Aritzia

I was torn on a 2 – 3 stars. It’s unfortunate because I love love your unique looks and all the varied companies/​fabrics/​styles etc. But I will only ever shop from you on line AND on sale. Your customer service needs an incredible amount of work (and get with the times, put mirrors in your change rooms, I can guarantee you lose numerous potential patrons due to this simple fact). Your clothing and materials also don’t stand the test of time very well, stretch, misshape, tear, etc (and I take the utmost care, just short of endless dry cleaning), and are thus generally not ever worth their full MSRP.

when paying for my items, this presumptuous girl ringing out my stuff asked for my info, expecting that i was already logged in their records. when i said i was registered, she immediately asked if i was from toronto. i didnt sense this at the time, but wow, what an incredibly arrogant attitude. not every girl in gta has to have been an aritzia customer.

Love the clothes it’s a shame I can’t get any info on the purchase i’d like to make because NO ONE EVER ANSWERS THE FUCKING PHONE… I’ve probably called close to 10 times today so annoyed.

Always gotten decent service here. I prefer the sales staff acknowledge rather than ignore me. And I have no problem telling them «just browsing» if they get in my face. TBH, I don’t buy a lot of stuff here because the past few years, I find it to be the same quality as H&M and Forever21 but at higher prices. At times, I’ll pick up a piece if there’s a sale or if someone else is paying (ie my mom haha).

This location is great. Try are super helpful, everything is in stock and they carry items as soon they are released.
Today’s purchase consisted of a scarf, silk tank and cotton T. The sales lady helped me ensure my scarf and T matched perfectly.
Another thing I like about this location is the change room location. My husband can easily approve of my little outfits without feeling stuffed in some weird back room.

The only thing they have going for them are smaller sizes. Inventory-​wise they are becoming everything to everyone and are headed towards becoming the next H&M. Meh, I wish my wife got tired of this place.
Should have a coffee bar for guys while bringing in their significant others.

I’m used to the typical Aritzia experience. At every location, the sales associates are pushy and will try to get you to add and add and add to your purchase (let’s be real I’m only buying one thing at a time, if that).
Today at this location however, my experience was less than mediocre. Like I said, I’m used to pushy sales associates. But tonight I had at least 8 sales associates hounding me, asking if they could find anything for me and put the scarf I was carrying at the counter. I said no multiple times because I wasn’t 100% set on buying it, but they kept asking and asking.
I was continuously followed around and wasn’t left alone for more than 30 seconds. This is extremely unprofessional behaviour, and it does nothing but hurt the store. It got to the point where I was so uncomfortable that I paid for the scarf and left even though I wasn’t finished looking around.
From now on, I’ll be going out of my way to avoid this location.

I feel like all SAs at Aritzia are exactly the same. Once they see you holding a piece of clothing in your hands, they’ll hound you asking if «you want me to get the purchase started at the register». I always refuse because the prices here are so high that I need a walk around the store to decide if I truly want to buy it.
I prefer this Aritzia to the one at Eaton’s Centre because well, any Aritzia beats the Eaton’s Centre location with their horrendous staff and disorganized layout. The Yorkville location is also more peaceful and I find it always has better stock.
I’m guilty of buying $ 60 cotton t-​shirts here which have fit amazingly and sometimes their end of season sales are incredible. It’s not worth it buying clothing full-​priced here unless you absolutely can’t wait because almost everything goes on sale if you wait a few more months. Quality is suspect because it’s very hit-​or-​miss. The jersey fabrics are all synthetic and I’ve gotten $ 55 dollar rayon material dresses here that have shrunk on the first wash with COLD WATER and were washed by hand.
Don’t get me wrong, I’m not an Aritzia hater. In fact, I actually love the clothing and the minimalist thing they have going on right now. The shopping experience at Aritzia is uncomfortable and the prices are not worth it for many of their products ($ 60 baseball caps, $ 90 scarves and $ 300 dollar blazers made out of «fabric from Japan» come to mind). It’s a store with great, albeit expensive clothing, but I don’t want to look like every other girl out there with the blanket scarves and MJ purses.
I work close to here so I’ll most definitely drop by in the future but I definitely won’t be enjoying the experience. Just give me my shopping bags and let me get the hell out!

