Spadina Optometry

Excellent service in a well maintained office. I enjoyed my visit and the exam is very detailed. Not your run of the mill vision checkup but also eye health is checked as well.

The service I received from both the staff and the doctor could not have been better. Would recommend to everyone.

Disclaimer: My appointment was over a year ago, with Dr. Mann. I have neglected to write this review because I didnt think of it at the time!
Dr. Mann seemed capable until we discussed Circle Lenses. Circle lenses are color contacts very popular in Asia, they are usually slightly larger then your actual iris and give the illusion of making your eyes bigger. They are extremely popular, worn by tens of thousands of women, including many celebrities and models in Asia.
I was wearing them at the time, and Dr Mann suggested that I stop wearing them… why? «Because products from Asia are poor quality»
This is downright ignorant and frankly kind of racist. I told her that I only used the highest quality brands and they are in fact approved by Health Canada, but she obviously didnt do her research and was willing to write off all Asian products as inferior quality… She wasnt convinced and kept tellng me to stop using them. I think this is lazy eye healthcare. If I want to use color contacts, she shouldve helped me do so, instead of telling me not to do it for stupid reasons.
I will never return and it still makes me mad to this day.

My MIL stopped by their shop to fix some glasses. She hadn’t done her research prior and I have never even seen the shop before even though I drive back and forth on Spadina everyday.
Really wanted to commend them on their excellent customer service (given to my MIL) and how they went above and beyond to help. I will be making a visit in the future to see what else I can buy from them.

First, the little dog is absolutely adorable — obviously a customer favorite!
I love Dr. Heeney. She’s very friendly, professional and makes you feel very welcomed. She genuinely cares about clients, and the service that she and her employees provide. The employees on the main floor are also very friendly, laid-​back and helpful.
Even though this place is a bit out of the way for me — it’s definitely worth the trip thanks to the quality of service and care that they provide.

Well I had an eye appointment and new glasses in 2 days, however, you pay for it.
Being that i just came up on some dough recently and as much as I love my hello kitty glasses, my boyfriend makes fun of me for them often and I figured, he might be on to something… I dont NEED glasses perse… I prefer glasses for when Im using the computer since my eyes get very fatigued, to the point of double vision in a matter of hours. So, my appt was a breeze, the optometrist (dude) was cool and super friendly/​informative.
They have a lot of frames in store to choose from, and I, of course, chose gucci frames. They actually were only like $ 265, but with my exam ($ 140) and my script (idk), the total was about $ 600. For reading glasses.
but I look fabulous so #worthit

Not surprised this place has excellent reviews.
I bought my Chanel glasses at another store (didn’t have the best experience) they never fit right and even though I took them to the store I purchased from many times for adjustments they never felt or looked right.
As a last hope I walked into Spadina Optometry because it’s close to my office. They were very friendly and welcoming right from the start. I explained my issue to them and right away they had a young lady who specializes in adjustments help me. She really knew her stuff! My glasses now fit and feel fantastic and I love them again. She took her time and it paid off.
Since I didn’t even buy my glasses here I wasn’t expecting the service I got — which was fantastic. I will definitely be buying my next pair here. Highly recommend this store.
THANK YOU!

I neglected to do my research on pricing before coming here, otherwise I would’ve chosen somewhere else. The staff is great and the service was quick. I just think the overall eye examination is way over-​priced, as I’ve paid under $ 100 for the exact same type of examinations at other optometrists. All I really paid for was convenience of location, as it’s right across the street from where I work. Unfortunately, I don’t think the price is worth coming back.

I saw David Wilkinson and he was great ¹⁰⁄₁₀. He answered all of my questions and fitted me with some excellent contact lenses. I highly recommend you make an appointment with him.

The space has a great layout and is welcoming. The little dog that runs around is cute as well.
Dr. Heeney is very passionate about her job. She recommended eye exercises to do to help with eye strain. Eye exam may be steep ($ 145), but is comprehensive.
The reason I am giving 3 stars is because I wasn’t given a contact lens prescription (just an eyeglass one though I wear contacts 99% of the time) and assumed I could use my eyeglass prescription to order contacts. $ 100 later, I got my contacts (not from this store) and they’re the wrong prescription. Called Spadina Optometry and they said the two prescriptions were different. I was not told what my new contact prescription was even though I received a trail pair of contacts. Anyways long story short, turns out my prescription has not changed so I didn’t even need to order new contacts.
Here I am stuck with $ 100 worth of wrong contacts that I cannot return. What a waste.

Dr Heeney is professional yet friendly and never makes me feel rushed.
The glasses and contacts I ordered were ready very fast.
She had me try out a new contact lens to see if it would help my hard to fit prescription and was eager to hear my feedback even when I told her I didn’t like them.
But the real reason I am giving 5 stars is for Buttercup, Dr Heeney’s tiny little dog who is adorable and jumps on my lap in the waiting room because I always have dog treats (since I have 2 dogs of my own).
Also Dr Heeney included a scan for free that my previous optometrist charged extra for!
Location is also very transit friendly — either take the Queen streetcar and walk a block south or take the Spadina streetcar.
All of the staff are also very helpful and nice, and competent — something that was lacking at my previous optometrist!
Thanks Unilocalers for proving reviews really do work!

