Park Hyatt Toronto

Great location, great view, great service!
Loved the deep marble tub in our Junior Suite. The room could use a bit of updating but the bed was really comfortable and we enjoyed our stay!

It’s a nice hotel. And it offers free wifi.
We were here for a wedding. Are we the only idiots who ever stay at the suggested hotel?
But with that said the room was nice. But it was standard with a few flaws (i.e. A stopper that didn’t work and a little dustball in the lights).
The Rooftop reception was nice and the food was well cooked.
These types of hotels aren’t my thing. I was a Kimpton girl when we were married no kids. Now we tend to prefer DoubleTrees, Courtyard Marriots, Hilton Inn Suites and even Comfort Suites. I like free wifi, mini fridges, and yes complimentary breakfast.
This is on the opposite end of my liking. Everything you need requires a call to room service. There is no ice fridge on the floor. Remember to have lots of tip money. My husband was exiting the car on one side handing the tip to a valet and the guy who open my daughter side too waited for a tip. For ppl who don’t carry a lot cash – one weekend stay may cost you about 130 in tips.
There are complimentary items (get ready to tip). But We had to buy some baby oil to counteract the hard water. To avoid the wrath of an itchy 2 year old — I bought a two ounce bottle of baby oil costing 9.00 with tax.
We travel a lot but we may not be their kind of people. We may need to keep our resort staying, cruise traveling, Hilton inn guest suite staying selves out of Hyatts. It’s too rich for our blood.

The rooftop bar is the place I go for my favourite cocktails. The mixologist on site is a genius.
I had an elderflower gin cocktail. I think it is the best cocktail I have ever had.
Sipping on that in combination with the beautiful view of the Toronto skyline and my hubby it was a great way to start off a friday date night.
The service was excellent too, the hostess made sure we got a seat with a great view as soon as one became available.
I definitely recommend trying this if you want to have a romantic moment on top of the city.
It is a little pricey though.

Came here for catch up drinks with an old friend. Was a bit confused about how to reach the lounge so asked directions from the desk.
Drinks are wayyy overpriced (I guess you’re paying for the view) but they aren’t even well-​made. The comp noms they give you are just a-​okay. And service is nothing to write home about. They ignored us quite a bit and weren’t very gracious when they did acknowledge us.
For the price point, definitely not an outstanding experience.

This place is very familiar to me. I lived here for almost 2 years on weekends. Generally a well run high end hotel and you will often see major Hollywood stars walking around. Food and service are good. Rooms need a little updating but definitely a great place to stay in Toronto. It’s close to many key shopping areas and attractions, too!

I sent my parents here for their 30^th wedding anniversary and got them the «pamper at the park» package. They absolutely loved everything about it. They said that the staff were exceptional, the room was beautiful, the service was excellent, and their massages at Stillwater Spa were extraordinary. Thank you for making this event so special for them!

I’ve gotta say… I was blown away during my stay at Park Hyatt. From the moment we pulled up every single staff member was polite, friendly, and incredibly helpful! The valet (though, yes, pricey) is incredibly convenient, the check-​in process was quick and easy, and, even upon first glance, you can tell Park Hyatt is a very nice place to stay.
I was already impressed… then we walked into our room. The room we had was on the 4^th floor of the North Tower right by the elevator. The room, furnishings, and amenities are incredibly high end. Rooms are large (bathroom is HUGE) and definitely comfortable. There was a bucket of ice waiting for us, with was the perfect welcome, along with free bottled water, after our trip.
WiFi is FREE… and it doesn’t require a password or for you to input your information every time you log on like other hotels I have been to. This is an absolute dream come true… especially when you are trying to keep international phone costs down!
The location is virtually perfect. Close to all forms of transportation, convenience stores, restaurants, and high end retail shops. The neighborhood is quieter than what I imagine the downtown core would be, which was also nice (though the neighborhood is definitely still lively).
The morning of check out we were running a bit behind so I called, only 15 minutes prior to check out and asked for a later time. They accommodated us with no complaint. When we did check out, again, the process was as painless as could be. They called the valet to bring our car around, and it was in front of the hotel in less than 5 minutes.
I really could not say anything but the most positive things about my stay at Park Hyatt except to add that I will definitely stay with them again if/​when I am in Toronto!

A very nice hotel with great service. I forgot a number of toiletries and the hotel was able to provide me with complimentary toiletries.
The bathroom was very very nice and the bed comforter was very comfortable.
The service was outstanding.
The food (breakfast, specifically) in the restaurant was very good.
The rooftop bar (definitely check it out) has a great view and a «classic» vibe.
The hotel is in a nice neighborhood.
The spa area downstairs looked quite nice. Only thing I was disappointed with is that the gym is comprised of mostly cardio machines. There are some dumbbells, but it’s mainly cardio. That’s a minor issue, though.
Also, free Wi-​Fi.

