Loblaws Supermarkets

I despise this Loblaws more than is reasonable for a person to hate a grocery store.
The prices are absolutely astounding. Simple, canned/​boxed items with the same expiration dates go for several dollars more here than at No Frills. And yes, I know No Frills is crap, but there is no damn need for a box of crackers or can of soup to cost such ridiculous prices.
I like getting the ready chicken tenders from the Metro across from my school, where I pay $ 3 for a bunch of them. Once they were out at Metro so I resorted to Loblaws. Ordered TWO chicken tenders from the counter. The girl handed me the chicken, I laughed out loud, placed it back on the counter and walked away. It was over $ 8. For two chicken tenders. Seriously, just piss off.
Also, they are frequently out of very basic things. I can’t count how many times I would come here looking for cottage cheese or bagged spinach/​lettuce, only to find the ENTIRE section pillaged and empty. Are you even serious right now? You’re going to charge me $ 6 for a bag of lettuce but you can’t even keep it stocked?
They used to do some decent half-​price things if you came at the right time, like packaged fresh fruit or hot items, but after the stupid fancy-​ass renovation, those disappeared. So… are they just throwing away the fresh fruit at the end of the day now, so loathe are they to offer any sort of deal to their customers?
Eff this store. It’s the only grocery store anywhere near me, but I now ride my bike ANYWHERE ELSE to get food.

I really like this Loblaws. I live close to the Loblaws at Yonge and Carlton but still prefer to come to this one. The Carlton one is too busy and I feel I can never find the produce I am looking for. This location is very easy to navigate while always finding what I need.

My favourite Loblaws by far! It’s set up fancy now like the Yonge and Carleton location, but has free parking with no minimum spend (win!).
The customer service is always spot on, especially in the Seafood section. I prefer the skin cut off my salmon which they are always more than happy to do even when there’s a line up. There’s also a decent [sales?] rack at the front with all kinds of goodies such as condiments, air fresheners, and even makeup sometimes.
Management is great too… Had an issue with produce once, and they swapped it out no questions asked even days later. Way better with the renovations, I approve!

Ok so let me start by saying this… I live literally a minute away and this or fiesta farms or MAYBE sobeys are my go to grocery store. But CUSTOMER SERVICE HERE is the worst by far. Those bakery girls… I have complained many times. They have given me wrong cakes, wrong prices over and over. Customer service is little to none at the bakery section, every other section seems to be decent enough. The girls all talk amongst themselves and make you feel like you’re interrupting. They roll their eyes, and yes «they» because its more than 3 who have done this to me. I love loblaws and I think the quality is great, but since the major renovations last year they really took a hit on customer service. Really too bad, hope they can fix this.

I work practically next door to this Loblaws and whenever I have guests coming over later I’ll stop by this loblaws to pick up their celebration cupcakes — many of my friends LOOOVE them. This is one of the only locations in the city that still sells these type of cupcakes, The loblaws at Dundas West and Bloor also sells them and they’re very popular, the baker there told me she can barely keep up with the demand for them. Now the dundas west location is really inconvenient because of the HUGE parking lot you have to cross to get to the store so I’m really glad I work so close to this location, but there have been some unfortunate consequences to their new renovation. Because of the way the bakery is now set up, they don’t keep these cupcakes in refrigeration units anymore — this was a huge mistake because now that these cupcakes are kept at room temperature (in a plastic container underneath a lot of lights which I’m sure causes the inside of the container to become humid…) the icing is all melted. From the time it takes me to bring the cupcakes over to the register the cupcakes usually topple over in the container — after I pay for them I’ll open the container to put the cupcakes back in the proper position, but the icing is already melting and running off of the cupcake. Luckily because I work nearby I can buy them and immediately rush them to the fridge at work to solidify the icing a bit so they’ll survive my commute home instead of being a melted disappointing mess like other times.
I spoke to one of the assistant managers and suggested that the bakery department keep those cupcakes in one of their refrigerated displays, so hopefully my suggestion doesn’t fall through the cracks… Its unfortunate I had to bring this up — it seems fairly common sense, and should have been something considered and thought out before carrying out the renovation as oversites like these make the company seem sloppy

I absolutely love this loblaws. Granted the overall prices are a bit high, the random sneak peak deals that you can get totally outweigh everything else.
The bakery section and deli have recently been redone and are great!
The checkers in general can be hit or miss. I’ve heard them answer the phone and then shout into them. Or just be cold. But this is how it seems to be everywhere.
So, for the deals: the bread section usually has rollable racks that have «day of» bread discounts. So like 6 muffins for 2.25 $, wonder bread for 1.25 $. The if you go to the seafood section there are usually similar deals. (If you can go daily you can have cheap fresh food daily!) AND directly across from the seafood section they have a discount produce rack… sometimes it’s not worth your time… otherwise it’s fantastic! Like $ 0.99 broccoli or cauliflower.
The gluten free and natural section is also pretty decent!
If you’re in the area, definitely worth a shop!

