Ibis Berlin Hauptbahnhof

Great location diagonally across from the main train station in Berlin. However, we had to move rooms because of the noise of the water rushing down inside the walls. At first the front desk said the hotel was fully booked and there was nothing they could do. Oh, how about a free drink in the bar? Really? So I recorded the noise and went back down the second time and my complaint got bumped to the manager who changed our room. So what about it being fully booked? Lies? I don’t know and don’t care except now we have a smaller room and it fronts on the main road so it is noisy. Given the cost here, I don’t see the value, it just isn’t here. And by the way I really like Ibis, in general. Just not today…