Great stay at the Park Hyatt. We arrived late after check in, and had booked a 3 night stay for a king room. When we arrived, we were told that all the king rooms were sold out for the night and we would have to be placed in a suite with 2 full beds. We were able to move the next day, and they were very helpful with the move, sending up a staff member to assist with the room change. They also gave us a free movie to watch in room after we checked in. Great addition, followed by the room service that we ordered up to our room.
The first night when staying in the 2 bed suite, we were placed in a corridor that was pretty loud. The guest staying next door were always in the hallway talking with friends and we could hear the doors slamming. It was much more relaxing following the next couple of nights when we were moved to our king suite room. Although we could still hear some doors slam in the early morning, it was much quieter.
The air conditioning in the room is very quiet, so if you like a loud fan/​white noise, I advise to bring a fan with you to block out hallway noise and street traffic.
Did notice both rooms were a tad dusty in the bathroom and bar area, but other than that, pretty spotless.
I did fall sick on one of the nights staying here, and housekeeping was a blessing!
Make sure you bring lots of change for tips as they basically have staff doing everything for you like bring you ice, bring your luggage to your room, and park your car.
Also, free wifi!-Amazing!
Great location for some high end shopping! Would recommend.

The location is fantastic!

There we were, sitting in the lobby of the Park Hyatt, drained after a late flight into Toronto. Moments ago we were told that the hotel has been fully booked up for the night and we would be banished to the Hyatt Regency across the town. I was seriously contemplating leaving a 1 star review, grumpy as I was.
The typical gestures followed: refunded points, comped night, free taxis to and back from the other hotel. For some reason though it just didn’t feel right that night, as if we were engaged in a bartering transaction. I get that a mistake has been made and they are doing the best they can to rectify it, but with a fully loaded weekend schedule and severe sleep deprivation all we wanted was a bed to jump on — it was a rather big disappointment from an organization the caliber of Park Hyatt.
Thankfully my resentment hit plateau at that point and the experience swung up afterwards. We were greeted with many apologies at the Hyatt Regency and put up at the Director’s Room for the night — it was a modern, clean and minimalist room that suited our needs for the night. the next day upon return to the Park Hyatt we were met with apologies and were offered an upgrade to a junior suite, with a bottle of wine and a cheese platter as well. The staff really seemed sincere in their apologies and that made a big difference: the Park Hyatt stopped being a market for bartering and became a place of hospitality in my heart again.
The bottom line for me is this: in the day and age where we have driverless cars and 3D printers, it is a bit shocking to encounter issues with overbooking at the corporate level, but the folks on the ground are really doing some great heavy-​lifting to make the customer experience as good as possible in a bad situation.
I thank the staff and managers at the Park Hyatt for salvaging this experience for me, and hope this serves as a cautionary tale to Hyatt as a corporation to be more aware that the customer’s experience starts from the moment they book the hotel — make sure they get what they are expecting the moment they walk through the door.

