Hoops Sports Bar & Grill

This place is okay. If there’s a game on, don’t expect to get a seat. The service is mediocre and the food is hit and miss. I usually get the Buffalo chicken wrap or sandwich and the burgers are pretty good. I live close, so it’s convenient, but if you have the time to spare walk the extra few minutes to Front St or King St.

Flat beer and dirty glasses. It’s a «sports bar» will extremely loud dance music.
I guess it’s a «sports bar» Toronto style…

Came here on a chilly overcast Saturday in December before a Marlies game. We didn’t want to pay the higher prices or wait in line at Real Sports, so this seemed a good second choice. The place was probably ¾ full around 1pm, with everyone there seeming to also be pre-​hockey goers. Service was a bit slow, but friendly. Took the server a few times to get our bill right at the end. There was myself and my boyfriend, and another couple with us, but she mixed up whom was with whom. Then the second time, some items were wrong. She got it right the third time and apologized, so it wasn’t a big deal, but would be annoying if you were in a rush. The food itself was so-​so. My ‘event’ pizza with mushroom, peppers and cheese was thin crust but had minimal topping or flavor. My partner found his wings average and a bit dry. The nachos my friend ordered were fine to her, but I found dry and overdone. The atmosphere is fine with many TVs (including ones at your own booth, which is nice, and some TVs actually built into the floor, which is cool and I’d never seen before). Large bar area and mid-​sized place with maybe a capacity for a few dozen? The bathrooms unfortunately are what bring down my score from a 3 to a 2. In the ladies room, out of the four stalls, only two had locking doors. Out of the two left, only one had toilet paper. So that needs to be dealt with. I’d go back here for drinks only if someone else recommended, but not on my own.

Went there on a wet Friday afternoon and it was a nice place to relax. Nothing too special going on so it was nothing to special to experience. The food was okay, nothing great but nothing bad either. Typical bar with friendly staff.

I can only review service and quality of «cocktail» I ordered. I wish I could give ½ a star. My hubs needed to use the washroom, so I thought we might order a drink to use the facilities here — color me completely stoopid :/
We flagged down the bartender, from chatting up her fellow employees, as she had her back to the bar patrons. When I got her somewhat divided attention, she was perplexed by my order — margarita on the rocks with salt. I had pull like taffy from her, which tequilas she had to offer. Once I got the list of two (I can’t make this up), she wanted to know if my «on the rocks» margarita was frozen. I thought explaining «rocks» just meant over ice cubes, it would help. It didn’t. I finally got a tall glass full of margarita mix only for $ 19. Add $ 3 for my club soda. I couldn’t even drink it, as you would imagine syrup over ice would go down. Another 10 minutes to grab her from wandering aimlessly staring at her feet or hands and we paid the $ 22 for leaving a full drink on the bar and a 30 second visit to the washroom. This place was our only hiccup in the city thank God and duly noted.

I opened this Unilocal account just to write this review.
If you are looking for service of ANY kind, do not go here. Stopped by after the Leafs game on Halloween night, well before the «post-​game rush». The place was practically empty. We grabbed a two-​person booth in the bar area. We were sitting there for 10 minutes and not one waitress acknowledged our presence. Plenty of them walked by, but not one of them stopped at our table. One of them was just standing right at the end of the bar with a sour look on her face, a few feet from our table, I can only assume she saw us sitting there. After 15 minutes we got up and left, but not before voicing our displeasure with the service. We walk to the front of the restaurant and discover five or six waitresses all standing together talking. Again, the place was practically empty but not one waitress came over to serve us. Obviously they were too busy talking to each other. When we voiced our complaints to them about the service, all they could do was stare at us with blank looks on their faces. One of them even gave us dirty looks. Just terrible. The waitresses all seemed to have contempt for the customers. Not sure how a restaurant expects to be successful with such awful service and servers. Management might want to invest in some waitresses who don’t consider it annoying or a nuisance to actually serve people. The only thing this place has going for it is its location, and the fact that Real Sports is so busy on game nights that it forces people to go here. It has no redeeming qualities, as you can see from the many reviews below mine that say the same thing. Without even eating a bite, I know I will never be returning here and I will definitely share my awful experience with friends and online. The person I was with also writes for a food blog, and she will definitely be sharing our awful experience with her many readers. Terrible customer service is not a brush that any restaurant wants to be painted with.
Also, the table we were seated at was dirty with crumbs, the menus were sticky, and the restaurant had an unpleasant, musty smell. Do yourself a favour and go to Real Sports instead. It may be more pricey and busy, but at least you’ll actually get some service, the food is great and it is spotless — everything this place is not. I didn’t even want to give it one star.

