I had a very disappointing experience at Ruth Cris downtown Toronto Jan 9. We were a party of 12, had a very rude waiter-Michael. Our food took over an hour to arrive and when we asked Michael what the hold up was, he stated there was a part of 35 ahead of us that was being served. Thanks, good to know our party of 12, a birthday party, had to starve. 2 steaks were burnt, and when we asked Michael why they were not rare, he said«they are» and walked away to get the manager. When my friend got her new steak, he said«satisfied now?». How condescending!
Alex M.
Place rating: 4 Whitchurch-Stouffville, Canada
Im a HUGE steak guy… Morning, Lunch, Dinner, bring it on. We started with some appetizers, Lobster and BBQ shrimp. They were honestly amazing and i recommend it to anyone that goes to Ruth Chris. I decided to have the NY Steak, Rare. In all honesty, i was not woowwed that much. Ive had better steaks elsewhere for half the price. BUT yes i know i gave it a 4 star and just because my steak wasn’t orgasmic doesn’t mean i will give Ruth Chris less credit. The fries are very normal and nothing to talk about and the shoe string fries are okay. The restaurant staff are just amazing and helpful and not once did i pour myself wine or ask for water. My waiter told me that the steaks come sizzling and asked me to hold my table cloth up while he sets it down so i don’t get sizzling juice on my face loll thx for that. All in all i give it 4 stars because : Wait time: 20 minutes and food was at my table Staff: Just amazing and helpful Food: Appetizers 5⁄5 Steak 3.5÷5 Alex
Taralyn E.
Place rating: 4 Milton, Canada
I was lucky enough to try out this place during Summerlicious last year. I’ll start with the negative first: had I been ordering off the regular menu, I might have been able to pay my rent. This place is a pretty penny, so I’d definitely recommend trying the Winterlicious menu. Having said that, this place might well be worth that price tag. I ordered the stuffed chicken entrée and was so grateful for all that flavour being brought into my life. They do not skimp on the cream cheese filling and lemon butter sauce that accompanies the chicken. When I eat, I crave flavour and have no time for the subtle. This meal delivered and then some. And by then some I mean the big side bowl of the most delicious mashed potatoes I’ve ever had(I’m Irish, I know potatoes). The portion was pretty sizeable as well, especially in addition to the two other courses included in the Summerlicious menu. For the other two courses, my friends and I both tried the caesar salad and chocolate cake. Again, the portions made the money well worth it, and they were very tasty. I wouldn’t say they were as outstanding as the main entrée but definitely delicious. To their credit, I’m not a massive chocolate fan and I’m very picky about my caesar salads, so I’m sure others would still be thrilled by these two items. My friends tried their filet and were raving about it. I stole a small piece as well and the meat was perfectly cooked, juicy, and tender. The staff and overall ambiance was wonderful too. Our server was incredibly helpful and friendly, and very prompt with service. In the end, we each paid $ 45 for the three courses and each left with leftovers. I definitely will be back!
Kodaim E.
Place rating: 3 Toronto, Canada
The asperigus was bland. The rip eye steak was good although not worth the $ 75/a piece price. Service was ok. Waiter did not give us the breakdown of the bill even after we ask for it. It was kind of dis-honest.
Alan F.
Place rating: 4 Richmond Hill, Canada
Excellent service — we hosted a group of 20+ and the serving staff were excellent. The food — oh man, always great steaks. And the sides — mushrooms, Mac and cheese, mashed potatoes and I think we tried some of each– all were great! Next time I’ll try a filet as others said they were really tasty. It’s upstairs so you have to wait for a tiny elevator to get up or just take the stairs.
Bojan P.
Place rating: 4 Toronto, Canada
I went there for a private event organized by a tech company for lunch.(they are usually not open for lunch otherwise) Atmosphere(3 stars): We were placed in a long room where there were about 60 people. It was very cramped and the presentation was on the far side of the room, making it hard to hear everything. The actual restaurant is pretty hidden, without clear signs on how to get to it. You have to go down the escalator, and go around a few corners. Food:(4 stars) We got Caesar salad for appetizer(it had way too much dressing) and the salad was not crispy.(2 stars) I ordered a swordfish steak, it was very well made(5 stars) For desert there was a chocolate cake, it was a bit overwhelming in flavour, would not recommend it.(3 stars) Service:(4 stars) The service was friendly, however due to the room structure they were sometimes hard to get a hold of. Overall, I would go there again, but would skip the appetizer and the desert. I would not recommend hosting a professional event there as the spacing is not great for presentations
Phil F.
