Dial-A-Flight

London, United Kingdom

1

1 review

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Telephone:
+44 870 566 6666
Address:
Sandpiper House 37-39 Queen Elizabeth Street, London, United Kingdom, SE1 2BT
London Bridge, Shad Thames
Nearby public transportation stops & stations:
590 ftTower Bridge Police Station
640 ftTanner Street
710 ftDruid Street
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Today

Today –
Local time (London) 09:47 Wednesday, 25 June 2025

Business hours

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Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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Near this location:
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1 review of Dial-A-Flight

No registration required
Place rating: 1
London, United Kingdom
You really discover the quality of your holiday agency when problems appear. And Dial A Flight failed miserably!
We booked our package, flight and hotel, to the US with Dial a Flight. Due to the volcano, we were stranded there (as were so many others). According to the law and according to the Foreign Office Website pages specifically set up for people stranded like us, if we bought our holiday as a package, the agency should cover and take care of us whilst abroad.
Dial A Flight merely stated to me that the Foreign Office was wrong. They would not cover us at this stage, suggested that we go and stay with friends and family (we had none in the state or the neighbouring states!). In the end, there was a non-​service from Dial A Flight, we will never travel with them again, and can not recommend them at all. Thank god for HSBC, which made a blanket announcement that they will cover all of their customers with either an HSBC travel insurance or an Advance/​Premier account (which comes with insurance). I am now going to remain an HSBC customer — they stepped up to reassure us when so many others failed.