The Westin Europa & Regina

Pros: Very beautiful hotel with an amazing view from the resturant. Service is average compared to price I’m paying.
You get wifi, 2 free water bottles, no iorner, no coffee machine, TV without channels, if you want you can pay € 35 for a movie
Cons: over priced for what you get.
Dinner was very expensive. Paid a € 48 service fee for a $€ 50 dinner.
I don’t recommend this place. If you do stay DO NOT eat there.

Our room was perfect! We celebrated our anniversary here, had Champagne and strawberries to our surprise in our room!:) we loved the view from our room, perfectly located in the middle of St Marcs square.

The pasta was amazing. The flavours were paired perfectly. The tomato sauce was so good. Even simple dishes like pasta with tomato and basil were delicious.
The seafood with pasta was extraordinary and the wine pairings were delicious (but then again you’re in Italy).
It is a pricy restaurant and I’m not sure that the price is worth it (pasta with basil tomato sauce is probably the cheapest thing to make. It should never cost over 10 €…but then again you’re in Venice, on the canal, in a hotel).

This is an amazing hotel and a great value. The hotel Danelli which is the same hotel group is approx. 5 to 7 times the cost of this hotel but very similar in amenities. We received a penthouse with terrace for approx. $ 1,500 Usd a night. The room was huge with large terrace over looking the huge cathedral on the grand canal. It had a large salon, huge bedroom, dressing room with large closets and large marble bath with double sinks, separate tub and separate shower. All with great hair care and body products.
The staff was more than accommodating. Daniella the manager came out to great us on arrival and personally showed us to our room. They had given us a rosé champagne, carnival desserts and chocolates waiting for our arrival.
This was my second year staying in the hotel for carnival. This year myself and partner are on a very specific diet. We spoke to Daniella the manager. And she arranged with the chef to bring out foods and prepare it perfectly and double checked with us the day before for our selections. We also lost our luggage for three days and the concierge followed up 3 and 4 times a day to track the luggage down. They delivered it to the room and called me immediately upon arrival. They also delivered toiletries and offered to help in any way.
I would strongly recommend this hotel if you are going for a suite category for just the staffs ability to help, accommodate and make you feel most welcome!
Enjoy!
Arrivederci!

A grand ol’ hotel in an exceptional location, but I doubt I’d stay here without using Starwood points for the room. Drinks on the deck can be a sublime moment even though the drinks are preposterously expensive. I recommend seeing at least one sunset on the deck. What a view. Going home, I also recommend spending the extra cash and taking a water taxi from here to the airport. Gondolas are overrated.

Lovely hotel, however they had a private party that was playming music so loudly it was next to impossible to sleep. The hotel staff said they would be playing the music untill 11pm. I have greatly enjoyed my trip to Italy but I can’t wait to say good bye to this hotel. I hope they decide to change how private functions work in the future, as for me I will never know for I will never come back here.
I do want to make an addendum, the hotel staff did get the party goers to lower the music after asking them twice; and it was lowered to a much more tolerable level. The hotel couldn’t be more beautiful and the staff are excellent. I am still annoyed at the major inconvenience but appreciate that the staff still tried to help. Be careful there could be a large event at this hotel. I had previously rated this hotel ¹⁄₅ and felt it was unfair, hence the addendum.

This place is amazingly exquisite… A hotel right on the canal. The room I stayed in wasn’t facing the canal but facing a square which was fine because how can you complain about staying here?! The lobby is exquisite with its black and white marble, fancy chandeliers, and beautiful paintings. The only off thing about this hotel is their lift which to me isn’t a big issue but if you’re not picky you’d want it renovated.
The hotel has a restaurant and bar facing the canal. It’s truly an awesome place to sip a Bellini in the afternoon watching the sunset or watching the gondolas pass by.
The room is equally exquisite with three main separate rooms: the bathroom, social/​living area, and the bedroom. The bedroom and the social area is separated by a fanciful curtain. There is a walk in closet and the bathroom is huge, it can actually be a marble room. The floor seem to be heated and there is a huge bath tub of you wanted to have a soothing bubble bath or a romantic one at that! There were two chandeliers that makes the rooms whimsical and you feel like your staying in a palace.
One of my favourite thing about the room is the grand windows next to the bed. One morning when it was raining I just separated the curtains so I can see outside and stayed in the comfy cloud-​like bed for 20 minutes… It was perfect! This was a memory I’ll definitely store in my head about Venezia!
The bed– amazing! If you like feeling like you’re sleeping on clouds this is it! The down comforter was fluffy and soft. There were plenty of pillows and the bed can fit 3 – 4 people.
As for the staff… They were amazingly hospitable and attentive.
Overall this hotel is nothing but an amazing experience! It’s romantic, sensual, functional, and dreamy. If you want to experience this in Venice especially with the special person in your life this place is great! If your single and want to feel like Casanova, this is an awesome place as well!

Fell in love with the view from our balcony room. If you plan to stay in Venice, make it worth your stay and pay the extra $ to have a view of the Grand Canal. Concierge service was excellent and gave us amazing fine dining recommendations. Great location and no need to haul your luggage across town to get to a water taxi as concierge can make the arrangements and the dock is right in front of the hotel. Would definitely return for our next trip to Venice!