Place rating: 4 Vaughan, Canada
We’re talking about meat and butter. How can you go wrong! Booked another dinner for my birthday this year. Ruth’s Chris is known for steaks and for good reason. Holy cow. Pun intended. It’s a shame we had an awful waiter. Our bus boy was great. The manager on duty went above and beyond. But the waiter couldn’t give two craps about us. What a shame. We had Caesar salads for appetizers. Nothing spectacular but great nonetheless. We both had the combo 6oz mignon with shrimp. Mine came overdone but they remade it in 3 minutes. Actually. They tasted great! The side dishes are terrible. They always were and they always will be. We won’t be ordering any again. Our meals came with side dishes so we tried the mashed potatoes and south west Mac and cheese. Pass on them. We finished with a turtles cheese cake. Meh. Regardless. We come here for the steaks and we will return for the streaks. They have a few things to fixed up before they get a 5 star rating. I’ll be back. Man I love their meat. That’s what she said.
Bern R.
Place rating: 1 Shelburne County, Canada
We had not tried this steak house for years. So to celebrate a family event the 2 of us reserved dinner. Firstly the hostess led us to the worst table in the place which was half empty. Good Try Chris. but no luck. We asked to be moved into the light. Done. We ordered their classic fix price. Most outstanding was the salad starter. Least outstanding. everything else. Steaks a bit tough at medium rare. French fries outrageously overpriced and like from the supermarket frozen food freezer. The shrimp part of the turf and surf came unheated and flimsy. Deserts were OK if you are still into cheesecake in the 21st century. Service was spotty. We were dressed to the nines. But across from us were a crowd in T shirts. There goes the atomsphere. We will not return.
Ryan J.
Place rating: 3 Toronto, Canada
We came here for Summerlicious, which truthfully is one of the only ways we could afford to eat here and try more than one item on the menu. I’m thankful the restaurant participates in this program. I’ve always wanted to try out the food. The restaurant is in the basement of the hotel so there is no natural light. The décor is fairly old fashioned, a bit surprisingly so. Not so much old steakhouse as old restaurant. The servers seemed to have been here a long time too — it is definitely a mature establishment, and caters to one as well. We both had salad and sizzling steaks, that were interesting. Food was all good quality and our server helped us with some good suggestions on what to eat. Sides are shared, so we tried a couple. Overall, I enjoyed this place but hesitate to give it more than 3 stars because I don’t see the value. It’s a fairly expensive steakhouse and there are cheaper and equally as tasty options in the area. But if you end up here, you won’t be disappointed.
Ellen c.
Place rating: 3 Richmond Hill, Canada
For special occasions, I tend to gravitate towards a juicy medium rare ribeye steak. Since it would be a lunch date, my options dwindled down. Terra, Octagon, Hy’s, Opus and Jacob’s were crossed off the list, taking us to Ruth Chris’ at Richmond Street. The ambiance was okay, it was a quiet lunch hour, even on a Friday. My ribeye was more medium well than rare. It was flavourful but less juicy than I’d like it to be. Presentation of the food was less than stellar. The steak was served sizzling on a white oval plate that looked like it’s ready to retire. For a nice steakhouse such as RC, I’d imagine my steak presented a bit better than this. The sides came in generous servings, we ordered mashed potatoes and creamy spinach. Both were good, but nothing spectacular. My boyfriend ordered the NY striploin, which was decent, but I’ve had better steaks. For the price, I was expecting more. The only thing worth mentioning is the service. The excellent service we received made up for the lack of lustre in food. Oh well, at least I enjoyed my Chianti. Cheers!
May C.
