Chatime

This is probably the fastest Chatime I’ve ever been to. There was no line when we arrived and the barista finished making my drink before I even paid! 4 stars for speedy service and convenient location.

During my lunch break today and other afternoons in the past few months, I took the subway from my work at Summerhill down to this location & it’s worth the trip everytime. They make the best quality Bubble Tea I’ve ever had. I always get the Taro flavor from them and they make it really well with fancy state of the art equipment. What makes them unique from all other Bubble Tea places, is that they give you the ability to customize your levels of ice & sugar, and other ingredients, which I love because I don’t like a lot of ice in my drink. One day, I hope to get adventurous and try some of their other flavors too. I’ve also been to the Burnhamthorpe location in Mississauga and again I had no issues with my drink there either, which proves that their product quality is consistent no matter what location you go to.
In terms of customer service however, I like this Toronto location better as the wait times are shorter than the Mississauga shop and it’s less crowded.
Pricewise, it’s a little expensive but you do get what you pay for so I don’t mind.
It would also be nice if they could later on introduce a snack menu like some of the other Bubble Tea places.

I love Chatime with a passion. This new location is a much welcomed addition to the neighbourhood. The drinks are amazing as usual (try matcha mousse or qq lychee) and they will look up your vincinity account for you if you forget your card like I tend to do. They even kept the chrome old school coffee dome from the previous coffee shop tenants and that made me happy because it’s very pretty. They also have a tv that shows you tweets that were hashtagged with chatime tags. Anyway not much else to say except that this is a Chatime and they are the king of bubble tea!

So happy that a Cha Time opened in this area. It’s just steps from the College subway station, super convenient. While it does have a steady flow of customers, I have been a few times now and never had to wait more than 5 minutes. This location doesn’t have the same crazy lineups like the original one at Bay/​Dundas.
The space is nice and bright, with a few tables. I usually get my tea to go, but I often see Ryerson students sitting in groups studying. They are part of the Vicinity rewards program so you can collect points every time you buy something and earn free drinks.
As for the tea itself, it’s the same great Cha Time menu and you can adjust the ice and sugar levels to your liking. The classic black pearl milk tea is always good, but I also like the brown rice tea, coconut milk tea, and caramel milk tea. I haven’t tried their hot tea lattes yet. The tapioca consistency is usually good, although once the pearls were a bit too firm.
Service is always friendly and polite.
This is my new go-​to if I’m just looking for my bubble tea fix. If I want somewhere a bit more serene to sit and stay for a while, I prefer Jule on Carlton.

I’ve been to this location a few times since they’ve opened. Super convenient location right at Yonge and College intersection and not as busy as the Chatime on Dundas.
I have found the menu and drinks I’ve received to be made pretty consistently. The space is also nice and spacious. There are usually several tables open. The staff is also super friendly.
However, each time that I’ve gone, they’ve been progressively getting busier and busier, but the number of staff does not seem to have changed. Currently, I would expect a 15 – 20 minute, which isn’t too bad compared to other Chatimes. I hope they continue to expand to meet up with the demand.

I was at the Yonge & College location last night to get my usual RMT and Jasmine green tea for take-​out. There’s only 2 people working, 1 at the cashier and the other one was making the orders. Sometimes the cash person would go and help the other. It was a very slow phase, was standing for probably 20 minutes until I got my order. When I got home, the jasmine green tea wasn’t correct, it’s probably switched to someone else’s order. It tasted like lychee (sweet and sour), but it’s labeled as jasmine pearl green tea. I didn’t want to go back cuz I don’t live close by.
What a dissapointment. Lesson learned, when you get take out, always try a zip first before leaving the store.

I was pretty excited to hear about a new Chatime opening up since I usually have a good experience here. Step in and you’ll notice that the inside is nice and well-​designed. It was pretty quiet on a Saturday afternoon when I went so that’s a plus. The Vicinity rewards system IS working at this location now. The main problem is that the bubble tea here doesn’t taste as good as the bubble tea from the Dundas location. The tapioca was hard, and there were no little lychee bits in the tea, which the Dundas location usually has. Not say that it was bad bubble tea. It was fine, but just not the usual Chatime level! just Chatime prices. Also, I was the only one ordering and it still took them a pretty long time to make my order for some reason.

