Home Effects Furniture & Mattresses

An absolutely amazing pitch when we went in to buy a couch. Literally the smoothest sales pitch I’ve had in as long as I can remember for any product I can remember. The delivery person was the only one in the store and he was so friendly and easy going. I honestly thought he was the salesperson but turns out he’s just the delivery guy! Then the actual owner helped us. He showed us the various options and told us what we could do and gave us the pricing. It was the same pricing as at another major competitor and we felt the customer service and friendliness was better.
Why not a 5 star review then? The fact that it was purely a sales pitch with zero customer service after.
We were told our sofa set would arrive before Christmas. The owner said that it wouldn’t be a problem. A week before Christmas we called and was told our couch would be delivered with no problem and was just leaving the factory. Yeah… that didn’t happen and we received no follow up. In January, I called to ask wtf happened and was told that our couch was ready and they were waiting for me to call to schedule delivery. Are you kidding me??? I have to call to ask when a couch is ready and to magically choose a date to know it’s ready and call? I’m supposed to chase the store to find out? I decided to play chicken and wait for a call for delivery information. Guess when I gave up on the call? MARCH. I kid you not. I waited until March to see if they’d call. The owner told me that the fabric for my couch was unavailable and that they had JUST told him that it’s finally available for pickup — what a coincidence! So we scheduled the delivery.
When they delivered, on the plastic wrap of the couch, it said that the couch was manufactured December 2015. So… they simply decided not to deliver before Christmas. They simply decided not to follow up in January. They decided not to call me for months (I admit I didn’t call either) and then when I finally do call in March, he lied and said my couch was JUST manufactured from the factory when it was actually ready for delivery BEFORE Christmas.
I LOVE my custom made couch. I would have loved if the customer service and communication was as amazing as the sales pitch. Great product that I’d buy again in a heartbeat, but just not from them. I felt like they only cared about payment, and then they dropped the ball immediately after that. They have never once called me. I was the one who had to keep calling them to ask about the status of my couch.

Great Furniture store. There are a lot of options for customizing your perfect sofa. Owner and staff are very friendly and provide great service. I will definitely recommend!

I was there to browse and get some interior decorating inspiration, therefore, I cannot comment too much on the customer service side of it. I appreciated the basic cuts and colors of the furniture which depending on how your accessories the rest of the room can either look timeless and or outdated. Either way, you have a clean pallet of neutrals with interchangeable personality to start from. Prices were hit and miss with me.

HI everyone, this is Lindy P.
I have GREAT NEWS, a completely new custom sofa from Home Effects. I had been dealing with an employee (no longer there). When Kamal, the owner was made aware of my problem he emailed me and we got together to discuss the problem. He as adamant that Home Effect would be responsible and make a new custom sofa. He was very generous with his time and we found the perfect colour and style. He also called and went to the factory to check on the stitching etc. I am now the proud owner of a lovely sofa which is the jewel of my living room. Thank you Home Effects for stepping up even after all this time.
I realize that this does not happen often enough but when it does it should be put out for others to see. That is what I am doing and I hope Unilocal assists me by making sure it is printed.

This is my ‘go to’ place for great furniture deals. I love going in there and speaking with the owner or his brother. They are both very personable and always happy to work with you on selection and price. I bought a fantastic sofabed from them a few years ago for which I got to select the fabric of my choice and the unique size was perfect…68″ with a double bed –. You can’t find this anywhere else and it is the perfect size for those small spaces. Everywhere else I could only get a single bed in that size otherwise I had to go up quite a bit in size. The price was right and delivery was on time. I always know that if I have any problem, I just need to talk to them and they will try and solve it to my satisfaction.
I just went in recently to buy another couch and I got another fantastic deal from Kamel, the choice of fabric (leather) and he even threw in a couple of really nice cushions that retail at $ 45. I love this place and enjoy my experience every time I go in there just to browse or as I usually end up… to buy!
For good constructed furniture that you can ‘have your way’, Home Effects is the place to go to.

This is a much belated review of this store from last summer. I had done a huge amount of searching for the right sofa and ended up here for the savings and custom options available. Did I save money? Yes. But would I recommend this store? No!
This is a classic case of when saving money doesn’t make up for the terrible customer service and bad experience I had. Like the other reviewer mentioned, there was mix up with delivery for my two items (sofa & table/​chairs) and I had to keep calling to find out what was going on with the delivery. The sofa didn’t come with the legs attached although they said it was fully assembled. When I called about it, the delivery guy yelled at me on the phone! He tried to convince me I said it was ok for him to not attach the legs. That makes no sense at all since I have no tools, so why would I turn him down? Of course, when I said that he exploded and yelled at me for calling him a liar. What an unpleasant and uncomfortable phone call! I asked the delivery guy to have the owner call me, but I didn’t receive a call back.
The final nail in the coffin was that the table arrived with a gash on the side which I didn’t catch til later. It’s my own fault for not inspecting carefully, but it really made for an even worse experience. I didn’t bother calling the store again because I just didn’t want to deal with them anymore.
I’d recommend going elsewhere for furniture purchases!

When it comes to savings I’m all about the no frills storefronts and when it comes to the beach I’m all about kits.
So while walking 4^th on our way for an afternoon at the beach this place jumped out an me; more specifically the SALE signs did. The outside isn’t much to look at in fact under any other circumstances I wouldn’t have given it another look.
The place was definitely no frills but there was a great selection. The thing that really sold us was the customization. Pick the size, the fabric, the legs, how many pillows and so on and so forth. No one wants a cookie cutter home so this was a great refresher from any IKEA shopping trip.
The owner was extremely helpful and friendly and was able to get us our sofa produced and delivered within 2 weeks.
The only issues I had were his staff had no idea what was going on when I called, I was told they would call me back to confirm delivery and they never did and after confirming a time to pick up some special order legs they were no where to be found; unfortunately these happen to be a few of my pet peeves.
Now granted I got a great deal on my Sofa, had it delivered (after a few phone calls) and got the legs (after he pulled them off the floor model) all at about a $ 500 savings.
Im gonna say it was worth it. Deal with the owner and expect a few hick-​ups but know that theres some doe in it for you.