The Westin Europa and Regina Venice is on the located on the grand canal and within a short walk of St Mark’s Square. The staff are very friendly and attentive in every detail. I take a trip every year for my birthday. This is a tradition I have been doing for the past 12 years. Hotels always request passport or national ID at check in, so they can see your date of birth. This was the first time I ever had a hotel firstly notice and then acknowledge my birthday. I returned to my room the night of my birthday and found a handwritten card along with sparkling wine and a cake. Thank you to the hotel staff for making this day that more special. It is these small things that make a difference and encourage customer to return over and over. Grazie et mille.

You feel a bit like a movie star, alighting from the water taxi right from the canal, and entering the gorgeous corridor leading to the concierge. There’s also an entrance from the back alley, but why would you?
This property is a gem, there’s no faking it, no phony smoked mirrors, no pretended luxury, this is Venetian style at its best. Plus, you’re on the beginning of the Canal Grande, steps away from Piazza San Marco, it doesn’t get better than this in terms of location. I don’t think I could spend a whole week here, but you don’t want to miss the experience of having at least one breakfast on the terrace by the canal. The food is not bad (not incredible either, to be fair), the view is amazing, you forget the cappuccino and find yourself staring at the Basilica in front of you, wondering who life can get any better.
While the service was quite slow, I found that it was more attentive than in other Westins in Italy, and for the price you pay, it’d better be. I did not manage to get the suite this time, but if you’ve got some Suite Night Award burning a hole in your virtual pocket, this is the place to spend them.

I did not stay at The Westin Europa & Regina and I wished I did! I had my wedding dinner there on June 10^th 2015 so I will be writing a review for their restaurant instead. You can’t go wrong with any of the food selection, it is delicious and I will be going back there on my next trip to Venice!
We consumed:
APERITIF: CLASSIC BACARATA
Prosecco Colmei D.O.C.G., Spritz, Bellini and virgin Bellini, Acqua di Gio
Olive all’ascolana, deep fried vegetables, shrimps cocktail
MENU: PUNTA DELLA DOGANA
Veal carpaccio with herbs and crunchy vegetables dressed with balsamic vinegar from Modena
Creamed risotto with Cavallino garden vegetables
Beef medallion with crunchy potato and cherry tomatoes au gratin
Strawberry sorbet
Wedding cake
Coffee and venetian biscotti
Everything on this menu is delicious! Thank you Europa & Regina for the wonderful food and great quality service! :)

There is not much not to like at this wonderfully placed hotel on the canal. It’s pricey but I think it is worth every dollar. The first night we had drinks at the bar sitting on the canal before dinner and well, we could not tear ourselves away. The dinner was pricey but just sitting there was worth bunches.
The rooms were large and oh so quiet. Nice gym and wonderful public spaces. It’s proximity to San Marco is perfect. We will be back.

Terrific hotel, particularly for those with SPG status. I used two suite night awards to be upgraded to the One Bedroom Deluxe suite with a view of the canal. A note and bottle of champagne from the manager was waiting in the room on our arrival; a nice touch for our romantic getaway to Venice.
I was particularly impressed with the evening concierge who was able to fulfill peculiar requests (watch battery replacement) as well as the common ones (excellent pizza). Venice can be tough to follow on a map with few landmarks and many small alleyways, but this concierge made all our journeys seamless and easy.
Lastly, the breakfast buffet is robust and worth every cent to eat out on the terrace and start your day. Especially worth it to select free breakfast if you have platinum welcome amenity option.
Thank you for a terrific stay!

Great hotel in a great location. Did not have a good view and were placed in the Regina building which is less preferable, but they were sold out and couldn’t switch. Concierge, Alessandro is the best! The front desk a bit overwhelmed at times. The breakfast is outstanding. The staff fabulous. The room was well appointed and beds very comfortable. A bit pricey due to location.

A wonderful hotel in a wonderful location right on the Grand Canal in Venice. We arrived via water taxi and after a short walk over a few bridges we arrived. The building is hundreds of years old and the hotel magically hides right inside. People expecting a typical big city Westin will be disappointed as again it is hidden in a very old building. The rooms are small but well appointed including quite a bathroom, in fact the bathroom was almost half the size of the room. Our room’s balcony (just enough to stand on) looked out of the courtyard where the lobby is. It was a bit crazy to find our room even after we had been in there a few times, a little bit of a labyrinth which was cool since you are walking between old connected buildings.
We had breakfast one of the mornings, an expansive buffet, which we ate while watch the boat races on the Grand canal right next to us. Amazing location, historic accommodations!

Nice hotel and good location. Rooms are typical European size. Service was a little slow checking in. Staff was overall pretty nice and helpful.

