L’hotel Causeway Bay Harbour View

The pros and cons of this hotel are pretty straightforward. I’d give it a 3.5, but I’ll round up to 4, as I was happy with our experience. It’s pretty plain as far as hotels in Hong Kong go, but it gets the job done and has a degree of style. The negatives aren’t overwhelming but they’re there: EXTREMELY apathetic and unfriendly staff, and a very slow elevator. A slow elevator matters when you’re up on the 20+ or 30+ floors. On the positives, it’s location is great, right in the middle of Causeway Bay with multiple tramlines outside and the Tin Hau metro station entrance across the street. The pool on the top of the hotel is small but very cool nevertheless, with fantastic views. I genuinely enjoyed the view from our room and the room itself. Like I mention before, it’s plain but it’s on the upper spectrum of plain.
Had breakfast here in the restaurant and it was actually very good, but note that it does not come with the stay. Was surprised to see how packed it was.

This hotel was THE WORST hotel I have ever had the displeasure of staying in. It’s even worse than the laughable 4-​star hotel near the foot of the Yellow Mountain in China. And that hotel room was littered with dead roaches on the window sill.
My disdain for L’ hotel is really due to the way the staff handled my concerns. They placed us in a double and claimed that it was for a triple and charged us quadruple. The third bed was a roll-​away that blocked the bed stand and telephone. Already, that was a big clue that it was not a room meant for three.
Every single night, for 8 straight nights, they would somehow forget to replenish 3 of the complimentary items whether it be the slippers, towels, toiletries, or glasses. I had to either call from the disgustingly sticky phone or physically go down to the lobby. EVERY NIGHT.
Before we were given our room, we were assigned an incredibly filthy room riddled with dust bunnies on the pillows, rust stains on the bathroom floors and white bodily fluid on one of the blankets. When housekeeping was sent to examine the room, she took all but a second to get defensive, and claimed that all their sheets were washed thoroughly in hot water. CLEARLY, she had taken offense that she had missed such a large and obvious stain.
Our new room didn’t fare much better, but it was a lesser of two evils type of situation. We were given the room right across from the swinging doors of the cleaning staff. The heat from the dryers lingered in the air right outside our door. It was punishment in the form of Satanic Hell. The fake wooden accents in our room were a pathetic attempt at modernism, and were a stark contrast to the white-​tiled, serial killer-​esque bathroom. They included drains on the floor for added effect.
The bathtub had narrow standing room; my feet were pressed together and I would hunch inward to avoid the shower wall and yellow-​tinted curtain. By the 3^rd morning, I had decided to shower in the updated communal bathroom on the top floor. I could at least vouch for the fact that it seemed untouched, unused, untainted.
Within the bathroom was a sauna room which I only used twice. For the life of me, I couldn’t figure out how to turn it on. I later found out that I needed to notify housekeeping of the time of day and # of guests who would be using the facility. Once again, it seemed like no other hotel guests bothered to check out the best part of the hotel.
On the same floor was another area that had received renovation funding: the pool with the harbor view as advertised in the hotel name– nice, but not spectacular. It was equipped with two lifeguards who used their work shift to watch videos and talk in loud, booming voices. An outdoor pool is a nice amenity, but Hong Kong humidity is nothing to joke about. Outdoor pool areas aren’t exactly enticing with the promise of stifling, wet heat.
Half of the staff seemed to not have all their marbles in check; most seemed surprised when I inquired about tourist attractions and neighborhoods, or even what modes of transportation suited me best. One girl, who looked like she had just graduated, irked me to no end. She had zero answers to my questions and spoke in a barely audible tone– probably because she didn’t know the answers. It didn’t help that her name was Rainbow. I kid you not.
Besides the fact that this hotel is across the street from the metro station, Tin Hau, I can’t think of any reason why anyone would want to stay here. The late night shift seemed to be the most knowledgeable and helpful bunch. For the most part, the rest of the lot are arrogant, defiant, and lack the skills needed to run a hotel including upper management. On more than one occasion, I spotted the managers watching idly from the sidelines.
This was one of those situations where I couldn’t tell if they were a product of their environment or vice-​versa. Too many of the hotel guests were unsavory; I saw a couple leave their baby on the round ottoman in the hotel lobby– the seating was visibly dirty, & probably hadn’t been cleaned in years. Ugh, pick that baby up! The value of L’hotel Causeway Bay is ZERO, so unless you’re staying here for free (in which case, you might need to question how much your boss hates you), then I would avoid it like SARS.