They have stepped up because now I’m finding myself loving what they’re selling. Minimalist, clean, nice colours, interesting cuts and designs. I’m a fan!

I would go to Aritzia for years, and because of 1 shop girl who’s been a fixture at this store for years and years and years this is the only memory that stands out of the store… because of this bitch. Everytime you would go into the store, she acted like you, or anyone, was never good enough to shop there. One time I came from Vuitton down the street and she was walking towards me and snickered to her shop girl friend «there’s prob nothing even in the bag» and she said «hi! how can I help you?».

VIBE
Loud. Snobby-​rich. 18 – 22 year olds. This was my favourite store when I was 20, I have to admit (hello, Triple Five Soul winter coat FTW) but now? Meh to the super Meh. I never really get anything here anymore.
THE GOODS
If you like your shirts $ 200 plus, then this is the store for you (or your rich parents). Lots of TNA (the brand), Talula et al. It just always looks the same. But tank tops? Sometimes they have some fabulous tank tops or hoodies.
OBLIGATORY CATCHY REMARK
More A-​rich-​ia and less A-​ritz-​ia. I take my business across the street to H&M, where I can afford the merchandise.

I don’t like Aritzia. I go in so often to try and find things I like and it is very rare I leave with anything at all. I also feel extremely annoyed about how a) the sales people bother you to the point where you want to throw all their TNA iPhone cases at them, b) there are NO MIRRORS IN THE FITTING ROOMS and c) they carry sizes like XXXS. What does that even mean? I wear XS — why are you making adult clothing for children?
HOWEVER, tonight I had a wonderful experience. The sales person I had was not pushy, very friendly and helpful. She was very attentive without being annoying and she didn’t push things on me that I hate like going down in size or colours that just don’t go with my complexion. The other people working there were also quite nice and not annoying. This is unlike any other Aritzia I have been to. At Eaton’s Centre this one girl called me «hun» for the entire five minute duration of my stay. An improvement, I say!

I am not an Aritzia girl, and I typically hate stores like this: but I was set on buying a winter parka, so I dragged my sis in with me.
The sales girls are atrociously aggressive and as yappy and clueless as seagulls. No, I don’t need a hand… I’ve barely stepped through the door. And no, I REALLY don’t need you pestering me every minute while I try on jackets. I’m pretty sure I can handle the difficult job of zipping things up and looking in the mirror.
Worst customer service experience ever. These girls need to relax. Even when I curtly told the sales girls I DID NOT need help, they continued to bug me.
In the end, I bought a short parka I loved. But I hope to god I never have to step foot in an Aritzia again. Bleh.

I like Aritzia for their quality, though pricey at times. Their jackets and coats are trendy, and their sweats are comfy. I live in Vancouver, and their parkas are a must for the wet winters, and their cargo jackets are great for spring/​fall. If you can find some of their pieces on sale… bonus ! However, the girls that work at the stores could improve their customer service skills. ie. can be friendlier, smile more and be genuinely want to help with questions, sizes, etc. So no need for the snooty attitude since we are paying customers, and we are paying your wages.

Anna V is totally right when saying girls who shop at Aritzia too much have a look about them.
I would know. My school was pretty much 90% of those people.
I don’t mean that 90% of the students there were like that. I mean 90% of people like that went to my school.
Yeah.
That being said, a few things from Aritzia per season are very nice to have. Most of their stuff is made out of super comfy, plush fabrics and wonderfully fitted. Their house brand, Wilfred, is pretty nice and I recently became a fan of another brand they carry, Talula.
And of course their classic wool peacoats are very popular every winter season. (They’re expensive, but hey, we live in Canada. It’s the only place in the world where we actually have an excuse to buy them… so take advantage of it!)
This location is also the best because it’s big and not in a mall. The one at the Eaton Center, while big, is also way too full all the time.

