Bains Tax & Accounting Service

Went here because of proximity to my house and hoping it will be convenient. (Oh oh, foreshadowing here).
I was wrong. Dropped off my docs in the morning and was advised they can work on it later in the day & got a quote of around $ 70. Fair enough due to the complexity of my tax papers.
Got a call around 2 pm from them asking questions as they work on filing my taxes, didn’t mind it. 5 pm rolls around and I asked them if they are done. I was told I can pick it up 2 days passed tax deadline as this office has other priorities. Priorities with clients who has been with them for many years. WTF? Is this how you treat new customers? I told them it’s unacceptable and took my papers back. What a load of BS. Why agreed to work on it if you got no time? Thanks for wasting my time. Ended up bringing it elsewhere.
Please, save your time and energy. Go elsewhere!

Solid 3.5 stars, as long as nothing intricate. Moved over from their old East 56^th corner location several years ago.
Owner is nice and very fair, will Honour rates for seniors from even 10 years ago, $ 50 for basic.
Free parking in front.