Studio Glow Hair

I purchased a Groupon for a hairstyling here in late January. When I called to make an appointment for February, not only was the woman on the phone extremely rude, I was told «We have no appointments available for February». I couldn’t believe not a single opening for the month, and I was also told I could not make any appointment for the following month as they were «not taking any appointments». I was very annoyed as I only live in the country part of the year. She said she would take my name and phone number, which she did and call if something opened up. I never received a call. I just flew in from Turkey this week and being the Groupon will soon expire, I went in person to explain the situation. I was blatantly accused of lying being told the conversation I had on the phone was «impossible». In addition to being very mean and insulting, the woman refused to give me an appointment or refund my cost of the Groupon. They are scam artists with absolutely no ethics. After the low level of professionalism I experienced, I would not trust anyone there to touch my hair. They don’t care about their clients, only taking money and surely if you are unsatisfied they will see it as your problem.