These people are crazy to think this hotel is nice. Don’t let the lobby fool you. The rooms smell like mold and are tiny. The front desk: the two ladies I dealt with were ok but a bit rude and fake. If you don’t speak Italian expect a frown. Concierge: speaks English and was very helpful and professional. It was pouring rain and he offered us a hotel umbrella to use so we wouldn’t be stuck sitting in the lobby all afternoon. The restaurant was way overpriced and the food was mediocre. Plus you’ll be fighting with pigeons during lunch, which was pretty disgusting. The staff however were some what attentive and friendly. The breakfast is simple and boring. Don’t expect the staff to be nice. They get snappy and do not look happy at all. Very limited English speakers. Bed linens were rough like everyone said.
Linda M.
Place rating: 5 Woodland Hills, CA
WOW! An amazing 2 nights– next time longer! Best spot in Venice– can throw a coin in the canal from room if we wanted! The closest to the water out of all hotels on Grand Canal! Had 2 rooms upper level middle of hotel — canal view was out of this world and just enough away from crowded areas where people walk by… But can walk to St Marks square in 2 minutes! The Monaco you cannot walk directly in front of so it’s perfect! Staff was so amazing, dinners were amazing. Restaurant out front was so special you can watch gondolas pull right up. So picturesque — trust me don’t search any longer– we are picky people and did our research! By far was greatest choice of trip! Thank you Nicola and Andreas! Had the best time!
R. K.
Place rating: 5 Valhalla, NY
A wonderful two night experience Located in the heart of Venice three minutes from Piazza San Marco Square we couldn’t have been more comfortable. Requested«triple» provided ample room with a very spacious marble bathroom — sizable desk area and plenty of closet space. Water pressure was perfect — towels aplenty as service caters to its guests. A request for an electrical adapter was satisfied within minutes Hotel lobby — with beautiful marble from floor to ceiling was stunning as was the upstairs ballroom. Nice breakfast buffet(strong coffee) overlooking Venice waters & Gondolas — outstanding relaxing experience — perfect way to start your day.
Lea M.
Place rating: 4 Santa Rosa Valley, CA
Nice hotel great location. Got an upgrade to the balcony suite. Perfect view
Solly C.
Place rating: 4 Temple, TX
Convenient location, nice hotel, didn’t eat there because hotel was close to lots of other sights. I’d stay there again.
Aisa P.
Place rating: 4 Henderson, NV
Great location — just off of the San Marco dock. Restaurant(free breakfast buffet) is just on the water’s edge with a view of the church Chiesa della Salute. Good selection of food. Concierge was very helpful, gave us a free water taxi ride to Murano. Our rooms were actually at Palazzo Selvadego which is about 100 m away but is part of this grand hotel. Choose a room that is away from the main street as it could be noisy since we open windows for cooling the room. Also, our room without the bath tub, only a shower, is better, more spacious.
Craig C.
Place rating: 5 Bloomfield, NJ
Fantastic upscale restaurant with an amazing view! The service was great — we were able to sit down earlier than our 9:00 reservation that was made by our hotel concierge. We split a pasta dish and each had our own second course — the duck was delicious and so was the swordfish that my wife had! Definitely expensive but a very nice experience given the front row seat on the grand canal.
Nitash
Place rating: 4 London, United Kingdom
Great Hotel, spectacular location. Everything was perfect but the staff, who were not very friendly.