Comor – Go Play Outside

Not as knowledgeable as they promote themselves to be. Very friendly with fair prices, however they sold me a ski boot that was too narrow for my foot. (The boot came in a low volume and regular volume version; I ended up with the low volume, when the regular would have been the right choice.)
As a result, my feet fall asleep and freeze within 45 mins in the boot and I have no desire to ski.
I would shop there for accessories, but would not buy another pair of ski boots from them.

Highly recommend them for ski boits. Devon did my fitting: excellent service (surpassed my expectations completely) and brilliant end result (despite me whining my boot is too small it’s great!).

Can’t tell you what the service is like here because I didn’t get any. Didn’t even get a hello when I walked in… (that’s a no no in retail) and store wasn’t busy. Was confused about a product so I went to the other stores across the street just to take a look and I was asked how I was doing by a few staff members. Chatted with a rep about a product and decided to buy from them. Talk to your customers Comor, I could have given you my money.

Great service. People are very knowledgable and passionate about their sports.
I bought a pair of ski boots there and wasn’t happy with the fit after trying them on the hill a couple of time and they happily exchanged them for a pair that worked better for me.

These guys are great! Especially Dennis and Pavel B. Not Bure but just as solid. Thanks for making my stolen bike hurt just bit less by hooking up the same bike at a great price! Lifetime customer.

Shopping at Comor was a great experience. I went in not so sure I was going to purchase skis but the deal on the product plus the extra percent off I got for a few other things was totally worth it. I spent a lot, but walked away very happy! My skis were ready for me in less than a week because I told them I was going on vacation, and communication between them and myself was excellent.
I will be going back to Comor when I want to buy my bike this summer!

I came here the afternoon on Boxing Day hoping to find discounted boarding gear. I didn’t really expect much attention from the staff since this is one or the busiest days of the year, but I was wrong! Andrew was super helpful in answering my questions and finding the items that were right for me and in my price range (I didn’t have to say much — he somehow read my mind). He and his colleague also went back and forth finding the right size and colour of boot for me (because colour totally matters!). They were multitasking btwn me and other customers, but I never felt like I had to wait long or felt neglected in any way. Andrew also showed how knowledgeable he was of the sport and how the gear should fit, with comfort in mind. I really enjoyed my experience and will be coming back :)

Loaded up on ski equipment for myself and my son. Staff were very knowledgeable and extremely helpful. Great buying experience, will definitely go back.

Bought my first bike from this store just the past weekend, the guy who helped me, Blair, was really helpful in introducing me to the bikes and letting me try them out pressure-​free. They even threw in a kickstand for free. Although there were some price discrepancies between the website and the store tag, technical glitch or not, they quickly matched the price without hesitation, which left me very satisfied. Apart from great selection, the store has great customer service, values and ethics, and I think they should be recognized! Thanks Blair!

Went to upgrade the skis and boots for the kids that we had bought here two years ago. They could not find the record of our sale for the skis (only one pair of boot was in their system) and claimed that they did not sell any of these skis for 4 years.
The young associate who helped us was very pleasant and helpful, the manager and the more senior stuff plain rude.
We went to Snow covers bought what we needed, much much better experience, professional staff.

My husband and I bought skis in December. The sales rep helped us pick the right skis for our abilities that we both love. My husband also bought boots, and the rep talked him into getting a much smaller size than he thought he should get because smaller boots prevent twisting ankles and give better performance in the long run. They promised if the boots were uncomfortable they could stretch or mold them. When he skied with them, they hurt and almost cut off circulation, but the staff quickly stretched the boots as promised even though we went on an extremely busy day. Overall great service and good selection.

We went here to buy ourselves our very first ski boots. It was crazy busy following the Black Friday, but we were still given good service and the boots turned out to be perfect (just test drove them yesterday on Cypress Mountain).
I will buy my next ski equipment here as well.

I had an excellent experience buying my Cruiser bike from Blair at Comor yesterday. He was knowledgeable, friendly and super helpful. We spent a lot of time comparing the different models, and there was absolutely no pressure. The bike was also priced $ 20 cheaper than other stores I had looked at! If you are looking for a great bike and want excellent customer service, see Blair!

I’ve been in a sporty phase lately, and decided to take up skiing after a 10 year hiatus from the slopes. Having ordered my skis online, I was looking for boots and really clueless about what I needed. After visiting all of the ski shops on 4^th, I ended up back at Comor for my purchase. They had the best value for your buck, the most knowledgable sales people, and the biggest selection of boots for ladies with petite feet like me. Never pushy, Matt helped me out and was genuinely concerned with finding me a comfortable fit in my price range (and put up with my insistence that my boots must match my outfit!). If you’re on the market for ski gear go to Comor and talk to Matt — customer service at its best!

Comor is right next to Pacific Boarder. I found their service was pretty equal in knowledge, friendliness, and efficiency. They had a pretty decent selection of gear.
Overall, Comor is a great place to start your winter season.
PS: Make sure to shop around in that area because there’s a good 4 – 5 other snowboard shops all in that intersection.

Comor is my go-​to ski shop in vancouver. They have really quick turn-​around time, friendly staff and a great product selection. Their forte is freeride skis, but they seem to have a decent selection of ‘all-​mountain’ and beginner skis.
my only beef is that i think their clothing section could use a major update. there are a bunch of crummy expensive salomon jackets and a few nice TNF outerwear pieces, but i don’t think their selection of skis matches the clothing they sell.
their service department is out of this world. they must have spent a few hours fixing up an old pair of gotamas of mine that had some water damage at the heel mounting point… mounting, remounting, heli-​coils and a tune. they managed to get an extra season out of them, and only charged me $ 40 for about 2 hrs of work. way to go comor.

On my way to the Granville market I stopped in here because they were advertising deep discounts on all «Vancouver 2010» merch. I don’t normally go for that thing but I had presents to buy for people back home, so I went in.
Well, I scored big time! Cuddly, stuffed versions of the cute Vancouver Olympic mascots were being sold at half off. I bought a whole herd of them to take home, and attracted by the prices I bought a «Vanc. 2010» ski cap for myself and a pair of DaKine gloves at 30% off.
I walked out of the store wondering if I’d been had – I used to work in retail, so I’m always wary about too-​good-​to-​be-​true price cuts – but a quick look at the prices for the same exact items at the Granville market and at The Bay over in downtown told me I’d made the right choice.
I should add that the staff seemed really helpful and knowledgeable. I saw some customers who were buying sports gear being asked really in-​depth questions about what they were going to use their gear for and being given helpful suggestions in return. While I didn’t require such service, it was good to see others getting it.

Of the many outdoor snow/​surf/​skate shops in this block of West Fourth, I think this store has the best selection of ski equipment. Skiers should keep it in mind if they’re looking to get some new gear. The shop is a fair size and offers clothing, shoes and accessories as well as sporting equipment.
However, we found the staff here to be a bit overwhelmed. Whereas neighbouring competitors had ample staff who were welcoming and eager to help, this shop seemed to be either short staffed or staffed with less friendly sales people. It was the only shop in the block where we weren’t offered any help, even though my friend wanted to try on a pair of snowboard boots. We decided not to waste time and headed across the street to greener pastures.
Perhaps I was wrong to assume that their motto «Go Play Outside» was intended for *after* you had purchased some of their goods. We got the ‘take a hike’ message while browsing.

The staff here all know their stuff and with their sales make this place a popular destination.
Especially if you’re on your way up to any of the mountains and /​or are slightly disappointed with the service across the street at Sport Mart.
Whether it’s new snowboard or ski gear, this is the place that typically comes to mind to get it from.