Horrible place. Do not go… Service sucked and the food was worse. When I walked in I asked the hostess if they got the NFL games… I was told yes and my wife and i seated at a booth with its own tv… Ordered drinks and waiter said he could change the TV… Ordered dinner and got ready to watch the Raiders v broncos… Oh yeah we don’t get NFL package. The salmon was gross. Dried and fishy… Wife’s salad not much better… Manager didn’t give a shit… Maybe he should do something other then walking around… When I left I told the hostess that when someone asks if you get the NFL package and you say yes and you don’t that’s what I call in the USA lying… Don’t go here… Go around the corner… I wish I could have given it no starts

Disgusting bathrooms. Pretty much an average sports bar. We had wings, waffle fries & garlic bread. We chose this place because it was close to our hotel and we had a discount. Average prices for the city. Music in bar ran by a digital juke box. We took it over with what we liked. Other patrons weren’t happy about it. Lol oh well. 3 drinks each and the food came to $ 100 before discount.

Went to Hoops just before a Jays game. Was really hungry, so I ordered a slam dunk burger. Umm. No.
There was no flavour. Even with the bacon and cheese, still bland and not worth the price.
Some of my coworkers had their poutine, which they said was pretty good
The wait staff were great, however they might want to check id.
Turns out one of my coworkers was underage and was served alcohol.

I was renting an AirBNB above this bar. I ended up there every day for wings, beers and sport.
Sexy waitresses and lots of entertainment

The layout of the bar makes it unpractical for large groups.

Buffalo chicken wrap is the bees knees
Friendly and attentive staff. Also great food and drink specials on non event days! Hoopin good times all around woooo.

It’s a sports bar… It’s OK. The service is lacking sometimes. Even when they’re not busy. Always seem to be waiting longer for food than you should if you look around at an almost empty restaurant and bar. The food was decent… Nothing special. The desert however was great. They were out of the caramel apple cheesecake… But eh. What can you do. Service needs work… And the overall attentiveness by waitstaff needs a kick in the ass. I’d give a 2.5. But I cant. So 2 it is.

It was ok. We came here on a busy night on a whim to watch some basketball. To get our tv changed to basketball was an enormous undertaking even though it shouldn’t have been. Don’t ask me why, but it took a REALLY long time to change the channel, and required 3 or 4 staff and a number of follow ups on our part.
Aside from that, it is your typical Hoops experience. Food wasn’t that great, service was sub par (mostly slow), but our options were limited (Real Sports was packed for the night). If you’re in a similar situation, and you have some friends hankering for some sports to watch, this is certainly an option.

The only reason why we came here was due to Real Sports Bar being packed. However HOOPS is your usual pub with all the pub fares, etc so dont expect too much.
The service was sub-​par as our server had no idea what beers where on-​tap or bottled, which should be general knowledge if you’re working at a bar. In addition, even before the venue started getting crowded, getting drinks served took longer than most pubs tha I’ve been to in the past.
The food selection and prices are reasonable at HOOPS. For fares we ordered their HOOPS nachos with spicy chicken, along with their sweep potato fries and a pint of their belgian beer they had on tap. Overall the food was good… just good.

Chose this place because of how close it is to the CN Tower and Aquarium and wanted to grab a quick bite. By «quick bite», I was thinking easy pub food, enjoy the patio for an hour and be on my way. Hoops is not the place I had in mind.
To be fair, we were seated quickly, and had a n amazing view of the CN Tower on the patio. Drinks were taken relatively quickly. But from then on it was a downward spiral.
Cons:
1. Dirty tea cups. Lip stick stained and my mother actually had to get up and hand the dirty cup to the waitress for a new one.
2. Customer Service. Many of the waitresses mumble, rarely give eye contact, and not very polite. Gives an unwanted feeling to the guests.
3. Waiting time. Only 4 of us seated and we all ordered basic pub food, burgers, wraps, chicken. But almost an hour wait for the food. Not sure what happened there.
Overall, Hoops doesn’t have slam dunk potential. Go for the booze.

