Rancho Pet Kennels

This kennel is located In the hills near the ocean and the location is beautiful and the climate is moderate. There are indoor and outdoor kennels. Rafael works with the kennels and is very good with hard to handle dogs. I have a great deal of respect for him after watching him deal with some very scared and somewhat aggressive dogs. He is calm and provides quiet leadership for the dogs. Anna is the owner and she is wonderful. She has administered medication for me and has always been cheerful and helpful. The kennels are roomy and cleaned well each day. There is an exercise park if you wish to take your dog into a large play area. This is a nice place and Anna and Rafael have become friends that I trust with my dogs.

Won’t be back. The owner is greedy, in my opinion. They have a 1:00 check out time. Was one hour late due to traffic. Owner charged me for another full day, $ 44 — for one hour! She wasn’t interested in hearing I was delayed by traffic. Other kennels I’ve used allow pick up anytime during open hours and don’t charge for another day unless your pet spends another night. So, she got another $ 44 from me for letting my dog stay for one additional hour, but she lost a customer. Do the math.

I have boarded my 4 dogs many times with Anne. My DOGS absolutely love it at Rancho Pet Kennels. Anna lets me bring their own beds so they have something familiar to sleep on. One of my dogs is and insulin dependent diabetic, and ANNA and her staff make sure that Chanel gets her shots on time. They are never left in the hot sun, and always get PLAYTIME. If you love your PET… I would highly recommend Ranch Pet Kennels.

Boarded our lab for a couple days over the weekend. The staff was friendly and pricing was great. Staff noticed that our dog was a bit on the insecure side (being still a pup) and made put him closer to the office for more interaction when he was not out for exercising. Definitely will use them again!

We have been boarding our multiple pairs of corgis here for over 20 years. We were recommended to Rancho Pet Kennels by a friend who had Great Danes and took them here for years .We like the personal care given them. Our dogs are always running out of our car to get in, which is a sure sign they are happy here and treated well. We typically take vacations in the summer months and though it gets hot in the valley, the runs are large, shaded and misted. Water is always available and the trees surrounding give a nice cool breeze. Our dogs are always healthy and clean when we pick them up. As a result we feel very secure boarding our dogs here knowing that our dogs are safe, happy and loved while we are away.

Dreadful having to be away from our dog for 2 months!!! I found all the places anywhere near the Westside to be impossibly expensive! The people answering the phones not very friendly either. Also worried it would be very stressful for her to be in a large pack of dogs for that amount of time. So I remembered the place we used to board our dog aggressive Rottie at, Rancho Pet Kennels! I was happy to know Anna still running it. I also remembered Rafael there, easy to see he is very dedicated to caring for the dogs!
I like this set up better for a dog to stay at while traveling because it feels safer that they each get their own run. No fighting to worry about. Yet if a household has more dogs then they stay together.
It gets hot in the summer, but runs are large, clean, shaded, fresh water all day and have water misters! There are huge fenced play grounds for the dogs to exercise and get playtime. Was very impressed with what my dog looked like (fluffy & freshly bathed) and healthy when I picked her up. Also the fact that the care has remained as good over such a long time span! My Rottie stayed there several times and he was always excited when we pulled up. I give 5 stars because of my long term experience with this business, they managed to keep it as good for so long, and the fact that I wouldn’t board my dog anywhere else therefore I am very comfortable recommending them to other loving dog owners that might just want peace of mind while out of town! This is the place!

After being away for two weeks on business and worried about my dog’s condition specially with the extreme hot weather, I must say he was in PERFECT CONDITION. Anna took very good care of my dog as well as all of the dogs she boards. The shaded rooms and the misters cooled and loved by my dog. I was recommended to this place by my friends and this place did not disappoint in fact they’ve exceeded my expectations! I wouldn’t really listen to the negative comments about this place without visiting and seeing how well they run the place. With that being said, I will definitely recommend Rancho Pet Kennels to whoever want the BEST and LOVING CARE for their dogs. I will definitely continue to board my «Best Friend» here at Rancho Pet Kennels.

Warning: I pulled up to this place by accident and all the dogs were in cages outside and it was 115 degrees. I was so worried for the dogs I got out of the car to see why they were outside. Then, this lady came out of her air conditioned house and I said these dogs need water and to be inside or sprayed, down with the hose. She said oh well and walked away… I wanted to put her in the cage. and say oh well… I would never use this place unless you want to pick up your dead dog…

My dog Logan was there for 9 days. I like the big runs that they have and the outdoor play pens they have set up for activity play. They do not have the dogs play together unless they come from the same home for obvious reasons. They provide Pedigree food which is what my German Shepherd eats anyway. I brought with him his own bed and toy for the inside portion of his run. The inside portion is heated during the winter, air conditioned during the summer. He came back happy to see me but rather tired as I am sure he had lots of fun barking at the other dogs around him. They do accept credit cards now as I see on the other Unilocaler reviews said they did not. Huge plus. Will board here again.

