The Carousel Café

This place is so bad that if it was in the city it would have been gone a long time ago.
Service is slow. Took over five minutes to get anyone to come to the table. Ordered a soup (something that they don’t have to cook), they took the order and then in 30 … THIRTY! minutes they came back saying they don’t have the soup. Thanks so much.

Food was terrible! I ordered steak sandwich and all I got was a couple of thinly sliced roast beef like substance that was dry around the edges and hard as a show sole. The fries were oozing oil as if they were refried 2 or 3 times.
The chicken sandwich came cut in half and one half did not have any chicken in it. The piece in the other half didn’t make up for it as it was a little larger than a match box.
The nice view from the patio did not make up for the quality of the food which was subpar.

This past week my wife and I, niece and nephew decided to go to Centreville for a fun day out. Hungry we decided to have a quick lunch here before getting our fun on.
This place has typical quick food, burgers, sandwiches, chicken tenders and the like. The food is satisfying but not exceptional. It’s perfect for a sit down lunch with friends or family. The décor could be upgraded, for such a nice spot I’m shocked it’s not fancier. This could be because they are trying to appeal to that «quick lunch» with the family feel, which they do pull off nicely. So overall not a terrible place, nice views outside, with decent food and friendly staff. The place just seems a little dated, but I don’t think you’d be disappointed in dining here.

Two stars is about on par for this place. Like most of the place I encountered in Toronto service here was slow. Also it was a bit expensive $ 100 for 2 adults and a kids meal including a pitcher of beer. The burger was solid as was the French fry option but not $ 18 for a sandwich. The poutine was okay and had an interesting twist of meatloaf on it which other menu items had as well. All and all a tourist trap with mediocre food, slow service and prices that are too high. At least you have a good view.

Bad service comes included in every meal.
Staff are bored out of their mind and have no interest in their job.

Just do yourself a favor and do not eat here! We were really hungry but could not finish the awful greasy burger or turkey sandwich that came with chicken because they didn’t have turkey today! While we had to listen to annoying loud music when having lunch! The quality and taste is reminiscent of shabby gas station diners of 80s!

Location is delightful, service was good, and the kids’ meal was reasonably priced. The food was better than I expected — not gourmet, but better than snack bar basics!
On the downside, the adult entrees were expensive, and the décor inside wasn’t much to look at. But why would anyone want to sit inside?
I’ll definitely be back — our lunch at the Carousel was a lovely part of a great day.

My family and I had the worst experience in this restaurant. We came here on a Thursday afternoon. It was absolutely not busy. We requested to be seated outside and it took about 15 minutes to be seated although there were seats ready outside. It was a hot summer day but our table was soaked. They couldn’t bother to bus the table. We ordered mostly pitchers of beer seeing as it’s mid-​afternoon we were just looking for refreshing beer and snacks. The server just took away our empty cups and handed the bill right away. We still wanted more beer. The server never asked if we wanted more beer. She just handed the bill and asked if we needed change. NOBODY IN THE GROUP ASKED FOR THE BILL.
Also, the restaurant was disgusting. Nobody cleans the washrooms. Toronto Islands is a beautiful tourist attraction; however, you don’t get a real Canadian experience with this restaurant. As a Canadian, I take pride in the fact that we are courteous and civilized. This restaurant is filled with ill-​mannered and incompetent staff. I discourage anybody from coming here. It’s absolutely not worth it. I would not eat here again even if it becomes the only restaurant in the Island.
Visited on: Thursday, June 28^th 2015 @ 4:18 — served by Server #7.

Avoid this place if you can. The service was very slow. Our waitress seemed disinterested in how we were. They brought my beer, and then a minute later another waitress brought me another beer — OOPS! I only ordered one!
The food wasn’t memorable. The french fries were oven baked and under done. Do they not have a deep fryer? If you are serving pub food (which is what this place does), you NEED deep fryers. My fries reminded me of something I might make in my toaster oven out of desperation on a Saturday night.
A hot dog meal (dog, fries, a sad, small pile of coleslaw) costs $ 9. The kids meal is $ 10, and includes choice of entrée (my kids had pizza), a beverage, and ice cream.
The only reason I would ever stop in again is if I needed a quick beer at the bar.