Place rating: 3 Markham, Canada
We came on a Sat with reservation, and waited for about twenty minutes. Our server was nice and friendly. The steak arrived fast, but arrived lonely in a sizzling white plate; sitting there burning hot in the middle of a puddle of butter. Our waitress reminded us again and again not to touch the plate. I could feel the heat when I was cutting the steak. It’s not hard to get a first degree burn if you touch the plate! I had the rib eye; it’s meaty and tender. I ordered medium rare and it came in medium rare;seared and had a hint of red inside. But it wasn’t that marble tho. Besides the red meat, we also had the potatoes au gratin and the creamed spinach. The cheesy potatoes was delicious and the spinach was nice and creamy. Honestly, i enjoyed the side over the steak.
Jen B.
Place rating: 4 Horsepen, États-Unis
Excellent petite filet.
Jasmine S.
Place rating: 4 Toronto, Canada
Took my BF here for his birthday, along with our close friends. We had no troubles with getting a table, I made reservations ahead of time. We were seated and given plenty of time to choose. Our server was very informative to help us decide what to get. We all ordered steak(duh?), and 4 sides: mushrooms, mashed potatoes, potatoes au gratin, and shoe string fries. Our steaks varied from filets to ribeyes. We got warm, glistening bread during our wait. I had their butter lettuce BLT salad, and it was very good even though I’m not a big fan of blue cheese it worked very well with the dressing. They made sure our food all came out together, and the plates are super hot. My filet was a bit too overcooked but it’s understandable due to the smaller size. If you do order a smaller size portion this is common. I got more medium versus medium rare. The sides were delicious, I really enjoyed the mushrooms and the potatoes au gratin. We all enjoyed our food, and side portions allowed us to share everything. They are very good with keeping notes on special occasions, so nothing was really needed to be said to our server she knew what to do. Our desserts were sooo good. We first had the raspberry cheesecake(love the crust), and the rich chocolate cake for his surprise cake. Then we ordered more dessert to share: the chocolate chip bread pudding(amazing), and the crème brûlée(amazing too). Throughout the whole time we were there, we were never rushed. Staff came to check up on us and always made sure our waters were topped up. Yes this restaurant is very pricey, but it is for special occasions only. The quality of service and food is different then anywhere we have been before. Our dinner was easy and effortless, the service and food was great. Definitely will be back.
Joe K.
Place rating: 2 Toronto, Canada
My significant other(SO) and I visited Ruth‘s Chris on May 29th, 2015. We were greeted immediately by the hostess and seated as soon as we entered in. The bread was there before I even knew someone put it there, which is always a plus. The waitress(who I did not get the name unfortunately) was very nice and was very attentive. We shared Sizzling Blue Crab Cakes($ 24) Cowboy Rib Steak($ 75), Sweet Potato Casserole($ 12), Creamed Spinach($ 12). Blue Crab Cake: Do not make a mistake of getting the meal size of blue crab cake if you want it for appetizer. You get 3 at price of $ 36 instead of 2 at price of $ 24. We each had one. I found the flavour was good — it was salted at the right level and we saw plenty of crab meat in the cake. What I did notice with my crab cake was that it was not hot all the way through the centre. This was served on a hot plate, so I was able to «heat up» the cake by mashing it little bit. The cake was served with butter underneath it, which initially did not feel so bad… until we got to the cowboy steak. Cowboy Rib Steak: You ever had a stick of butter with your butter? If you never had it, here is your chance. My first question after the meal was: why ruin perfectly fine steak by drenching it in a pool of butter? And this is how I felt after 3 bites. Steak was about 24 oz bone-in, which was shareable between my SO and I. I felt steak was okay — or that’s what I would have said if I could actually taste the steak. Due to over-excessive amount of butter, I was not even able to determine the quality of meat properly. As far as I know, this is as good as keg steak but with butter. lots of butter. I cant just say enough of how much butter there was. In fact, I can’t believe this was not butter! By the end of meal, my mouth felt so buttery that I had to put some soap on my mouth to get all the oil off from me. Sweet Potato Casserole: This was so sweet — we ended not ordered dessert because, well, this was the dessert. The taste was fine but man, this was not a side. It was not complementary of the meal due to its sweetness. If you want a nice hot dessert, consider ordering this. If you want a side, don’t. Creamed Spinach: My SO did not like this at all. The creamed spinach, as the name suggests, had plenty of cream. Again, other than the blue crab cake we had, why did everything taste so heavy? I needed some carbs to cut down the heaviness so the bread that came with the meal helped. Again, with such buttery and heavy steak, this is something I would highly not recommend. I was contemplating between giving 2 or 3 star for the restaurant. However, after much thought, this is not a place I would recommend given the price point. For the price you are paying, you are virtually not getting the quality of food you would expect from other competitors at the similar price range, such as Harbor Sixty or Jacobs. The service was excellent — the waitress was attentive and all the servers were very nice. However, service alone cannot justify the re-visit at this price point. Would I go back? Only if I can get a significant discount(around 66%) like I did for this visit(from their anniversary gift card sale).
