Timothy’s World Coffee

This is a lovely, modern store layout for Timothy’s. Its long narrow interior lends itself to a cozy atmosphere which has been achieved by the décor.
The staff is super friendly! I find that coffee shops can be snobby or friendly. It does not matter the company size, snobbery is a trait that affects both types of company size.
The wi –fi was not working in that location. This is the 2^nd Timothy’s location where the wi-​fi is simply not connecting! I wish they would unplug — plug back the modem… I once mentioned at Le Pain Quotidien (
) that their wi-​fi was not working and the girl went immediately to it to unplug-​plug to reset it! Anyways, that was London. Now back to Toronto.
I ordered the coconut crème frappé. This was my 2^nd time ordering it and I am done with that summer beverage. It’s just ice with a bit of coconut syrup. Ugh. I am sticking to my regular cheap Irish Cream coffee!
I am docking 1 star, leaving it at 2 star, because of the poor wi-​fi connection.

Seriously, if I had more of a reason to go to the Starbucks close by where I live or work, I definitely have more of a reason now.
I walked into this Timothy’s location which I do not ordinarily go to, felt like something refreshing and lemonade-​y but was swayed by the menu that Timothy’s had and spied the smoothies menu.
I asked the coffee associate whether the smoothies had any milk and she said no, they didn’t have any milk in them. I said ok I wanna order a Green Tea smoothie and she turns around to the back counter to make it and brings over a plastic cup half filled with ice and milk and was going to finish making it in front of me.
And I said uhhh I thought you said smoothies don’t have milk in it and she said «smoothies don’t have milk in it but GREEN TEA SMOOTHIES have milk in them». And then I was like uhhhh ok, but I need lactose free milk can you make one with that and she looked pissed and said «you didn’t tell me you needed lactose free milk now I have to pour it down the sink and make you another one»
Then she said, lactose free milk is an extra charge and I was like whatever O_​o what rotten customer service from that lady at that location. She was either in a pissy mood or she seriously is not a people person and shouldn’t be doing that job. I’m gonna skip by that location in the future since customer service like that doesn’t make anyone want to go back there. :(