Instyle Nails

Truly the worst pedicure I’ve ever had! The nail tech raced through the service and must have spent no more than 10 minutes with me. My nails came out uneven and very poorly polished. I could have done a better job myself! Very disappointed and will definitely not be coming back.

So, at first I loved this salon, the ladies were so sweet and nice and it’s nearby so I looooved going there. They do a great job and I had my first gel manicure there and was super impressed… Until over a week ago, I came for a gel removal and you’d think I was a waste of their time. Lynn helped me, barely spoke and basically removed my gel, took my money and tip and sent me on my way. Then I went on vacation, came back to get a mani and pedi today. Got Lynn again. Don’t come to the salon at 7pm and expect good service. Again she didn’t speak to me. I didn’t get a hello or anything. She was very rough and hasty which I didn’t appreciate at all. At the end I didn’t get a thank you or anything, instead she was annoyed that I was still there drying my nails. It’s not gel so I didn’t want to risk ruining my manicure for God’s sake! Needless to say, I won’t be returning. It’s a shame because I really liked them.

I understand this is a cheap salon, but ayayay! I’ve been her a couple of times over the years, OK, quite a few times. Yes, I am ashamed but in my defense, it’s really close and there have been a few ladies who did a semi-​decent job. As in, 2.5 star kind of a job, and none of them stayed long.
But then the last two times it’s been really bad. My nail polish is blotchy, my cuticles look no better than before I got there, the nails are cut unevenly, and they’re not even the same shape. Sure, the wait is not long but that’s because they’re not doing things properly. The lady today spent the grand total of 25 minutes on my pedi and eyebrows. BTW, I was the only customer in the salon, so it’s not an issue of them being busy.
Speaking of eyebrows, they’re fine, if you don’t mind them being uneven. Oh well, nothing is perfect, right?
On the plus side, they won’t bother you with saying hi, or thank you, or bye. Granted, I interrupted their collective Skype session, so let’s just say it’s my fault. As a punishment for my crime, I’ll look like a half-​surprised, half-​scared cartoon character for the next few weeks with my unevenly spaced eyebrows, and I’ll have to pay for another pedi this week. And you? Enter at your own risk, who knows what you’ll look like coming out.

Five stars service for Nhi, she is wonderful as always. Love her service, I usually come here for Mani, Pedi. She always takes her time to have the job well done.
Highly recommended HER only.

The nail polish didn’t last but 4 days before it peeled off. Do not waste your time here ladies …

This is by far the worst nail salon I have ever experienced. Trust me my mom used to own two nail salon before she retired. I went to Lynn (older lady with long hair). She talked shit about me the whole time in Vietnamese (not knowing I was Vietnamese) just bc I requested to have the bottom in my nail painted… She could have easily said no. She also skipped the base coat and her paint job was sloppy, the worst part is she didn’t even care to fix it. She had a huge attitude problem and stereo typed me out loud to her coworkers as soon as I walked in. Never said hello or even acknowledged me when I sat down. At the end I paid for the services and walked out mid process and Unilocaled the nearest nail salon. I would highly recommend Vivian nails they charge the EXACT same and they actually give you the service you are paying for.

this place needs work. their sterilizing equipment was present but not plugged in (say what?!) and my manicure did not last as long as i’d like for having spent $ 30. also pretty annoyed that they don’t accept tips on credit card purchases, so i had to schlep all the way to shoppers to pull cash out. make it easier for customers to tip, for heaven’s sakes.

DO NOT GO HERE FOR A GEL MANICURE!!! I use Unilocal reviews a lot (i look at the hidden reviews too) and I should have listened to the reviews on here. My friend swore it was an amazing place and my sister was going too so against my better judgement I went with them. First off the guy that did my gel manicure was on his phone a lot and he kept getting up to go talk to someone. Clearly he was distracted. Long story short he didnt put enough coats of the color on so it looked slightly see through. I made him put extra coats on the ones that were really bad. My friend who swore by this place ended up having to go back in the next day because her thumb nail polish popped up. My thumb nail chipped the next day. And now 5 days later I have only 2 manicured nails on one hand and 4 on the other. Theyre sloppy clearly. I was super busy this week preppin for thanksgiving but i really need to go in and let them know its not okay. I paid 30 dollars to have my manicure last less than 24 hours. Ugh.

Do not waste your time! I’ve been here twice and both experiences were horrible. I saw an older woman named Lily who doesn’t speak to you, is very rough on your nails, and in the end, both times she did my nails they started to lift within the week. It is dark inside and generally just not very clean. I went back the second time as I always give people a second chance, but this place is pretty bad. You couldn’t give me a free set or fill here.

Its OK place when you need to have your nails done quickly and locally. Couple times i came to the Instyle i did acrylic refill and pedicure. The lady who did my nails was nice. The prices is affordable and salon is clean and inviting.