Before Artizia, my choices included boys’ track pants with drawstrings since I couldn’t afford the smaller sizes that higher-​end joints carried. It’s a good thing I was still a student then, but not very helpful for work clothing. I also learned, as many others in my situation, the days that new stock came to more affordable stores carrying one or two items in my size.
I used to really enjoy Aritzia, back in early 2000 when there was only one or two stores. I even thought their house brand, TnA, was good for sweats — good cuts for lil’ bums.
Most importantly though, Artizia sold smaller, proportionate sizes of casual to dressy jeans, pants, and tops. They fulfilled a tricky niche in women’s clothing. These women were stuck at the fitting border between ‘petite’ for women and pre-​teen for girls, and also required an adult regular-​to-​tall inseam. Aritizia knows fit for these femmes!
Whether it was the sizes or the actual apparel, I’m not sure, but the appeal of Artizia spread in every direction. In response: new stores and new shoppers.
I’m glad that Artizia continues to service the smaller-​size niche market, but now it’s not surprising to see mother-​daughter duos rocking the same ‘TnA’ black stretch pants, at the same time. Matching can be cute when your daughter is under 3 years old. It’s down right ugly when you hear mothers squabble and compare their waist size to their preteen’s. Sometimes hemming, sometimes squishing for the fashion. It’s bad enough that sizes are hard to come by, but when every female shops at your store, it’s enough to make me go back to the boys’ section.
I haven’t given up on Aritzia just yet… for now, I’m still carefully mixing up Artizia gears with vintage stuff that somehow ran in smaller sizes that many stores just haven’t picked up yet. It’s a forced loyalty that I wish others would give up. :(
Until then, I’ll play the Canadian card (Aritzia started in Vancouver and only recently opened a couple of stores in the U.S.). Let’s hope it stays that way and not get sold like lululemon did…

Girls who shop at Aritzia too much start to look like girls who shop at Aritzia too much.
Too much makeup on perfect skin, too much bronzer, that 3 hour hair that looks like you just rolled out of bed. The same girls who bought UGGs then those terrible Moccasin knee highs; the same girls who wear LuLu Lemon in public, they shop at Aritzia religiously.
Having said that, the fabrics don’t lie. A little bit of Aritzia is great. You don’t have to wear every lounge-​ish, neo-​hippie piece together with you (barf) Rockin’ Republics, but you can definitely appreciate how well their sweaters fit a woman’s body. Plus, if you’re into being white (like me), there’s plenty of updated prep wear.
And the best part is, you can’t find any of it anywhere else. It’s distinctly Aritzia which is also Canadian, so there are plenty of worse stores you can support.

it was only a matter of time until they decided to put an Aritzia on Bloor. Think of every girl trend that is in fashion and you have the fall line of Artizia clothing. It’s like walking into an Episode of The Hills.
I’ve been shopping here for a few years now, so I think I can write about the quality of their clothing. Personally I’m not a big fan of TNA (one of the more prominent brands in the store), though they’ve gotten better over the years.
I bought two pair of tights this season, and they appear to be holding their shape. I’ve bought a tank top a few years ago. Firstly I made a mistake of not trying it on. When I finally did, the material was so thin and flimsy that it was basically see-​through. To make matters worse, where the tag was in the back, eventually because of the thin material, a small hole ripped in the back.
Aritiza is a lot like high heels, they look good, they are trendy, but maybe not the best quality or greatest for you. Their clothes look good, but don’t expect it to last as long as your high school old Club Monaco sweater. But then again, but the next season the clothes you bought at Aritzia will probably be outta fashion, and you’ll have to go back there to buy more stuff.