Kann nur die Bar bewerten, die wir für einen schnellen Nachmittagsdrink anliefen — der Ausblick auf Santa Maria de Salute ist beeindruckend. Günstig ist es hier nirgendwo, aber das Sitzen auf der Wasserterasse des Hotels, nahe an der Mündung des Canales Grandes in die Guidecca ist erhaben. Ich nahm einen Singapore Sling, der geschmacklich nur mittelstark, dafür aber alkoholisch gesättigt geliefert wurde. Mir gegenüber wurde ein offensichtlich leckeres Sorbet aus Limone und Erdbeere vertilgt — war gut, aber kein Spitzenniveau, wie im Hotel Danieli. Dass für dieses Vergnügen um die 40, – € fällig wurden, das ist der Lage und der Umgebung durchaus angemessen.

I stayed here a number of years ago for a weekend in February, right at the beginning of Carnival. I coordinated a weekend with a lovely woman I was seeing — see had meetings in Milan and I was going to Munich after this. At the time I was Starwood Platinum, and I booked a King room with a view of the canal.
As we checked in — after the train ride from Milan, the long water Vaporetto ride, and the cold walk from the square — the staff was quite friendly as they informed us … I had been upgraded to a suite with a terrace on the top floor!
Right across the canal from the room was the Basilica, with the Lagoon behind it and Lido off in the distance. The furnature was pure classical period style and the terrace was larger than my next room in Munich.
Unfortunately it was February so the Terrace was of little use and some of the hotel facilities were not open. But it was fabulous anyway. Now, my stay may not be typical, not everyone gets upgraded to a $ 2,500/night hotel room.
The location is great — easy walking to just about any part of Venezia. The staff was friendly and helpful. Not sure about wifi and connectivity — when we were in the room we weren’t surfing the internet.

So here’s the thing. This hotel is fine, generally speaking. But there’s something shady about it. My wife and I booked a reservation to stay there in early June. Upon our arrival, the woman at the front desk reacted in alarm when she saw my wife was with me, as she claimed I had only booked a room for one person.
She claimed that the queen-​sized beds in Europe (what I booked) are similar to the single beds in the U.S. and that I must have misunderstood. She then told me that we’d have to upgrade to a European King, which was the size of a U.S. queen-​sized bed — for nearly double the price. I balked, because I didn’t feel like spending another 200 euros per night. After a great deal of uncomfortable back-​and-​forth, I convinced her to let us keep the room, despite that it was only big enough for one person.
And much to our delight, the «European queen-​sized» bed was precisely what we expected: a U.S. queen-​sized bed. It easily fit two people, just like our bed at home. It was actually a lovely room, with a great view and all. I couldn’t have been happier I stuck to my guns.
I’m not sure what their game is at this hotel, if they just try to upsize room charges, or if they somehow really believe that two people can’t fit in a queen bed. But it’s bizarre. I contacted Starwood, and they provided no apology and claimed that I was mistaken, and that the queen sized bed I slept in only fits one person. The whole thing is so very, very strange. We didn’t run into any problems like this with any of the other 7 hotels we stayed at during our Europe trip. And I’ve stayed in dozens of Starwood properties in multiple countries and had never experienced anything like this.
I noticed they’ve recently changed the website to indicate that these queen rooms are «French beds» that only fit one person — despite showing a picture of the bed with the caption «double bed» below. The only other option is the King, which consists of two twins pushed together. So they’ve apparently doubled-​down on this bizarre policy.
This was an expensive hotel to begin with, so I was very relieved not to have upgraded the room for nothing. I know it’s Venice, where everything is expensive. But I’d suggest trying to find a more honest hotel if you’ve got lots of money to spend on a nice room. And if you don’t, then just go to a cheaper shady spot — no use in paying up for these sorts of antics.

Great choice for location and upscale atmosphere. Location was an easy walk to the main san marco square without being too close.
Luxury italian atmosphere with marble floors, decent sized lobby and restaurant area, helpful service. Rooms were fine, what youd expect for europe — adequate but not large, nice comfortable bed.
This hotel is a perfect use of Starpoints for a free stay, youll save a lot of money by not paying room taxes and the dollar doesnt go that far in euros anyway.

This is one of the most beautiful hotels I have ever seen. I took a private chartered boat from the airport and of course everyone knows where this is, it’s right next to hotel Bauer. Upon entering from the Canal side, I was in love with the shiny glitters of arts made of crystals. Check in was very easy and the staff was extremely helpful and friendly. My room was breath taking! It faces the canal and across from The Bastilica di Santa Maria Salute. I woke every morning listening to the paddlers of the Gondolas on water, once in awhile, I will hear a singing one. The bedroom is not big, a bottle of Prosecco and a basket of fruit awaits upon my arrival. Marble tiles through out the bathroom, large bathroom with very detailed decoration and crystal chandelier in the bedroom to admire while laying in heaven.
The lobby is gorgeous! Since wi fi only works in the lobby, I had to bring my iPad to the lobby at 3am. And… Since I was hungry, they had room service bring my 3am finger sandwiches, breads, fruits and champagne on a large platter to the lobby. I heard a small group whisper «wow, how does she get service like this?» :) a little sweetness from the lips to the hotel manager never hurts…
The other side of the hotel goes almost right to San Marco Square.
This hotel is VERY popular, so no matter how lost you get on the streets in Venezia, every vender will point you to Hotel Europa when asked.
I will definitely return again and stay here. Will update on hotel restaurant…