Paramount Towing

Big Vultures
Big ripoff. Be careful. They let you think they are helping but take advantage of you. The tow truck driver calls someone saying it is an insurance agent but actually is an agent. They set-​up rental and your credit card is charged $ 400. Also, take your vehicle to an unauthorised shop. And when you want it back the yard charges $ 600. Be very careful. They operate in the Thornhill area so be very careful.

Vultures.
My suggestion if you ever get into a car accident is to make sure you have a reliable tow company/​insurance you trust and don’t let anybody touch your car especially paramount towing until you’ve contacted the company you want to deal with your accident. Once you’re in an accident, you start to panic and you do not want to end up signing papers you will regret signing later on.
The company tends to know where you are by listening to the radio and attempt to locate where the accident is. Many other tow truck companies tend to be at the scene of the accident.
They can be linked to sketchy car rental companies, and will convince you to rent from the specific car rental company, probably because they get kickbacks if they get people to rent from the company and saying you deserve another car. The car they rent out tends to be unsafe.

My senior-​citizen mother was involved in a car collision and a driver named Vlad from Paramount Towing was on the scene when I arrived there. My mother was in shock, and sitting in the passenger seat of his truck to rest, but cognitively, she was off. The driver told me he had arranged for a rental car via insurance, and that my mother had asked for her car to be towed to our usual collision shop our family has always used. He agreed to take it there, and promised to, to both myself and my mother.
A rental car arrived at the scene of the accident, from a company I have never heard of (Vaughan O), and I was trying to help my mother answer questions of the paramedics on scene, so I was distracted. I signed for the rental car and the ambulance took my mother to the hospital. The rental employee dropped the rental at my mother’s house, and I followed the ambulance. While I was following, I saw the tow truck make a turn to the east, when he should’ve been going west. But I figured maybe he was dropping the rental employee off.
Once my mother had been seen by the doctor, she asked me to check that our shop had received the car. I called, and they knew nothing of it. I called Paramount, and they gave me some BS story about how they couldn’t have towed it to our shop because a claim had not yet been opened through our insurance. If the driver had told me that at the scene, I would have called to open it immediately. But he had said it would not be an issue to drop it where we had asked. Instead, the dispatch was telling me that the car was at their lot. I called my mother’s insurance adjuster immediately, and he said I needed to call them back and say the car was to be released immediately, and that our shop would be coming to get it. The person at Paramount said he’d release it, but needed to talk to our adjuster first. I had to call the adjuster back, and he thought it rather strange that he needed to talk to him. They essentially had stolen my mother’s car, and would not release it until they ensured payment from the insurance company, including storage fees for storing the car on their lot which we never gave permission for them to do in the first place. Further, the rental company was one our insurance had never heard of, and they advised us that depending on what they charge for the rental, we’d have return it and switch to an approved company.
They are running a complete racket! This should be illegal! And the guy on the phone at Paramount also refused to speak to our collision shop to arrange the release. Our collision shop had tried to call him, but he wouldn’t answer the phone so I had called again, got through and offered to connect our shop via conference, but he said he’d only talk to our adjuster. I was dealing with all this, while I just wanted to make sure my mother was OK, and the whole situation was giving her more anxiety than she could handle in the circumstances.
What was already a nightmare for my mother and our family was made so much worse by these unethical opportunists. Beware of Vlad, and Paramount Towing.
I believe there’s justice heading for those who profit on the vulnerability and suffering of others in their lowest times.