ROOM (South Tower — 17^th Floor — King Room)
FRIDGE (No)
MICROWAVE (No)
COFFEE POT (Yes — Single Serve)
IRON & BOARD (Yes)
TV (??” LCD)
ACCESSIBLE OUTLETS (1.5)
DESK (Yes)
COUCH (No)
FOLD OUT BED (No)
INTERNET (Free Wifi)
BUSINESS CENTER (Yes)
FITNESS CENTER (Yes)
POOL/​HOT TUB (Yes/​Yes)
PARKING ($ 45 CAD/​day Valet)
RATE (March, 2015 — $ 289 CAD/​night)
PROS
** Location
Right in downtown Toronto and walking distance to a LOT of places. I don’t know anything about Toronto, but there were plenty of bars, lounges, and restaurants nearby; even a museum! We were here for a conference, so we got a charter bus to go to Spin, a «Ping Pong Social Club,» but I don’t think it was all that far. Anyway, great location!
** Personal Email Before the Stay
I received an email from the hotel on Saturday, I think, for a Monday check in. Basically it said that they look forward to my visit, and to reply if I needed anything. That’s a very nice touch! I have never had that from any hotel ever (not that I stay in high level hotels often, but the JW Marriott never sent me anything like that). I thought it was just because I was there for the conference, but apparently others got the same email.
** Free Bottled Water!
This is new! Normally they place a bottle of water in the room and it’s almost like you touch it you buy it… for $ 5! I was afraid to touch the bottle in the room, but when housekeeping came (while I was still there), she asked me if I wanted some extra water, and she told me it’s complimentary! Sweet! I usually go out and buy a 6 pack, or hell, even a 24 pack, of water before I check in, because a 24 pack costs $ 3 – 4 usually, and a single bottle of water would cost upwards of $ 2 or $ 3! So even though I’m wasting most of the bottles, it’s a whole lot more economical. Plus, I don’t feel guilty, because I assume housekeeping will keep it.
** Free Wifi
You connect to the wifi and click on «Accept» and you’re in! No last name and room number or anything. And it’s pretty fast. I watched a Netflix show without any degradation or buffering. Plus it works throughout the lobby and conference areas too, which is great for me, because I didn’t have a roaming data plan.
CONS
** Can’t Control AC vs Heat
I’m fat, so I have a lot of «insulation.» In other words, I typically prefer cooler temperatures. Well, this was March, so outside it was in the 20s and 30s, which means that most people turn on the heat. Even without the heat’s help, the room was a bit warm, so I tried to lower the thermostat. Only problem is, there isn’t a switch to go from Heat to A/​C, so all I was doing was not letting the heat turn on, but because of great insulation (I guess) the room temperature never went down anyway! Because of the inside/​outside pressure, opening the window just made air rush out, so technically, I was getting hallway air in, and it was a little cooler, but not much. I can sleep like a rock in mostly any condition… EXCEPT when I’m hot, so suffice to say, I didn’t sleep well this trip. Temperature control is absolutely the most important thing to my stay, so this place lost major points for this (though I don’t really have a point system for hotels, lol)!
** Really? 1 Outlet?
I listed this as 1.5 outlets, because the only outlets you have access to, outside of the bathroom and without moving furniture, are the 2 on the lamp on the desk. Problem for me, though, one of the outlets on the lamp was broken, so I actually only had 1. In order to have a laptop going and 2 phones charging, I had to move the night stand to get access to 2 more outlets behind it. Must be an old hotel.
** Toilet Takes Forever To Flush
Regardless of what’s in the bowl, the duration of the flush takes like 7 – 8 seconds. Even worse, if you have just toilet paper in there, you have to hold the lifter down for that whole duration, and even then, you might need a second flush!
** Bed Felt Cheap
I typically like firm mattresses, but the way this mattress sounded as I laid down, it was making that plasticky crumpling noise, which is usually indicative of a cheap mattress.
** 1^st Floor Conference Area Quakes
Apparently, there is a subway that goes underneath the building. I can’t tell you the names of the rooms anymore, but where we had our meals, you could really feel the floor rumble and glasses would clink every time a train passed. Even in our main hall, you could feel it, although a little less than the dining room.
** Expensive Valet
Wowza! $ 45 a night?! Downtown LA wasn’t even that expensive!

This was my first time at Park Hyatt and it was an amazing stay!
All the staff were friendly and approachable. The lobby was was well kept, clean and modern looking. Our room was beautiful and also modernly decorated. When we got the cards to enter our room we noticed we got two double beds and had actually booked and paid for a king bed room. We went back downstairs to reception where she apologized and quickly corrected the problem. All in all, check-​in and check-​out were both pleasant, fast and efficient.
Located in Yorkville which has many stores to shop at (including many designer and specialty boutiques), other hotels and restaurants within walking distance. I’d recommend the rooftop lounge which has an amazing view! It’s winter now so I’m sure during the warmer months, getting to go outside on the rooftop lounge would be even better.
My only critiques from my stay would be that from the time we checked out, the wait for the driver to get our car from valet was a bit lengthy. My other critique is that compared to other hotels in the area, valet parking is quite pricey! We paid $ 50.85 for one night. We realized across the street had a flat overnight rate of $ 25 for parking after we had already checked out, which we will do instead for next time. A faster valet process and cheaper valet rates would have made me given 5 stars instead of 4.
To sum up, we really enjoyed our stay and would definitely recommend Park Hyatt and stay there again in the future!

