R.M.A Properties

Horrible experience with RMA. Have just won my dispute with them over the return of my deposit! Their incompetence with regards to paperwork (also the lack of any evidence of damage!) backfired in this instance. It is worth using the mydeposit scheme arbitration if you do have issues over deposit return.
As with the last poster, they got me to sign a form and then wrote extra info on it later! Had constant maintenance issues throughout my stay. The high staff turn over means it is difficult to find anyone who will accept responsibility/​keep promises to have things fixed!
It’s unfortunate because they have a lot of properties in very convenient areas.

I totally agree with the above review. The only way I got my deposit back from them was by taking more than a hundred photos of the filthy state of the place before I moved in as proof that I was leaving the place in better nick than when I got it. After they had had the place «professionally cleaned» before I moved in there remained a used condom under one of the beds and a pair of boxers on the floor in the middle of the bathroom. At the leaving check out one of their agents suggested that a single human hair in one of the drawers that I had missed in my cleaning was justification for taking some of the deposit to pay for cleaning. When the landlord defaulted on his mortgage in the middle of my finals I had to sort it out with the bailiffs etc myself. RMA demanded I send them a copy of all the correspondence, which they had already received both in the first round and also in copy from me. They just hadn’t bothered to do anything about it. In everyday dealings they were unhelpful to say the least. I would rather sleep in a cardboard box than rent from them again. I rather resent having to give them a single star in the above rating.