Pacific Auto Trim and Glass

It was the most horrible experience ever. I am a car guy and I know good from bad. I took my Mercedes 280SL (1972) in for a soft top replacement and a new windshield and to touch up the dash trim. This is what happen
Windshield
Nothing happens for 2 weeks. The car just sat there. First windshield they say was cracked from dealer. I air lift a new one in. They manage to bust that and I have to wait for a new one. Also they scratched the hell out of the new chrome trim I ordered. Finally I took it to vision glass and it was done in 30 mins.
Soft top
They are suppose to be the expert but the new top when I pic up car has gaps and ill fitting. When I ask them, they just shrugged their shoulders
Trim
In summary, I have about 10 spots which need repair but they only did 2. Again, on questioning… no answer. They promise to refit a wood trim and keep telling me «it will be done». At the end of 6 weeks, «sorry, we can’t do it» (even though I have supplied all instructions and hardware)
All in all, my car was there for 6 weeks. Most of the times gathering dust. When I pick up car, the radio was not working. Questioning? «I don’t know» is the answer. Also there was a short with the entrance lights in the car (note: they are suppose to be experts here) and they weren’t going to tell me until I confront them. So they spend 60 Mins trying to fix it.
In the end I have to take car back to Mercedes dealer to have everything fix
They are a chop shop. Te reason they get referrals is because of the old owner Lou who sold already.
STAY AWAY!!!

My Mazda Miata soft top had been vandalized (slashed open) while parked in a parking lot downtown. Went to ICBC and they did the claim and recommended this shop. I had heard about this shop before when I worked at Porsche Center Vancouver and also from friends who work at auto shops that send their business to Pacific Auto Trim.
Pros:
+ car was fixed within 1 day (9am drop off; 4:30pm phone call ready to pick up)
+ friendly staff and receptionist
+ shop clean and tidy
+ vacuumed carpets/​mats
Cons:
— had to call shop and ask if my replacement top had arrived yet or not (they said around 10 business days they would call me and it had been around 15) they said it had arrived but did not call me due to the shop being too busy (assuming if I did not call them to ask, I would still be waiting to get my car repaired…)
— damaged my roll bar during installation, small chips off paint and sticker on bar (I had noticed after 1 week when I put the top down for the first time)
— top does not sit flush by the center of the windshield (does not leak, more of an aesthetics thing)
— some sort of chemical left on the windshield that did not come off with regular window cleaner and microfiber (had to use some 0000 steel wool to get it off)
— left bits of metal by driver side carpet between seat and door sill (missed during vacuum)
Good shop to go to. Would still recommend but not fully happy with fitment and treatment to the interior of my car.

Used these guys many times… First class work by the best in the business. Always super happy!!!

this is the place to go if you need anything to do with car soft tops, interior upgrades or repairs. this place can replace your convertable top or redo your leather seats. Lou and his staff are very helpful and one look inside and you you wont hesitate to bring your vehical here