Jordana Contrucci, DMD – The Addison Dentist

I wouldn’t give this dentist, or her practice «The Addison Dentist», one star if it wasn’t required to start the review. RUN AWAY from this place! This is long but please read it to save yourself grief… and money!
I saw all the bad reviews AFTER I had already been to this place so hopefully, that won’t happen to you. I went to Dr. Contrucci/​The Addison Dentist because the location was convenient. I have always had very healthy teeth. Well, according to this place, I had two cavities, a filling that needed to be replaced and gum disease. Within moments of this announcement, the receptionist stuck a piece of paper in my face showing I owed in excess of $ 700.00 and only $ 124.00 would be covered by insurance. Then she showed me payment options and asked how I would like to pay.
I paid the full amount because it was my understanding that was the amount due that day and I couldn’t have any work done without it. So, the first step was an under the gum cleaning that was so painful and left me looking like a cast member of «The Walking Dead». I literally could not believe what I saw in the mirror when I got in my car. Every tooth in my head was coated in dried blood. They didn’t even clean me up before I left there!
In addition, I had 2 follow up appointments already scheduled with them to do the rest of the work they said needed to be done. However, I was in so much pain and so upset about the supposed condition of my teeth, I didn’t realize that the only receipt I got was the one for my signature on my debit card.
Once the shock wore off, I called and asked for a detailed receipt. I was told it would be email’d to me. Never showed up. So I went in person and asked for the receipt. I then got 3 pages of print out’s and realized they had charged me IN ADVANCE for three appointments. Plus a water pick I didn’t ask for and an extended warranty on my soon-​to-​be fillings. Who has ever heard of that? I demanded a refund for the two remaining appointments and then scheduled a second opinion with my dentist of 25 years. I only changed because I moved and my previous dentist was so far from my home. I will never make that mistake again.
Well, I went to my dentist of 25 years yesterday. I don’t have ANY cavities and no fillings that need to be replaced. I was relieved but so angry!!! And if you read the reviews, I am not nearly the only person this place has done this to.
Stay away! I am filing a complaint in writing with my insurance company today. Find a reputable dentist who will give you the care you need and please make sure to read the reviews before you go. Lesson learned!