Been coming here for about 9 years. I like the pens and connecting dog houses. They seem to have very low employee turnover — I’ve been dealing with the owner and same employees for years — and they know how to deal with dogs. Very convenient, off the 101 fwy in Agoura (on the way to the airport for me). Just need to remember to take my checkbook with me or bring enough cash to pay the bill, as they do not take credit cards.

I like this place because your dog isn’t stuck in a small cage. You can have him in a nice individual outdoor pen. Fantastic.

I just picked up 4 dogs and 2 cats from a 10 day stay at Rancho Pet Kennels. My experience was top notch. You can take your animals out to the small park in the front daily. The owner and staff are super friendly and very nice to talk to. I would recommend this place to anyone living in the San Fernando Valley. They have the best set up for animal boarding and keep everything super clean. A+++
DO not support the other pet kennels in the area. Keep this place running.

I have been taking my dog here for boarding for the last ten years. He’s not at all friendly with other dogs (and some people) so he has to go to the type of boarding place where the dogs are kept in individual runs.
The staff handle him expertly. He’s always healthy and happy when I come to pick him up. He likes the good sized runs they have. The runs are next to each other so he can be right close to other dogs without having the ability to bite them. This is obviously nice because it’s less boring for him but still safe.
I like this place and would recommend it to anyone who needs to board their pet.

I just boarded my three beloved dogs here for a whole week. I have never boarded them before, so I was nervous. I called the owner, Anna, a couple of times throughout the week that I was on vacation and learned that they were all healthy and fine. When I picked them up, they were all freshly bathed and in great shape. I would definitely board them here again. Lots of shade and outdoor space, and Rancho was much cheaper then the local fancy in-​door boarding facilities! She has been in business for over 20 years, which is a plus. I recommend this facility.

My Jack Russell always comes home happy and healthy after staying at Rancho Pet Kennels. When we lived at the city we took her to a «luxury pet hotel» and she would come home with weird new habits from running free with other dogs and acted really strange. When she comes home from Rancho she is always happy and normal.
The prices have gone up, but compared to the other Dog Hotels and Camps in the area, the prices are much more reasonable. I know the price up front, and sign for it when I drop off my dog. They don’t trick you in anyway when it comes to cost.
If I have requested a bath it is done early so she is ready for me when I pick her up!
The owner, Anna is always friendly and remembers who I am and my dogs name. She has been running Rancho for as long as I can remember. My parents brought our family dog when I was little and Anna was always there.
They make sure vaccinations are up to date and genuinely seem to care about your pet.

I’ve borded my dog here many times in the past 10 years and I think the business is lacking in good customer service systems. They obviously are not considering the needs of their clients.
For example: If you don’t pick up your dog by 1:00PM you get charged for the entire day. If I drop my dog off on Friday afternoon and pick him up on Monday afternoon I get charged as if my dog were there until Tuesday! For those of us who work for a living and can’t get there until the afternoon or after work I think this is ridiculous! If they are reading this — try staying open until 6:00PM — it would make us a lot happier because many times we can’t just leave our work until 5:00PM (especially after coming back from vacation).
Their hours are posted as 8:00AM-5:00PM. I raced back from San Francisco yesterday and I showed up at 4:30PM to get my dog and they were closed already! The gates were locked! This forced me to come back before work today — what an inconvenient event just because they decided to leave early. An advanced notice would have been nice! Again, I had to pay an extra day because I couldn’t pick up my dog before 1:00PM yesterday.
Oh — and don’t forget to bring cash or a check — because they don’t take credit cards! What?!? In this day and age … I can only guess that they are not wanting to pay the processing fees. They seem to be making enough money on the daily boarding fees because the owner’s Porsche Cayenne SUV is parked in front. What about the needs of the customer? I rarely use my checkbook any more and after a long trip who has a couple hundred dollars in their wallet?!
Overall I think their prices are too high and there might be better options out there… just check with your Vet for suggestions.
Really poor policies can sink a business fast.

Ok, an update. everything i stated earlier i stand by. however, when i picked up my small dog, she was a pound lighter than when i took her in. i used the kennel from August 21^st thru August 31. she went from 6 pounds to 5 pounds. i asked how she did when i picked her up and the owner said she did very good during her stay. then about 4 days after coming home, my dog developed a kennel cough that took 3 weeks, and antibotics and. that cost me about $ 400 in vet bills to take care of. so my actual experience was the opposite of the impression i got during my first visit.

Yeah… I dunno about this place. They weren’t really friendly and there were… a lot of cages.