Simerra Property Management

I have to agree with Alex K. SIMERRA PROPERTY MANAGEMENT IS A JOKE.
If you are wondering why your building management is rude and ignorant, you’re probably dealing with them.
Since my building switched to Simerra, it has been a living nightmare. I purchased an ebike and they would not let me charge it anywhere in the building or use a bike rack. This left me with no choice but for me to charge it at a friend’s garage every other day. On top of that, when I leased a parking spot, they would not let me put my ebike behind my car (although it was located well within the vicinity of my parking spot). They insisted that I lease another parking spot at 150/​month or else, they were going to remove it. When I told them that they have to provide proof regarding their «reasons» on why I had to remove my bike, the property manager hung up on me!
I cannot wait for them to be removed as our property management and here is more proof on how terrible they are:
Good riddance!

These as sholes just removed my bicycle, my one and only vehicle, from the parking lot I own and for which I paid an extra $ 20 000.

This company manages the condo I live in at Simcoe and Adelaide. And I must say — they are by far the WORST property managers I have ever dealt with from a customer service perspective.
Here are just a FEW examples:
1. I arrived very late from work one night, past midnight — I forgot my keys at the office — the doorman, who sees me EVERY DAY, refused to let me into my condo. He actually sent me back to work to get my keys.
2. I apparently didn’t fill in some form, without which they REFUSE to sign for a parcel — but not only that, they don’t call you — so my parcel got refused 3 times, sent back… and I had to pay for re-​shipping. (Note, they never told me about this form.)
3. They key fobs don’t automatically work for all the amenities. They make each resident register at both buildings, instead of having one process for both buildings. Why? Because they simply don’t have a service-​oriented mindset.
4. Every day there are notices in the elevators with very angry, very patronizing tones. For example, it will say something like «residents who do not respect [insert rule] will have their [insert an amenity] privileges revoked»
5. They don’t return phone messages, and their office hours are only during 9 – 5, when everyone is at work
6. My friend stayed over and tried to leave my key for me with the concierge when he left… the concierge REFUSED TO ACCEPT THE KEY and so my friend had to fedex it to me. Unbelievable.
This company is honest to God awful. I hope our board fires them as soon as possible. I have heard from some unit owners that they are moving out because they can’t stand this treatment… it’s that bad.