Tim Horton’s

On more than one occasion we’ve gone in, saw they had no or next to no doughnuts and walked out. And on more than one occasion when they did have some doughnuts, the chocolate or maple icing was breaking up and sliding off the doughnut. Last night during Nuit Blanche, the place was packed and there were no doughnuts or muffins or cookies or bagels. This place is supposed to be open 24 hours so how can they not keep the shelves stocked with at least a few baked goods? Other things we’ve noticed: despite being set up for it, they don’t actually recycle paper or plastic and the place needs a wipe down or sweep up more often than not.

Some locations are better than others in terms of service. So far, this location is exceptional, the cashier/​server spoke and understood English quite well and was efficient. Caveat — I’ve only been here 2 times and this is a new location.
The only downside for me at this location was the number of WiFi cyber squatters at lunch. Couldn’t find a seat to eat lunch inside, so was forced to sit outside, and it was chilly!
Mgmt needs to do a better job managing people buying a small drink to surf.
One such fella, was there the entire 30+ minutes I was, and had been there when I arrived.
He was still there the I left. Using it as an office!
Hence only 3.