Icy Cool Automotive Parts & Services

I had an awful experience at this shop, I do not recommend anyone to get there car fixed here, the owner is dishonest and will misdiagnose your vehicle, i had to take it twice to him for an easy repair but ended up spending almost $ 3000 if he had it he would of milked me for another $ 2000 easy. The shop has kids working in there and he is the only mechanic but not good and not honest either but it could be that he does not know what he is doing. He will start changing parts without fixing the real problem and he covers himself by looking on the internet .If your car overheats he will tell you that you need a new engine, born in a family of mechanics we noticed all the signs of a mechanic that will have you going back and back and spending money that is not necessary. I had to take the car to another repair shop and he said that one of the parts was missing a o ring and gasket i actually have the part, i had to pay another mechanic for this shops screw ups, oh if your a women watch out, the other mechanic i took the car to said he would of fixed it for half of what this shop charged, oh he does not give you a quote on the work needed he just starts changing this and that and tells you later that is not being upfront with people, JUST BEWARE OF THIS SHOP, this shop is not part of the BBB, if take your car there because it overheated you are doomed, by the end of it he will insist you need to change the engine, not true, he will make you bring it back so he can make more money off of you… worst experience ever

Great customer service, reasonably priced and very informative. my boyfriend’s car’s ac wasn’t working and we took it to some other auromotive repair place and they told us it was some other problem and they need to order parts and gonna take a long time and they can’t be sure if it will be fixed bla bla bla. fast forward to couple days ago someone recommended icy cool, we show up and they were able to tell us the exact problem and fix it in one day, with a smile. they are simply great at what they do!

I took my car to Icy-​Cool because I was having issues with the air conditioning in my 96 BMW 328is. Reza diagnosed and fixed the issues quickly and at a fair price. He called me before starting the major repairs and texted me pictures of the faulty parts. His quote was accurate and the labor and parts costs were reasonable. The conditioning functioned perfectly after the repairs and I left very satisfied. I would recommend Icy-​Cool.

I was recommended this place by a friend who was very aware of my back up situation with a tail light. I wanted to get some quotes just in case plan A fell through before December 12^th and wanted to have my ducks in a row. I went to ICY Cool to get a generalized quote of what it would cost to get the left tail light only fixed and a crack in the bumper. Sadly they weren’t able to help me, however, they did give me some recommendations for places to check out in case the other stores that I had in mind fell through.

Since moving to Vancouver my car has become very wet and foggy on the inside — My car was leaking, but from where?
Icy Cool was recommended to me and as soon as I walked in a nice gentleman met me at the door. He kindly came over to my car to quickly inspect it and thoughtfully listened to my problem. Icy Cool only takes a few vehicles each week as they have a four stall garage, but they considerately worked to fit me into their schedule. I ended up having to cancel my appointment as my dad came into town and fixed my car, but I was so impressed by how informative they were and will gladly go back the next time I have a problem!