Christine L.
Place rating: 5 London, United Kingdom
I went to Ruth’s for my boyfriend’s birthday, and the restaurant provided excellent service to us! Malcolm, the waiter who served us was exceptional. He had great knowledge about the menu items, and he gave good recommendation for red wine to go with our steak as well. We had the Porterhouse steak to share, with creamy spinach and mashed potatoes as sides. Their steaks are mostly USDA prime cut. The Porterhouse had fillet on one side of the bone, and strip on the other. It’s served on a sizzling hot plate. They also gave us each a plate drizzled with hot butter, so that we can cover the steak in butter as we eat it. My boyfriend, who is a huge steak fanatic, said that this was the best steak he has ever had! The sides were great as well, I thought the mashed potatoes were delicious. I had called in advance to notify the restaurant that the dinner was for a birthday. And so, they prepared a slice of chocolate flourless cake with my boyfriend’s name written on the side. I thought it was a very nice gesture. The restaurant is fairly upscale, I really enjoyed this dining experience!
Alex S.
Place rating: 2 Thornhill, Canada
Did I like it? so-so… I’m i gonna come back? Naaah… I liked the interior, the service was great and they have a good choice of wine. Food? Not so much really. I tried their ‘chief salad, and It had some unpleasant aftertaste. The steak was okay, but not the best. I think that this pace has become too popular they stopped caring about the quality of their food. Anyway not worth a hundred bucks we paid
Elaine S.
Place rating: 5 Toronto, Canada
Winterlicious & VDay = Ruth’s Chris Best choice ever to celebrate an early vday with the boyfriend. It was one of the best experiences we’ve had in a while. The atmosphere was really elegant and beautiful. For my starter, I had the Lobster Bisque, there was little bites of lobster floating around, however I was not a fan of the flavor. My 6oz medium rare steak filet was on a sizzling hot plate with butter. The steak juts melted in my mouth and it hands down the best tasting steak I have ever had. Cheesecake is by far my favorite dessert ever and the crust was sooooo good. It definitely cured my craving for sweets. Overall this was the best experience I’ve had in a really long time. I would definitely recommend coming here.
Tia B.
Place rating: 5 North York, Canada
Any place with it’s own elevator should definitely be visited by all! I mean who doesn’t want to take a private elevator down to the restaurant? We came here for Winterlicious 15 and I’m so very glad we did! I enjoyed this place very much and the flavours and smells will make your tastebuds dance for joy. The caesar salad was very flavourful for a caesar salad. Now, the entrée dishes come out sizzling and trust me this is not just a form of expression. They legit sizzle at your table. So don’t touch the plate! Sadly, I accidentally did later on in the dinner and boy did I regret that! I ordered the stuffed chicken breast and it was pretty good! I would prefer more stuffing of the herb garlic cream cheese. My fiancée had the Filet and it was mouth watering delicious! So tender and it just melted in your mouth. The desert was very good. I kept hearing about the chocolate sin cake, so I ordered that! However, it was way to chocolatey(is that even a word?) Thankfully, our waiter Glenn was amazing and allowed me to switch out to the cheesecake. So yummy! Final verdict? Love this place! It’s a must try!
Mike H.
