The Red Room

I highly recommend Lauren for your waxing! She make you feel super comfortable and she keeps it professional and quick!

Got a haircut from Toni a while back (medium bob) and she did a great job! She blow dried my hair so well. Highly recommended :)

If you care about how much you pay, more than how your hair will look like, stay away!
I bout a Groupon for $ 60 and ended up paying extra $ 80 for hair cut and partial highlights. Although it was more than double the price I had planned to spend, I still will go back for sure, as my hair looks AMAZING!
Strongly recommend it, just expect overspending!

I am so happy with my hair and with my experience at the Red Room. Toni was friendly, down to earth and did an amazing job on my jacked up hair. I’m talking like I had been cutting my own hair — badly — for two years, and she took it from a frizzy mess to a sleek, beautiful style. I’m definitely going back, despite the seemingly requisite bitchy receptionist. I will say that having someone friendly and sincere at the front desk would improve this place significantly, but the stylists who work there are clearly talented. Thanks Toni!

My regular hair dresser moved to calgary and I tryed 2 other salons to try and find a replacement but bother were disappointing (one I left crying the cut was so bad) well im happy to say I have found my new hair dresser, Lindsey, I got hi lights and a cut and she’s AMAZING efficient capable knows her shit (its so hard to find a hair dresser who can do an amazing short cut that’s kinda funkie), she even has a license to use a straight raser and straight razor shaved the back of my neck for an amazingly close shave. Lindsey is friendly but not overly chattie and fake, makes you feel comfortable but isn’t annoying and can understand your vision of what you want for your hair, and takes sugestions with out geting all uppity and «im the hair dresser not you».
Seriously one of the best cuts and experiences iv had with a hair dresser. I’d say forget all other salons and go see Lindsey at the red room.

I bought a Groupon for a haircut here. and was made to feel like I payed full price! :)
I had a wash, cut and style with Shane. By far, the BEST SCALP MASSAGE EVER! :) (I was having a hard time keeping quiet and not moaning with pleasure. lol). Then he gave me what is one of the best haircuts I’ve had in a long time. He did a nice short bob and styled it so well. It’s been about a week now and I’m still loving the cut! It’s so easy to style. so healthy now. :)
I’m definitely going back!.. for Shane. :)
Thanks guys!

Went in for a cut with Toni. It looks great and she was friendly and professional. Will be going back for sure.

Got a haircut from Toni who works at this salon. Very happy with result (men’s cuts are not the most difficult anyway), but especially impressed with this young woman’s professionalism & attention to detail. Told her beforehand that I wanted a particular cut in a specific amount of time. Toni not only went out of her way to check before, several times during, AND after to make sure I was getting exactly the look & cut I had in mind, she also finished inside the specific time frame I had asked for.
There are cheaper haircuts outside downtown, but with hair you get what you pay for. And those of us who work or play downtown will find Toni @ Red Room well worth it on quality /​style /​speed /​service /​convenience. Absolutely recommend.

I bought a groupon for two brazilians with Lauren after seeing that 98% of 222 groupon purchasers were happy with the service.
When I’m looking for a wax I’m only looking for four things, that they’re on time, that it’s quick, that it’s painless, and that I’m kept distracted.
Time in the door to out the door was 18 minutes, including waiting time. Lauren was on time. There was no pain and no pesky stray hairs missed. And, I was distracted with music playing, art on the walls, and discussions about video games and weekend plans. I would definitely come back again.

My girlfriend with shoulder blade-​length hair came here the other day and the experience was not a favourable one so I feel her story should be shared.
She bought a Groupon for $ 65 which included full highlights and a cut. She made a reservation and it was supposed to be smooth sailing from there.
She arrived for her appointment and during the session found that she would be charged an additional 50 dollars for her long hair. In regards to the «included highlights», ombré highlights for her hair would cost her another 100. She opted for highlights at the bottom which was a similarly unforewarned 50.
In the end, for a $ 65 Groupon, my girlfriend paid an additional $ 100 at the salon. I think the salon could give better disclosure of stricter measurements of long hair and prospective fees for highlights for such lengths before a purchase is made.

I had a simple cut and wash. My hair felt great for the next day as Moroccan oil was applied! I just really went in to get rid of my split ends, I didn’t check all my hair when I was there but the day after i noticed still had split ends! I was disappointed and perhaps I should have went back to get another re-​cut (I didn’t want the barber to be give me an angry haircut though!)

This place is real gem! I love hair salon and spa in this location. I first found out about the Red Room through a groupon with Vancouver Green Spa for Brazilian wax and I was surprised with quality of their service. Clean, cozy green room at the back of hair salon is my permanent place for waxing now. My fist Brazilian was with Mila, then I was with Olga both of them are professional and knowledgeable. Then I got discount card for haircut and I left salon with lovely layers (Lindsey was awesome!) and lots of tips how to take care my hair at home. I’ll definitely come back for spa and hair services!