I’ll always like this place, but their customer services person are super rude, it’s been 2 times already. Today, and old short lady. I asked nicely about the printing station but she snapped at me like I asked a stupid question. I’m wondering how can people be a customer service with that kind of attitude.

Update! The store has become really great. The staff are friendly and nice. There are so many products and options to choose from, its fantastic. The store is also always clean, and they improved their automated check-​out machines (no cash) by adding space for your shopping-​basket (handheld not cart), which they didn’t have at first. two cash spots were also added for the same area, which is even better. I shop here daily, coffee, breakfast, lunch, and often dinner.

Well, now that this Loblaws has the same snazzy look as the rest of the freshly minted stores, let’s justify this by jacking up prices.
Seriously, I couldn’t find a pound of packaged ground beef here that was less than $ 7.
The Lebanese flat bread that I can buy just about anywhere else for $ 1.49 was $ 2.49 and don’t get me started on the dried lobster mushrooms at $ 88.98/lb. Who buys this stuff?
I remember when Loblaws was open to all classes of customers, but now it seems like they want to push out the lower income shoppers out and focus solely on their their wealthier clientele.

I first starting shopping here in Feb. of 2015 when they were doing a renovation. Due to the construction they had a lot of great deals on. I suppose for the inconvenience of the odd drill noise. It did not bother me and it became my regular go to spot.
Since then the renovation has been completed and the store looks phenomenal. Other then the Loblaws in the old Maple Leaf Gardens it is arguable the most ascetically designed shop in the Toronto. Unfortunately corporate must want to pay off the renovation as quickly as possible because not only have those extremely great deals that the renovation brought disappeared, but any deal at all seems to be non-​existent.
The meats and and seafood sections have interesting stuff but even the «daily specials» are drastically over priced. I would like to see more ethnic options in the grocery ails but it is quite well stocked. I do not mind paying a premium for quality food but currently this store crosses the line. I hope in a couple months the prices will stabilize back to competitive rates as I do enjoy going to this location.

@Loblaws Dupont @Christie: think twice abt going. Renos done: prices up $ 1 ea on many items (regardless whether $ 2 or $ 11 before), & were alrdy relatively expensive compared w other stores; expired meat & bread; veggies past prime; organic & conventional selection lacking; overstaffed w poor quality staff & srvc. Store’s been bad for years, worse now. Necessity & convenience & partly due to selection lead me to make mistake of going there; at least @NoFrills wld hv saved $. Plus cashier double scanned a $ 6 item. Thankfully I checked receipt before I left store. Dont go.

I live closest to the Loblaws on Dupont, but it is particularly unpleasant. It’s fine during the day, but come nightfall at this location, all the adults seem to disappear, and all the employees on cash and around the store seem to be teenagers who are more concerned with their conversations than customer service. I repeatedly come here and find three people chatting around the customer service desk and one or two cash registers open with huge lines. The aisles are often packed with skids of items to be shelved, and the employees shelving items often make it difficult to pass through the aisles with a cart.
The produce selection is fine but not great — I prefer Fiesta Farms for fresh food, but for President’s Choice products, I continue to go to this store. But I wouldn’t recommend it for anyone who doesn’t want a frustrating, slow experience.
#CustomerServiceFail

Went here last night to pick up some groceries for the week.
The deli service was very slow but friendly enough. I am not sure I would want to come here if I was in a hurry ;) I wasn’t loving the store layout either but the wide aisles were nice and appreciated. Decent selection of pretty much anything we needed.
Most likely am going to stick to my closer to home Loblaws location on St. Clair West.

Have no clue why anyone continues to shop here on a regular basis unless you don’t have a car and live really close but even then, you should still go to Fiesta Farms.
Produce selection and quality is inferior here but prices are the same or higher than at FF. Prices on regular grocery items and PC brand is way higher than it is at No Frills and health food stores for organic section items. They have nothing that I can’t get somewhere else for less so I find myself here only on rare occasions now. I hate getting ripped off unless the store is exceptionally shmancy (think US Whole Foods, not the Canadian ones) and there’s nothing special about this place.
$ 5.99 for Daiya that’s $ 4.59 at No Frills? C’mon. Did I mention the vastly superior selection of produce and specialty items at Fiesta? Also, Fiests is family owned so you’re not feeding the billionaire soul-​sucking Weston beast.
–1 star due to number of people in Canada Goose coats who shop here. More money than brains.