Let me start by saying that I stayed at the Park Hyatt Toronto every week for 7 months. I would not have done so if I didn’t love it.
Erin (the corporate sales manager) set me up for the entire stay, so I didn’t need to worry about when I was coming in — if my schedule changed, a quick email to her and it was all done within minutes.
I got to know all the staff over the time I stayed there, and they were all great. The front desk were always wonderfully helpful, and had me checked in before I could walk across the lobby. James the bellman knew me and that I always wanted to leave a bag with him when I went home for the weekend — he even got upset when I didn’t leave it over Christmas! Louis would know what drink I would want with my room service depending on what entrée I ordered (yes, I’m a creature of habit).
One of the biggest thanks has to go to the wonderful gentlemen who so very kindly, and bravely, brought a coffee to my room every morning. They saw my in all sorts of sleep-​deprived states, and still managed to bring a smile to my un-​caffeinated face.
I was lucky enough to get to stay in the Pink Room a few times. It was like a grown up version of a little girl’s princess room. I absolutely loved it! If you ever get the chance to stay in there, do!
I can’t recommend the Park Hyatt enough. I’ll be back in Toronto in May on a personal trip, and there wasn’t even a question of where I would be staying. Can’t wait to be back!

My second stay at this hotel. Located in an excellent area in between 2 lines of the Toronto subway, across from the ROM and glitzy Yorkville neighbourhood. Very large variation in type of rooms, the last time I stayed here my room was much more luxurious! Current room was on the smaller side but very clean nonetheless. I stayed alone but would be snug for 2 people. Checkin was smooth and front desk was blantantly honest that the room I was already assigned was much nicer than any others available at that time. SPA is mediocre, you can easily find better ones at the Four Seasons and Ritz carlton.

When I received a personalized email a couple of days before checking in from the hotel manager, I was very much looking forward to the Park Hyatt experience.
I was able to get a deal during cyber Monday and locked in a rate of USD 200/​nite.
Upon arrival, I was slowly getting less and less excited.
Here is why:
— The hot cider welcome station was completely empty. I saw them looking at me and they didn’t bother offering a refill.
— no acknowledgement on whether you are a platinum passport member or not. No offer for late checkout.
— the rooms look tired and can certainly use updates.
— The illy espresso machine maybe fancy but it was missing a part and hence not working. I was in a rush the first day so just kind of gave up. The second day I asked them to help and the guy who came insisted that I didn’t know how to use it but after toying with it ended up replacing machine anyways.
— I had to wait until at least a dozen ring to get to someone for a wake up call.
— the room is not equipped with enough power outlet by the bed/​nightstand so I had to unplug the alarm clock.
— windowless gym that shakes whenever the subway passes by.
— taxi — it took a while to get a taxi here so my suggestion would be über it.
There are some perks adding nice touches to my stay
— the shoeshine service. You do have to call housekeeping and let them know.
— free wifi including the restaurant anona but not the gym.
— nice view of Toronto from the top floor (18^th floor)
— complimentary water
In short, they don’t live up to my Park Hyatt expectation.

This is a 5 star hotel. One of the nicest in Toronto for the price range. Great location. In the centre of Yorkville. Amazing view. Great bed. Best bed I’ve ever slept in. Very luxurious. Wish the windows were bigger because the view is aMazing. The roof top on the 18^th floor offers the greatest view of downtown. If you are a tourist visiting this is the hotel for you. If you want to go clubbing stick to the ritz or shangri la for proximity to clubbing district.

Perfectly situated hotel in the heart of the beautiful area of Yorkville. Within a few minutes of walking down the street you can that this is the higher end section of Toronto. The hotel provides an ideal location for walking to some of the best restaurants in Toronto as well as nightlife and other attractions.
The rooms were spacious and clean. I stayed in a double bed room with a buddy and it provided all that was needed for two people to have their own space. Beds were comfortable, but the pillows did kind of suck. Nothing worse than pillows that sink into the bed as soon as your heads hit it! Bathroom was huge and clean, that’s always a plus in my book.
In my opinion this is an ideal place to stay in Toronto. It’s away from the downtown crowdedness yet a quick hop skip and a jump away from it. And as I mentioned before, you’re surrounded by some of he best restaurants in the city as well as great nightlife spots. If you’re in your late 20’s or early 30’s, this is definitely the area to stay in. It gives you an opportunity to walk around the city and explore the different neighborhoods and all that Toronto has to offer. It’s a big city with much going on, so you definitely want to see as much of it as possible.

Attention shopper… This location is perfect for you. It’s 2 minutes away from LV, D&G, Hermes, etc. It’s also across from the natural history museum n about a block from the Yorkville st …
We were told by the Toronto tourguide that this is the place where professional athletes stay when they’re in Toronto..

Nothing to complain about here. Admittedly, we did not spend too much time in our room. Big tv, nice bathroom, couch, coffee table and gym. Housekeeping would come in twice a day to tidy up! Our room was always clean when we came back.
I did not try the food so not sure how it is. The neighborhood was very nice and close to all the shops. We did a jog around the area and there was a nice trail nearby.