Pizzaville

They do not care about loyalty or business… They cannot even make a decent pizza… I will be buying elsewhere… I expect a decent pizza for the prices they are charging… Then they have their employees abusing customers on the phone… Enough is enough. 7 years of loyalty. The Pizzas use to be quite good.

Pizza was decent – not the best we’ve ever had, and could have been a bit cheaper. What made this a 2-​star review, however, was the service.
You see, we had been here first for lunch, and asked the employee behind the counter if we could organize a birthday lunch here for a group of about 9 kids + 7 adults in a week’s time. This place was convenient because it was close to Skyzone (which had a simple menu and couldn’t offer one of our guests with a food allergy any gluten-​free options). They had gluten-​free crust, and hey, what kid doesn’t love pizza, right?
On that first visit, the employee said that would be fine, as long as we organized ourselves properly and realized that they couldn’t reserve spots for us at the lunchtime hour. No prob. I then asked if we could bring in a birthday cake, and serve it here. She said, «Sure. Just bring your own knife to cut it, but we can provide you with paper plates and plastic utensils.»
Fast-​forward to the day of our event. After dropping $$ for pizzas and soft drinks for everyone, we got to the cake. My husband then went to the man behind the counter and asked for paper plates. This employee (older man in his 60s) replied that they wouldn’t give us any because that’s not *their food* we were serving. My husband replied that we had checked with another employee previously, and she had said it was fine. This employee now told my husband, «I know what you’re doing!» Huh?!? He still refused us plates and utensils. We got some napkins and had to be satisfied with that.
WTH? We did what we were told we would be allowed to do. After buying pizza and drinks for 16 people, we didn’t deserve a few cheap paper plates and forks?
Bad service, Pizzaville Laird Avenue! Don’t have one employee say one thing, and then another deny it. This had us leaving with a bad taste in our mouth (figuratively).
Never again.

Pizzaville will fill you up and the deals can make it pretty cheap. We got the walk in special which was a large pizza with 3 toppings for $ 11. But that’s the only good thing about this pizza. I found it to be one of my least favorite pizza joints. Pizza tasted cheap. If i’d compare pizzaville it would be similar to pizza pizza.
If you’re just looking for something cheap and filling go ahead but there are tons of better pizza options in the city.

I was doing my grocery shopping at the Longo’s in Leaside Village and parked my car in front of Pizzaville. Having never been to any of their locations, I decided to check this one out. This location is relatively new and the décor of this place is sleek and clean. Many take out from Pizzaville, but you also have the dine-​in option. There are booths with television screens for you to watch CP24 as you eat pizza. Being in a shopping complex, there’s a lot of parking around — always a plus in my books. Service is excellent here — whenever I come in here, the staff are friendly. The pizza is pretty tasty as well; there are always walk-​in specials, which make this place quite reasonable.
Good for: pizza, dessert (pizza)