I had to get a couple stuff for my school and for my fiancées office. There was a young brown girl that helped me out the whole time helping me find the list of things I needed. Without her I would have been walking around the aisles for hours trieing to find the things I was looking for . They don’t have all the supplies that the other staples locations have. So make sure to call In before going there
Shila B.
Place rating: 2 Vancouver, Canada
This place isn’t Bad, however, it isn’t as awesome as it used to be. For years I was getting some of my zines printed at Staples ’cause they would give you a cost break on photo copying in massive bulk, especially if you do it yourself, however, that has changed. I used to get my ticket stubs laminated here until the thermal lamination fucked up my tickets a few times without apology. They do awesome color copies, however, for the grade you get vs. cost = not worth it anymore. I’m not sure what has happened over the years in terms of services, however, they used to be THE place for your business and personal needs. They used to have copy experts but now they have minimum wage workers who most times don’t know what they’re doing. They’ve screwed up my ticket lamination on more than one occasions at this location.
Maling S.
Place rating: 1 Vancouver, Canada
Horrible. I was happy that my labels I needed was on sale as marked on the shelf! Score! I went to pay and realized I was charged full price of extra $ 10. Manager said its closing time in 20 mins and they put all the sale price up already that starts tomorrow. Wouldn’t adjust my purchase at all. So misleading. Never ever go to this location unless you want to be misguided.
Kenneth N.
Place rating: 4 Vancouver, Canada
If everyone can be as hardworking & attention to detail as Cathy, we’ll be in a happier business world ;) She’s fast, quick, tell you approximately when your job will be done; us business ppl can’t be left hanging or waiting. Yes, it’s in a really busy DT area under the Hyatt hotel.
Allan-ester D.
Place rating: 4 Vancouver, Canada
Had great service at this Staples
Edward L.
Place rating: 3 Vancouver, Canada
Came here for some photocopies. Looks like they’ve updated the machines now. Instead of the old-style prepaid copy cards or whatnot, now they can deduct the amount straight off your credit card. You don’t have to line up for the counter anymore. Quick and painess. My only complaint was that one of the machines was totally busted(machine was on but the display was blank), and the staff were too busy to look at it. No, it was not the display contrast. That was the 1st thing I checked. Parking here sucks, so be sure to walk. Or you can get killed by the Royal Centre parkade rates.
Gina I.
Place rating: 4 Vancouver, Canada
This review is for the Copy & Print centre, not that it matters? One word: Calendar. Another word: Gift. And another: 4 days. I ordered a calendar here last year for my boyfriends parents and it took 1.5 weeks(totally fine considering it’s the christmas rush!) This year I ordered it a little earlier and the turnaround time was 4 days. Sweet! For a basic calendar, it was $ 12.something after taxes. I’m ordering another one for myself. Best gift you can buy for people — for people like me on a very small budget and also who hates buying gifts that people will never use!
Catherine W.
Place rating: 3 New Westminster, Canada
I have been to this location a few times and have never had an issue finding what I need. They always seem to have stock. The only down side is the entrance from Burrard is a little dark and dingy.
BB H.
Place rating: 5 Burnaby, Canada
First of all the address is confusing. It says West Georgia but it’s really off Burrard. I guess technically Royal Centre Mall’s address is thus but try finding an entrance to the mall directly facing West Georgia St. Anyway, great Staples especially Hiromi at Copy Centre and Cody at Computers. Ask for them as they are super helpful.
Allen W.
Place rating: 3 Campbell, CA
A small Staples, but centrally located downtown and right off the Burrard Skytrain station. You’ll find your basic copying services as well as a good selection of office supplies and equipment. I’ve ran there several times for printer ink cartridges, index cards, report covers, and printer paper. Prices are moderately reasonable with better prices for the Staples branded goods. Staff have been helpful in locating hard to find items.
Sachi M.
Place rating: 2 Yokohama, Japan
I ordered Business Letterhead & Envelopes at the Copy & Print Centre inside this Staples. I was not able to do it online, but I was told to come in-store and use the computer there. I wasn’t sure what that meant, but it turns out that they have a special video-chat computer that connects you to Staples’ desktop publishing person off-site. The experience using the video chat system was a bit disorienting, but I was very happy with the person who helped me. She knew what she was doing and was able to understand all the adjustments I wanted made. The problem I had with this service is that I could not find any information prior to coming in to the store. I wanted to know what format to prepare my layouts in and what media would be accepted. I brought .doc and .docx and .pdf files on USB, which worked. I found out later that I should have brought a Vector version of our logo separately if I wanted it exactly the way it is. They can’t «print» what you made directly but import it into a different format(for a professional printing program, I assume), and it interpreted the edges of my logo a bit differently. As I am not able to do anything except stand in front of the screen and ask for changes, I felt helpless. Again, the person inside the video was great and was able to fix the logo similar to what it «should» look like. I hope my boss doesn’t notice the small differences in our logo. Please have specs available somewhere! I will receive my letterhead in 7 to 14 business days, and maybe it will exceed my expectations. However, this whole experience was frustrating enough for me to downgrade this to 2 stars. Epilogue: I received the Letterhead & Envelopes on the 13th business day. The paper and colour were as the sample swatches they had in-store. My boss seems to not have noticed the logo.
Marc D.
Place rating: 3 Vancouver, Canada
* Some say size matters — but small is sometimes just fine! * When I was in elementary school I loved having that little mini stapler in my «kit» for school. It worked almost as well as its big brother that sat on the desk at home, but was quick and convenient. This spot is a mini-Staples. It has most of the things its big brother box store in the suburbs would have, but is quick and convenient being located in the heart of downtown. My telephone headset broke and I needed a replacement quick. Mini-Staples to the rescue! I was in and out in 3 minutes — a satisfied customer and back gabbing on the phone hands free! I wonder why they still have the typical Staples«Big Red Button» at this location though. It should be a tiny little mini red button instead!