As I was sitting down to eat dinner in my condo, my building erupted into flames. A friend passing by on the street phoned me to say that my fire alarm was legitimate and so I promptly evacuated the building. Thirsty from my 42 story descent, my friend kindly offered to buy me a beer at Hoops next door. I happily accepted and we took a seat at the bar. Later I was joined by two other displaced neighbours and we ordered a second round of beers.
Having missed my dinner due to the conflagration, I grew hungry and asked for a food menu. Realizing wings were on special I reviewed the sauces available and was intrigued by the last sauce «teriyaki and jerk.» In a classic case of confusion brought on by the lack of an Oxford comma, the waitress informed me that those were two separate sauces and not a unique Japanese-​Jamaican fusion. Saddened, I ordered wings with a different sauce.
Sitting with my fellow evacuees we drank our beers and I waited for my wings. We hypothesized how long until we would regain entry to our homes and I waited for my wings. We finished our beers and I waited for my wings. A half hour later we saw the fire trucks leave, residents start returning to our building, and I waited for my wings.
Seeing we could return home, my neighbours and I asked for our bills and I asked for my wings to go.
«Specials are dine in only,» said the waitress.
«Well, I’m only here because my building was on fire,» I replied, hoping for an exception.
«Most people are,» she retorted.
«Well, I don’t really want the wings if I can’t have them to go,» I said truthfully, just wanting to return home.
The waitress left with a vague, noncommittal promise «to check» with someone.
Awhile later the waitress returned with the bills, giving them first to my neighbours, and then throwing my bill on the bar without apology or explanation simply stating, «Specials are dine in only.»
I looked at my bill, happy enough that they only charged me for my beer, and I paid what was owed.
My neighbours and I headed home, parting ways at the elevators. I returned to my condo and saw my now stale dinner sitting on the table – in my rush to leave I had forgotten to put it in the fridge. I reheated my dinner in the microwave, consoling myself that it likely still tasted better than Hoops wings, and I vowed that the next time my building erupts into flames I will walk a little farther to a nicer bar.

Came back again against better judgment. Such a surprise that this place is still in business.
Was downtown in the area with coworkers, my manager, and a few others. We were all tired, hungry, and had a hankering for some drinks and basic pub food. My manager saw Hoops in the distance and recommended going. I told him about my past experience, however I did state that it could have just been the day or the waitresses on duty therefore it may be a completely different experience this time. Boy, was I right in the worse way.
When we arrived, we were told a table for five wouldn’t be available for about twenty minutes as they needed to get one ready. No problem, it was midday on a weekend so it’s understandable. We sat outside enjoying the sun for the time and went back in to be seated. The hostess told us that they have yet to clear any tables. Straight behind her were FIVE customer-​less tables with the tables unclear. We asked if she could please get just one cleaned up so we can sit. We were told to give her 5 – 10 minutes. We went back outside and 15 minutes later went back in. Low and behold, none of the tables had been touched. She asked us to wait another 10 minutes. My manager ended up walking past her, picking up the dishes from one of the tables, placing them onto another with dishes on it, and asking her to wipe down the now clear table. We all sat down frustrated and exhausted.
We got water right away from the hostess, however it took twenty minutes for a waitress to come by to ask what we wanted to drink. By that point, we had our food orders chosen so we placed those also. Drinks arrived ten minutes later, every single one of them wrong and were taken back. Food arrived twenty minutes after that and were so unappetizing, most of us didn’t make it half way through. We asked for the bill for our food only as we never received our rectified drinks. Fifteen minutes later, she shows up with our proper drinks and the bill. We state that since we have been done eating for some time and since we specifically asked her to have the drinks removed, we didn’t want the drinks now and wouldn’t be paying for them. She refused to remove them as we had them sitting in front of us. We ended all leaving cash for the total of our food and leaving.
Not to mention that none of the bathroom stalls had toilet paper during the entire duration of our visit, five waitresses were sitting in a booth together having drinks in between taking orders (I assure you that they were not on their breaks), the sheer rudeness of every worker we encountered, along with a myriad of other problems.
Mr David H. may visit Unilocal frequently as he pretty much has to apologize on every single review. I don’t need nor want an apology and plea to give them another chance; I want the business to learn how a proper restaurant should be run. If you need to close for a week to train your staff and make sure everything is how it should be, so be it. At least take some pride in your establishment. I will never be setting foot in here again and will stop anybody I know from coming near this place.

When I heard about the real sports bar, I soon realize what a fake sports bar is. welcome to hoops… the service is kindna slow, food is horrible. my tequila came from mexico… hence why it took 15 mins to arrive and got taxed 8 ways… $ 16 a shot. The fish is dry, the fries are soggy, n the calamari. well… the only thing Cajun about them is the dirty water that they came from… mic drop

I came here with some coworkers after a company outing at Ripley’s and I ate the following:
–Calamari — meh. It felt under-​seasoned and fried a bit too much.
–Coco shrimp — good taste and sauce, but there was too much batter for my liking.
–Fajita Friday special — great toppings, the veggies tasted great, but the meat wasn’t very high quality and average at best. However they got my order mixed up with another person who ordered the same thing. I prefer my steak medium rare and this was well done. I’m not a fan of well done steak. Overall though, it was not bad.
–Service was pretty decent. They gave us a nice big slice of chocolate cake since it was a co-worker’s birthday. I didn’t have any but everyone said it was delicious.
3 stars and it’s just a normal sports bar.