We stayed here for two nights during a VBT cycling tour of Tuscany. This resort is one of the few five-star facilities in Tuscany. Its main highlights are a private beach on the Estrucan Coast, an outdoor pool, and a lavish spa with treatments, therapies, saunas, steam rooms, and Roman baths. Our ground-floor room was fine, with a nice outdoor patio looking out on the resort’s private park. It included free Wi-Fi, Sky TV, a bathroom with both shower and bathtub, complimentary bathrobes and slippers, a mini-bar, and a safe. Some of the people in our group requested room changes because of problems with the showers. We luckily didn’t experience any difficulty with ours, but don’t be afraid to ask for assistance or another room if need be; the staff seemed eager to accommodate. We opted to eat dinner out both nights instead of at the facility’s restaurant, but we had the complimentary breakfast here both mornings. This was a cut above the free breakfast provided by most hotels, with hot scrambled eggs and bacon. Service at the front desk was always courteous. We especially enjoyed the beach, the massage treatments in the spa, and the lobby bar, where we enjoyed pre-dinner drinks. Please note that you pay extra for treatments at the spa, as well as for special services like laundry or ironing.
Barbara V.
Place rating: 3 Milan, Italy
Considering that this is a 5-star hotel I would have expected better rooms and more included in the price. My stay in this hotel was very pleasant, but the bathroom was very small and inconveniently designed. Also, the thermal pools in the hotel we had to pay an additional 40 euro pp for. The service was good. As it is mid-season we were able to get a late checkout(6pm) and the hotel had upgraded our room(we didn’t even need to ask for this). If you’re planning to stay at this resort make sure to ask for a room with a nice bathroom. The lady at the reception recommended me to do this next time.
Felipe F.
Place rating: 3 Milan, Italy
So far, eveything that was promised is being delivered… And the service as well is looking like its very good :)