed home to keep an eye on things, but you can totally go to work and let them do their thing. These guys are meticulous.
When they finished after about 8 hours, they caulked the seams in the walls and around the power outlets to help keep bugs from sneaking back in. Finally, they helped me set my bed back up and took off. It took me a few days to get my life reorganized, but it was worth it.
PRICE, WARRANTEE:
YMMV, but I was quoted a price of $ 800 for the first room, $ 700 for the second, $ 600 for a third, and so forth. The second room we need treated was super tiny and we’re a pack of broke-​ass post-​collegians. Jesse was awesome and knocked $ 200 off the total price, so for two rooms, we were out $ 1300. If we find a live bug within a month, they’ll do another round of treatment for free.
Overall, it’s a steep price, but one treatment usually does the trick, and you don’t have to live out of plastic bags for months on end. I’ll update if I wind up with bugs in the near future, but for now, I’m completely satisfied.