Bought a bread that was moldy and green… had to drive all the way there just to return it… probably cost me the same in gas just to go there.
Some of the products dont have correct price tags.
Customer service at here sucks. The employees hardly greet you and this one black girl who was new there didnt even ask me if I want a plastic bag, didnt tell me my total amount. SMH.
Oh and some of the product selection sucks… For example i wanted peanut butter but they got jars that are super huge or some cheap looking brand… dissapointing.

I want to love this Loblaws, but just can’t. Yes, it is nicely laid out. Yes, it is clean. Yes, it has good organic selection. Yes, it has high prices. Yes, the baked goods are very good. Yes, the produce gleams.
BUT… Service (in my experience) has always gone exactly like a luxury car lot or a high end department store.
If I am well-​coiffed and dressed nicely, I am treated well. If I come in very casual, I’m not. Recently I came in on a very cold day wearing my old coat and a toque carrying a backpack. In line I discovered someone had dropped their credit card. When I tried to hand it to the cashier, she snapped at me before she realized what I was saying. She finally begrudgingly said «ugggh, I’ll take it up there in a while.»
I saved her the trouble and dropped it by «customer service» on the way out.
This typifies my experience here. From now on, I will wear a suit or stick with other options.

Giant, epic customer service FAIL. You’d think while you were closed because of rat infection, you’d have time to teach your employees how to give proper customer service.
Went today with my sister and her two month year old baby. First issue was the shopping carts, which were the size of small motor vehicles and sadly (even though the Loblaws sells coffee) had no place to put my coffee cup, so I couldn’t drink my coffee while we shopped — because actually operating the cart and holding a cup proved impossible. Then, when we were ready to check out, we waited in line behind someone who, after taking forever, had a credit card problem (unbeknownst to us). We kept standing around, the cashier never said, «It’ll just be one moment,» or shot us a smile — even though we had already loaded all our items onto the belt and clearly had an infant with us. When we finally came to the realization we were never going to move, we took all our items off and went to the aisle next to that.
The cashier, Florence, rang through all our items, we paid, and then my sister glanced at the bill and said, «I thought today was no tax?» (for Black Friday) «Oh, yeah, it is,» Florence said casually. «OK, well, can I have the money back for the tax?» «Yeah, they forgot to tell me,» was the response (UM their are signs all over the store and even a sticky note on the cash that says «No tax today!» to remind cashiers), and with no apology or admittance of fault, «I can’t give you the money. But you can go to customer service.»
So now we’ve been in an empty Loblaws trying to check out for about 15 minutes.
Off to customer service we go, where Jessica (the cashier there) was standing around doing nothing, my sister was getting super fed up as her infant was on the verge of bursting into tears, so I was like, «Can we please get the tax money back?» and the response: «Well, I didn’t know that’s what you were waiting for,» with a scoff and a roll of the eyes. WHAT? You never asked us, or bothered to attempt to help us in anyway. It was almost like everyone was totally disinterested in us being there or being customers (my sister a regular customer).
When there’s a Sobeys just a hop and a skip away, I don’t see why you’d bother.

This is probably one of the worst Loblaws I’ve been to in the city. I used to go here before but I don’t remember it being this bad. For some reason the stock was terrible when I went recently. The lettuce section was almost completely empty (heads, boxes, bags… barely anything).
Every time I try to save time by going to a grocery store closer to me, I always end up saying: I should’ve gone to the Maple Leaf Gardens Loblaws…

Loblaws peut être classé au dessus de Wallmart et No frills, c’est une grande surface où vous trouverez tous les services classiques.
J’adore leurs rayon patisserie, soins et presse!

I like this Loblaws.
First of all the parking lot is HUGE. Always a spot. And they have their own traffic lights which makes for smooth entering/​exiting out of the lot.
They’ve got a decent salad bar (similar to Whole Foods where you pay by weight) fresh seafood counter, deli counter, bakery, flower shop, marche, etc… The perfect place to grab something for dinner if you don’t feel like cooking. They have seating available so if you can’t wait to get your food home you’ve got a place to sit and enjoy it.
The store is pretty huge and the isles are wide enough. Even if it is a little on the crowded side, you’re always able to navigate yourself around fairly painlessly.
What especially draws me to this location in the Fall is the beautiful pumpkin display they have outside. I always get my pumpkin’s here for Halloween.

This Loblaws is now open 24 hours a day. This came in quite handy the other night when I needed some eggs at 1am (I was baking not vandalizing).
The store itself is pretty standard for a Loblaws. They always seem to have a healthy number of cashiers on so you never have to wait long. Though no one seems to use the self check-​out so you really don’t have to wait in line ever.