It had been about 5 years since I had my eyes checked. This clinic is right around the corner from where I work so the location for me was a big sell. Then I came on here and the cheery on top was the reviews!
I can honestly say I was not disappointed. I’m anal about being on time so I was there about 10 minutes early. I only waited to get tested approximately 3 – 5 minutes. While I was waiting, the dog Buttercup took a liking to me and curled up on my lap. She is a 12 year old TINY poodle who is very loving (though a bit skidish).
The Good:
1. Staff. Very friendly, accommodating staff, which I noticed right from the time I booked.
2. Website. You are able to book your appointments online then they email you with a day and a time. It’s great!
3. Buttercup. Who doesn’t love a dog to cuddle with while you wait for the doctor?
The Bad:
1. Temperature. It was quite warm in the office. (Honestly had such a hard time thinking of a negative).
Recommendation: wait for Buttercup to come to you.

What a great experience!
I looked online for a few days, researching many different optometry offices and doctors. I am use to my bi annual appointments with my families eye doctor but since moving downtown on my own it was time for me to find my own doctors. I chose Spadina Optometry based on the location to my residence.
I booked an appointment through email which is very convenient especially for me who is busy at work all day. I was answered in a timely manner and the girl was very kind over email and all the girls were very welcoming when I arrived. Buttercup is a great addition to this office, very kind and welcoming as well. Great idea to have a little office dog.
I was quickly put into a examination room where a very kind girl did some tests on my eyes, she was very kind, funny and personable. Fantastic personality.
I had Dr. Wilkinson, I cant explain to you how amazing this doctor is and I only saw him for the first time last week. I have never been more comfortable with a doctor, I have never been explained things to the extent he did. The pictures of the back of your eye they take is something new for me and his explanation of what I was looking was incredible. He is very kind and approachable and it comes across that he genuinely cares for each of his patients. He really sat down with me and went over what my concerns were and how to make me more comfortable when wearing my glasses. He has a great personality and is very kind.
The level of help and service I was given during a busy office time was amazing! I would highly recommend going to see him and his staff. They didn’t try to sell you anything or push anything on you and they take there time to make sure you are walking away with a good feeling.
Regards,
Dan

i had a great experience here
put off having glasses for years, wish i hadnt
the staff is great and Dr Wilkinson was very friendly and made the whole eye exam a very good experience
love my new glasses

Got pushed into buying ‘Activ8’ lenses (standard lens was not offered) which were quite expensive and ultimately not what I needed, do not go for these unless you are sure you want progressive lenses as they don’t really explain what they are.
Review from November 2013.

Dr. Wilkinson is one fine gentleman, extremely professional and courteous. He’s very detail oriented, patient, and treats his patients with the greatest care. You never feel rushed, and he is never angry or rushed.

I made an appointment with Dr. Heeney based on the Unilocal reviews and I am glad that I did! She was very professional, knowledgable and personable.
She completed a thorough eye exam and took her time to answer my questions.
The staff were very friendly and organized. Overall, if you need an eye exam, I would highly recommend Dr. Heeney and her team.

Pretty awesome! The guy who first served me before I met my optometrist. He was such a nice person Thumb up!
I came back for eyes test as I mentioned before. My optometrist was friendly and gave me lots of information. Funny thing was we accidentally met again in Fresh restaurant ya everybody’s gotta eat!
See you guys later when I run out of my contact lens

This is my second visit here, my first being a few years ago.
The process was as quick as it reasonably could be, considering my terrible, awful eyes, and everyone was very professional. Dr. Heeney is great. She answered my millions of questions about retinal detachment, wearing contacts while travelling to places where drinkable water doesn’t flow from the taps and the best kind of frames to get when your glasses are literally as thick as pop bottles. As well, the whole process was pretty painless — they didn’t do that terrible air puff thing or numb my eyeball and poke it with a stick (yes, that’s a thing).
The only complaint I would have is that I wish they had a closet for coats, or at the very least, pointed out the coat stand when I came in. I dislike coat racks, because they just all bundle the coats together and are usually pretty tall, and I’m not. But that’s a personal thing that says absolutely nothing about their business, which is otherwise excellent.

Haven’t been to get my eyes checked since 1990, so wasn’t sure where to begin when picking the right optometrist in Toronto. Luckily there seemed to be an overwhelming love for this place according to Unilocal,and we seemed to hit the nail on the head: this place is great.
I was able to book an appointment through their website, which made things pretty simple for me. Got a confirmation email from an actual human, and I was good to go a week later.
Walked in and filled out a quick form, had a seat on the couch and relaxed for a minute, and then it was off to my first round of tests. Eye technology has certainly come a long way since I was a little kid. I had two doctors for my tests, which were quick and painless. I even got to see a digital photo of the back of my eyes (which were perfectly healthy thankfully).
Once all the testing was done I was given a prescription and then browsed the selection of reasonably-​priced and stylish frames for men. Though I didn’t buy any this particular day, I am most likely going to return to this location when I get some glasses.
Everyone I dealt with was quite lovely and amazing. I felt at ease for the entire visit. And their location is only a few blocks from where I live. I highly recommend these guys.