Do yourself a favour and never step foot in this place.
My boyfriend and I were looking for a place to grab a quick cup of tea on the island because it was late in the afternoon and the temperature was dropping.
We were immediately seated at an extremely dirty table that did not look like it had been cleaned in a few days. We then proceeded to wait a good 15 minutes for service even though there were only two tables out on the patio and one table indoors (ours).
We also both got up to go to the bathroom (also disgusting) at various times during our wait and walked right by the servers booth, where the servers were congregating to gossip– it’s not like we did not make ourselves invisible.
We eventually called over the «host» who feigned surprise that we had not been served and called over our waitress.
Our waitress approached the table and said – without a smile or a greeting– «What are you having.»
We asked for two cups of tea and she then said that we could actually help ourselves at the self-​serve coffee/​tea table near the entrance. After we made our tea, we waited another 10 minutes for the waitress to print the bill.
I basically made a Unilocal account to write this review so nobody else has to go through this weird «dining» experience. It seems as if the place is run by a group of teenagers who really don’t care about the impression they leave on their customers.

Some of the slowest, most disinterested service I have ever encountered. Nothing improved after I complained, either. The host in particular needs a serious change in attitude.
Food is overpriced and of poor quality. My pasta tasted as if was subjected to a literal bucketful of pepper. I didn’t realise it was possible to screw up spaghetti bolognese that badly.
Washrooms are disgusting.
Never again.

Over priced!!! The chicken wings were all broken and tasted like they came straight from a long summer in the deep freeze. Drink beer and don’t eat anything if you value your insides.

Undercooked burger
Service was ok
Prices were a $$$ not a $$ as Unilocal suggests.
I’d go here (location/​service) for a beer again not to dine.

Every time you deal with a business or people in service industry who have 100% job security, dont expect a good service., This place is a good example, I do not know who oversee their operation and business practice but for all reason, they are the worst for serving their customers.
just past week, in a weekday, my wife and I stopped at the place which is located in one of gorgeous spot on the island, waited 15 minutes to be seated — while there were no line– and took another 20 minuted to place an order and waited and waited for the food to come. Meanwhile you see waiters and waitresses walking around and a lady (sounds like she was a manager) shouting at them but no actual food delivery happens.
finally we gave up and left the place, wasting one hour a very nice sunny day ther.
Avoid this place, bring your food to the park, and wait may be some one care to change this place.

Every now and then you encounter someone in the service industry who actually loves making their customers smile.
We lucked out when cold weather put a damper on an otherwise fun early morning trip to Toronto Island. We came upon the place an hour and a half before opening time.
The staff took pity on us and were amazing. Kitchen hadn’t opened yet but they took us in anyway. Coffee for the adults, hot chocolate for the kids and crayons and colouring all round. Great attitudes, warm table and the coffee was pretty good too!
Service at this place is way up this season. We’ll be back for sure.

Some key points for I don’t feel this place warrants a long review.
— Over priced
— Sat us outside without asking preference.
— Extremely outdated. Pepto-​pink walls.
— Freezer fresh taste to the fries.
— Washrooms were disgusting.
Didn’t want to waste money on low quality food. Got yam fries and water. About right quality for the only thing open during non-​peak months.

Food was good and the service too. A bit pricey, but what else can you expect from a seasonal business. I would eat here again.

I’ve been to this place twice now, and each time it’s left me dissapointed.
The service is slow, even when it’s empty.
The food is crap.
The drinks are meh.
Last time we were here, we just wanted to have a few drinks before biking around… mostly because we didnt want to look too shady drinking from a bottle. in an lcbo bag… but thats besides the point.
The bar rail shots were like 7 dollars.
They had a list of flavoured daquiris and margaritas. They were 95% ice with a bit of syrup and a touch of alc.
I’ll probably come here again based solely on the fact that its one of the only few places on Centre Island.

We were looking for a quick place to eat. The kids were hungry after playing at the beach and biking around. We came here and chose to sit outside.
The food here was just so so, typical sandwich/​burger kind of place. The only food that stood out was my son’s mac-​n-​cheese. It’s baked, not the typical Kraft’s packaged looking mac-​n-​cheese. I guess my son liked it ok. My grilled chicken club sandwich was ok. Fries were salty and plenty. My husband and I ordered some iced tea, which came in a glass with foam on top, and looking kind of red-​ish. It turned out the iced tea was sweetened, way too sweet.
The best part of the whole thing had nothing to do with the food. We lucked out and was seated in a prime table, nearest to water, under a big willow tree, with a view to the bridge and people kayaking around. It was quite hot when we were walking around in the sun. But in the shade of the willow tree, it felt cool and relaxing.

This place is exactly what you’d expect. It’s smack dab in the middle of Tourist Island, therefore the options are boring and overpriced.
The only saving grace is that the service was good. Also, they had beer.
A group of us dropped in here after paddling to the island, so we were famished. We ordered regular and turkey burgers, onion rings, fries, jerk chicken and chicken fingers. None of us were all that impressed with the food. My burger was definitely the frozen variety. I know because I’ve purchased it at the grocery store before. It’s cut into the shape of a cloud to simulate hand-​formed patties.
All in all, it made me regret not packing a picnic lunch for the day.