In our last visit the food service was slow. In this visit it was even worst. My wife ordered the Chicken Fajitas, they were served without green peppers, sour cream and guacamole. When inquired about those ingredients the server said that the kitchen had run out of them. I ordered a Medium Churrasco which was served well past well done. We talked to the floor manager which paid a visit to the kitchen, suddenly the sour cream and guacamole appeared at our table for the fajitas. Kind of disappointed since the quality of the food has gone down in the past few months. On the other hand, I must say that service from the waiters and floor manager was excellent and tried to compensate as much possible for the kitchen.
Armando E.
Place rating: 4 San Juan, Puerto Rico
We went there yesterday and I’d give them 4⁄5 stars. Everything was perfect and the expectations were met besides one detail, the chicken. One of our plates was the Napa Chicken and Portobello and even though the flavor was on point and everything was cooked perfect, the chicken was GUMMY. It felt like the cheapest chicken ever. I don’t recommend any chicken there. The rest was excellent. The Cowboy Burger was delicious and juicy, the Strawberry Daiquiri was excellent and the Traditional Mojito was one of the nest I’ve ever tasted.
Ronnie L.
Place rating: 1 Jamaica, NY
The fish tacos tasted like freezer burn and towards the end of the visit we saw a cockroach crawling on the wall of the booth and then it started to walk on the table. We literally stood up and asked for the bill and took the food to go. We told the waiter and as we were paying the bill the manager offered an apology. He then offered a dessert but we were nauseous and lost appetite and denied. I just paid the bill and left. I expect a refund. It was truly a terrible and nauseating experience were we paid full price for a nasty experience.
Graziella O.
Place rating: 3 Bay Ridge, Brooklyn, NY
If you been to Applebee’s before you know what to expect for the food. We had some appetizers and I had the all day bunch burger. The downside wad service was slow even tho the place was not packed at all. My party of 9 wanted just some quick food since we were all hungry. It took about 10 mins to get water. Usually we would be okay with waiting but for the amount of tables empty we expected quicker service. The food was overall good, everyone was happy with their meals. Can’t go wrong with the burgers or some chicken and shrimp meals.
Sean D.
Place rating: 2 O'Fallon, MO
Restaurant in the mall should tell you most of what you want to know. We were hungry so we decided to give it a shot. We ordered some appetizers(Wonton Tacos and hot wings) which were fabulous. We should have stopped there but ordered some steak and hamburgers. It took an hour to get our entrees delivered to our table and she. They arrived, the meat was burnt and almost enidible. We chocked the food down because we didn’t have another hour to wait for it to be re-cooked. Service was above average as our waitress kept us in drinks all night.
David B.
Place rating: 1 Ponce, Puerto Rico
So far«F» for service 15 min. And not a soul ask a mofo thing. Come on now! Ask for beer and wings??? Slow as Fuck!!! Beer got here warm
Tunicia W.
Place rating: 3 Atlanta, GA
It’s applebee’s…it’s pretty new, and I know this considering this restaurant was not in the mall the last couple of times I visited PR. They have happy hour specials but they aren’t as wide-reaching as those on the mainland. We had mojitos that didn’t taste like they put any rum in them. Meh Our food was just ok. I guess a quick way to get a meal in if you are at the mall and don’t want fast food.
Timothy L.
Place rating: 5 San Juan, Puerto Rico
Went on monday and got in quickly. Javier was my waiter. Ordered water, brocolli soup and chicken brocolli pasta. Received everything real fast, javier checked on me and the food was great. Nice atmosphere, music and family friendly. Prices were average.
Mw C.
Place rating: 4 Seattle, WA
The service was excellent… But the burgers were small and the were not much variety lke in US.