One of the ladies who works at this salon has some nerve! I was having my nails dryed under the dryer close to the door and she came over and started touching my purse! Didn’t ask or anything to bother my personal belongings or to do any of the following.
Then as she looked inside it said she liked it and asked where I got it. She picked it up, put it on the counter and took a picture of it after asking where I got it. I thought she was done with this absurdity and putting it down but she walked behind me and now I’m pissed but trying to be nice: «can you bring it back please?! She stops at where some teenager is sitting and says she wants to take a picture but now has my purse on! Even the teenager by the look on her face knew this was so wrong and inappropriate!
The nails? Hmmm, it’s not even worth talking about whether good or bad because of how poorly I was treated! What the? is wrong with her?

Sloppy — rude — careless. The lady that did my nails would have actually been good if she tried. I got a black gel manicure and there is black nail polish all over my cuticles even after I asked her to clean it up. Wasn’t planning on going back due to the fact that I am moving tomorrow but I now urge everyone not to go here in the first place. On top of that the staff was unfriendly and rude.

Every time I go I get a gel manicure it last for a while definitely my money worth I love the way my hands get attention to detail, my nails rarely ever chip

Staff were not friendly, I took my mom in for a manicure and got a pedicure for myself. My moms manicure was not done well, her nails were not even filed evenly. My pedicure wasn’t much different. Other than fresh paint, my feet don’t feel any different and I was up charged for the spa pedicure which is not worth it at this salon. I won’t be back too bad because it’s very conveniently located. Why is it so hard to get a decent pedi in Nova? #frustrated

I have been going here for a year now and yes, the service is declining, unfortunately many of the good technicians are not working there anymore and the new ones are not as experienced as the older ones. The place is clean but getting old. old chairs. could use some updating. The price is average for mani/​pedi. Will recommend it but try to change technicians until you find the one you think is the best to do your nails.

They will steal your eyebrows!!! Do not, I repeat go here for an eyebrow wax. I have been going here for a couple of years for my pedicures which have been perfectly fine. I was in need of an eyebrow wax and I thought I would get both done while I was there. Got my pedicure and then went to the back for the eyebrow wax… a few applications of wax and rip… rip away. The tech says, ok… all done. I look at myself in the mirror and I WAS HORRIFIED!!! When waxing in between my eyebrows she took about ¼ of an inch from the inner part of my left eyebrow. I literally started to cry. I’m sure to others it didn’t look that bad, but upon closer inspection, the tech realized what had been done and told me I didn’t have to pay… Yea! I wouldn’t have anyways!
So, my eyebrow is slowly starting to grow back thankfully. But I will going elsewhere for my eyebrow waxes.
Fair warning… watch out for your eyebrows at this place.

The salon is okay, maybe 2.5 stars, but my pedicure was definitely not worth more than 1 star. The salon was clean and had a nice look, but it reeked from the second I opened the door. I could barely feel the massage of the «massage» chair, and it didn’t have the ability to move forward or recline to make you more comfortable. The worst part was that the pedicurist cut my toenails below the skin and kept putting the nail file and her fingernails into the raw skin. She barely paid any attention to my cuticles (except to shove the instrument into them painfully) and rushed the polish job even though I told her twice I have plenty of time and want to relax. I left myself an hour and a half, but the whole thing was done in 25 minutes. I won’t be back here ever.

I visited this place for the first time last week to get a gel manicure. My mani turned out great and the lady who did my nails was very detailed and professional. She took her time dong my nails and did a great job! The products they use are high quality and the price is reasonable. I will be definitely coming back :)

The lady who did my pedicure was very rough, she cut the side of my foot with the harsh scrubber! When I brought her attention to it she put some neosporin on it but did not apologize! My foot is still healing and it’s been almost three weeks, it’s painful and seems to be infected.
Also, the owner (male) came and sat for a chat with the lady working on my feet! how rude and unprofessional is that! He only left when I asked him if he planned to sit there for a while.

If you’re in the Franconia/​Kingstowne/​Springfield area, this is the place to go for a pedicure…
1. It’s clean — they actually sterilize their instruments in between uses (unlike some other nail salons in the area… ew!).
2. It’s cheap — $ 15, if I remember correctly.
3. It’s the longest lasting pedi I’ve had anywhere — my feet look great for weeks and weeks afterwards.
4. Even as a weekend afternoon walk-​in, I’ve never had to wait more than 10 minutes for a chair. Score.
That said, stay away from their waxing services. Once, in a fit of unibrow desperation, I let them talk me into a brow wax… owie! VERY rough, and their wax made me break out afterwards. But that’s what I get for being waxed a nail salon. Stick to pedicures and you’ll be a very happy camper.