Place rating: 1 Toronto, Canada
This was my first Ruth Chris experience and it was a poor one to say the least. First of when I got to the restaurant I was waiting for almost 20 minutes before I was given a table even after making reservations. The server we had was decent, but barely came around to ask how the food was or how everything was going. The food itself was probably the worst part of the meal. I ordered the New York steak with sweet potatoes and peacan as my side. The steak itself was over cooked and came medium well when I ordered medium rare. Not a huge deal for me, but my mashed sweet potatoes and peacans had bits of plastic wrap stuck inside the potatoes. I decided to complain about it and the server simply took it back to the kitchen and had it removed and brought it back. No substitute or even another side was brought out! They did give a slice of cake at the end of the meal, but I was a bit turned off the food at that point. To be honest I’ve had better meals at the Keg, Montana’s or even a Hungry Man Meal better than what this was. Needless to say I was disappointed for a meal that was at this particular price point.
Kris U.
Place rating: 5 Richmond Hill, Canada
Saturday night was a night for celebrations and wanted to do something different and a bit classy for my special occasion. I decided to give one of Toronto’s top steakhouses a try(seeing as I’ve never been before). Located just off of the lobby of the Toronto Hilton(at Richmond and University Ave) you enter into Ruth’s world after a very short ride down their special elevator. The moment the doors open you’re thrust into a steak house from yester-years. The wood trim, the elegant tapestries, the table set ups, everything was the best of the best and very impressive. Once seated we opened the menu to explore the treasures that awaited us inside — what a menu! Steaks, lobster, chicken, appetizers, fish, anything you want was here, this would be a night to throw calorie counts and healthy eating out the window, it was time to get decadent. While looking through the menu we ordered a couple of cocktails. I went for the Mint Julep and my date ordered a strawberry-basil smash of sorts. My mint julep wasn’t quite up to par with some of the best I’d had, I felt the mint hadn’t been properly muddled to release its flavours, also the ice used was incorrect so the result ended up being a bourbon heavy, watered down cocktail. That said the strawberry-basil drink was fantastic all the way through. For dinner we decided to share a starter and went with the BBQ Shrimp appetizer. It came with 6 – 7 shrimp served in a row. The shrimp were perfectly cooked(so they popped when you first bit into them) and coated in a delicious bright tasting sauce. Then came the best part of the meal — the sizzle. Yes, the ads for Ruth’s Chris Steakhouse are true, from the moment you walk in all you can hear is the sizzle. The sizzle of steaks, fish filet and chicken, being served on 500 degree plates sitting in a little butter. Each time a plate comes out, you know someone is about to have a great night because of the sizzle. My date had the aforementioned salmon filet and the portion was easily more than either of us could have eaten — my date did anyway. But my meal is what I was the most excited about, the gorgeous, marbled, juicy ribeye. Amazing. That’s all I can say. To share we split sides of potato au gratin and asparagus(served with a proper sized bowl of hollandaise sauce on the side). Both of these dishes were incredible, I’m still salivating while thinking about the three cheese sauce blend the potatoes were cooked in. As we were wrapping up our meal, our server surprised us with a complimentary slice of cake which had«Happy 1st Anniversary» written in chocolate on the plate — so incredible! I believe this was the chocolate sin cake. Our server was top notch, incredibly knowledgeable and the perfect balance between attentive and giving us our space. Top shelf from top to bottom — I cannot wait to return. Thank you Ruth’s Chris for making our night extra special(and extra delicious). Eatcrest Out!
Nick P.
Place rating: 3 Mississauga, Canada
Nowhere NEAR the location in Niagara Falls. The service was great but the food isn’t nearly as good. We did the $ 99 new years dinner. My 8oz steak was«okay» but my lobster tail was pointless… dry and flavorless… I didn’t even finish it. The Ribeye on the other hand was great but not as perfect as Niagara. Also, we both ordered medium… but mine came out Medium-Well and the Ribeye came out Well. This is unacceptable when you are going to charge these prices. If it wasn’t for the service, I would burned this place down. Also being seated 30 mins after our reservation wasn’t very helpful towards their rating.