Bought a Groupon for 35, so worth it. Very sweet guy Jacob did my hair (recommended!), very knowledgable and gave me loads of good easy tips to follow for awesome hair at home.
My ratty dried out hair is now light, soft, and manageable. Nice fringe and lovely layers.
I still need some ends cut so going shorter in a few weeks, appt booked with Jacob again. Just wasn’t ready for the huge change yet. He cut exactly the amount I asked for and nothing more.
No sales pressure but let me know what products I should get when I can. Thx hun! Xo
Lovely!

Overdue Review — Got a voucher for a massage deal @ The Red Room. The lady who helped me was very nice, however the massage was not Stellar. The pressure was not right and the techniques just were not very effective in addressing the issues. I did ended up feeling a bit better after the massage but usually I feel MUCH better after a long massage. Overall, just average.

I bought a Groupon for this salon, and was not overly impressed. I did end up leaving with a decent cut and colour, but my experience there was less than stellar.
My first attempt at going, they actually called and cancelled my appointment at 1pm the day of (my appointment was at 5pm), because the stylist was running behind. They were able to reschedule me for a week later, and it ended up working out, but it was not a great first impression.
When I did finally get in, I was told that toner was not included in my highlights with my Groupon, and that I would be charged an additional $ 40 for toner. Perhaps that was my fault for not reading all the finer details on the Groupon, but I’ve never had highlights done before without toner, so I just assumed it was included.
Fifteen minutes into my service, I was asked how I would be paying, because they wanted to do their cash out (again, I was in at 5pm, and they do not close until 7pm). At one point the stylist was telling the receptionist to get everything done because as soon as she was done, she wanted to get out of there. This simply did not feel very professional.
Again, I was satisfied with the final result; however, I did not leave feeling as though I had been treated as a proper customer. It felt as though I was an inconvenience to the staff, and that they simply wanted to rush through and get me out of there as quickly as possible. And in the end, I ended up paying almost full price for the service. I assume that they run Groupon’s to try and gain new customers, but after how I was treated, I would not return.

I highly recommend any one to not to step in this saloon! You will be regrading it for months!
Worst experience ever. Interestingly my comment on Unilocal has been deleted. I have a curly hair. The stylist was a guy who cut my hair in an horrible shape. It was 2 – 3 inches uneven for the bottom part. He did not had any clue of how to cut curly hair. After having a horrible experience, I called the manager of the saloon to explain what happened and send him the picture of my hair. The was very rude!!!

They are snobby and really inconvenient. Tried calling a bunch of times to make an appointment and they did not pick up throughout the day. They try to pressure you into buying their hair products and their stylists have such a disingenuous attitude towards their customers. Also, it is overrated and overpriced.

Oh boy. Not a good experience here. I bought a Groupon and as is the often the case with a Groupon, had to wait a week for my appointment. Fine.
Then the day arrived and I was eight minutes late for my appointment. When I arrived the woman at the front desk informed me they could no longer take my appointment because they were «closing». She lectured me extensively for not showing up early and told me several times that the «fine print» on the Groupon told me that I MUST arrive early. I never really caught why or how early, just that the fine print on the Groupon stated that I MUST show up early. If it was that critical, I would think the person on the phone should have reminded me 1. when I made the appointment; and 2. when she called to confirm it the day before.
I apologized and offered to reschedule and when she refused, I suggested she refund me (at this point I almost wanted a refund because she was so rude to me) and she insisted that she couldn’t do either of those things. Again, no explanation, just that she «wasn’t allowed» to do that. In particular I couldn’t understand why if I threw their schedule off so much by being 8 minutes late that rescheduling would be such a problem — after all, it is a bigger inconvenience to me for having to come back yet they still get my business, but I digress…
Next she conferred with a colleague and then said with a huge sigh «Oh I’ll just do your hair. You don’t have thick curly hair so it won’t take as long, otherwise there’d be no way» and proceeded to switch to being over-​the-​top fake nice to me now that she was forced to do my hair. I hesitated given what happened but she continued to act like she was doing me a huge favour and said «It’s fine» etc. etc. Obviously I was very nervous what she was going to do to my hair at this point, given that I’d obviously pissed her off and she was clearly in a huge rush.
Anyway, end result was a perfectly acceptable (if incredibly rushed!) haircut (my judgment is maybe still biased because I’m still annoyed), but the experience left a very sour taste in my mouth.
I will not return and would not recommend this place if this is how they treat clients.

This place was so great I almost want to keep it a secret. I bought a Groupon and took a chance and was very impressed. I have thick curly hair and my girl gave me awesome colour and great shape.
She was very nice, gave me tea, chatted a bit and I felt very at ease. She also recommended a nice product for my hair. I will go back and pay full price gladly! And be sure to leave a nice tip :)

I decided to check out The Red Room since they had a coupon and it was close to the office.
Christy helped me with some hair removal and she did a fantastic job. She took her time and didn’t try to remove such a large area at once. It was quick and relatively painless compared to other places I’ve been to. I’ll be coming back.