This is a newish location; it was told it opened 1+month ago.
The menu is identical to other Chatime locations.
Let’s start off with all the positives:
— super friendly staff
— excellent location
— spacious sitting areas
— not as busy/​crowded as the one near Dundas/​Yonge
— consistent menu as other locations
The store has been here for a little while, however it seems like they still haven’t «settled» in. A few negative things with today visit:
— drink of the month (wintermelon mousse) wasn’t available as they don’t have mousse, but they couldn’t substitute it another drink. But there’s big signs advertising for drink of the month everywhere.
— vicinity card system still doesn’t work; cashier scanned it a few times and still didn’t work. Cashier told me it «worked» but I knew the point wasnt added.
— they still don’t have any napkins seriously. Napkins are kinda like the essential for a restaurant business IMO. The cashier was apologetic and quickly ran to get us some brown paper towel to use instead.
— they are understaffed. It was fairly busy today but there were only two staff working which meant the wait was longer. I honestly feel bad for those two as they worked non stop.
Overall, I would have given it 1 – 2 stars if it wasn’t for the friendly staff that served us today. I am a fan of Chatime and have been to different locations many times and it had always been pleasant experiences in the past.
I hope Chatime management at this location will look into addressing these issues. I will give this location another try when I am in the area the next time. Hoepfully by then everything will be smooth.

The worst Taro Smoothie in the world. A smoothie is suppose to be ice chip free and smooth. Every sip was me biting into an ice chip. Better off drinking powder and milk bubble tea. I think there were actual pieces of Taro in the smoothie??? Well it didnt add to the flavour thats for sure!!!

Wintermelon milk tea was made poorly the first time I came here… Super sweet. Service is pretty slow too. Second visit they messed up our order twice. Needs improvement.

Just visited their latest location here at Yonge and College. If this location and their staff wasn’t new, I would’ve given them ²⁄₅ instead but today I’m lenient and would review again when they settle in :)
This location has one of the best interior designs I’ve seen at Chatime with floral patterns. Its nothing big but their seating area is relatively vast compared to other locations because the store shape is more squared.
The drinks were perfectly alright in taste — just like any other Chatime.
Why I wouldn’t give them a high rating though?
(Note: I went after the BOGO offer ended)
— Cash only; credit card system under maintenance (thank goodness my coworker brought cash or else we would have commuted for nothing)
— Chatime Vicinity card machine is not set up yet = 4 points gone down the drain
— Staff wasn’t as polite in taking orders especially when it was more complicated
— Slow service and still in training perhaps
— One milk tea drink was missing our requested pudding topping yet we still got charged for it
I won’t be visiting awhile for now.
Hope they gradually get better!

Contemporary and spacious interior design with a good amount of seating. Definitely much more pleasant and comfortable than the Dundas one that feels run down and a bit Chinatown-​like. The lines here move significantly slower than the Dundas one, though, as the drink makers seem to be new and just beginning to learn. It can be very frustrating to watch just how hesitantly/​cautiously and slowly they are making the drinks. Hopefully over time they’ll pick up the speed like the amazingly fast staff at Dundas! Their cashier was very friendly, though. Overall, definitely a very promising location!

Another Chatime!!! This one in southeast corner of College Park
The décor in this one is quite nice and modern, lots of wood panels up the walls. The girls behind the counter were very helpful and seemed ready to quickly rideout the «learning curve». The Grand Opening special runs until August 26^th and is BOGO — buy any drink, and get another regular drink from their choice of 3 drinks (pineapple teair, grass jelly roasted milk tea or passionfruit tea) for free!
The drink was fine, and seems like there’s more comfortable seating than other Chatimes. however, I can tell when the inevitable lineup happens, because you KNOW it will, it will be quite a squishy lineup.
As of right now — they are still cash only!

Yepi! another Chatime opened just on my way home-​work!
It is clean, and modern and drinks as good as any other Chatime location. So cool!
As it is new, staff is still training and wait time is a bit longer than the Dundas place, but it will get better (and they will stop putting their fingers inside the cups when handling them). They do not have yet the machine yet, so cash only and no Chatime reward card to use. (reason for my 4 starts rather than 5)
Now just open a Rikuro cheesecake store just beside and I’ll be even happier!