Active Green & Ross Tire & Auto Centre

Needed new tires in summer of 2014 for our forerunner and got them here. Returned November 2015 screw in tire. They told me that the screw was in a place that did not allow repair and we would need a new tire and also would need a match on the other side for balance and wear. Left and went for advice to our own mechanic.
He investigated and found the screw was small and had not caused a leak. No charge.
Be careful dealing with these guys.

I got a $ 2,000 quote for replacing a/​c lines at Cdn Tire. I got a $ 1,000 quote from Active. I got good recommendations from co-​workers who have gone here for years. I saw bad reviews on Unilocal.Cars have parts that fail over time. Be reasonable!!!
The lines were replaced as quoted. I requested the heater control valve. I was notified of serpentine belt and water pump. Several other things got done including things I was not charged for.
I’m very pleased with the results and service.

do not go here! these guys are lying scum — especially the manager. i dropped my car off to get the tires changed and when i come to pick it up they tell me they had to replace something that had seized up in the wheel. i’m no expert on mechanics however i do know now that they should have asked my permission before doing any supposed additional work on my car. live and learn. please do not go here if you don’t want to be ripped off. if everyone used Unilocal and saw all the horrible reviews then this place will go out of business.

I have been going here for years and only recently read these reviews. On my last visit I learned the hard way that all the negative reviews were true when they tried to shake me down for service I did not need. It made me sick to realize how much I have been taken by these scam artists. Mario I thought you were honest guy!

Took the car in for an emissions test. So far so good.
Suddenly asked to spend $ 500 for an additional test because my engine light was not working. I told the manager that I did not understand and would seek a second option.
Later as I picked up the car proceeded to tell the manager that he did not have good communications skills as I still did not get how an emissions test would wind up with an additional $ 500 test plus any «new» mechanical needs.
He is now shouting at me (I did shout back) and is now bringing people up front to join in… Get out of of here you $#@$# and take your $@#$# car with you.
Again something about poor communication skills when you are being asked to fork out an additional $ 1,000 or more. Hoped I had checked Unilocal before going there (it was close)

I cannot recommend this place.
I needed warranty work for tires purchased there, for which I paid $ 7.50 per tire at purchase.
I brought in the removed tire, and told I would have to wait a while I left it for repair.
I was charged for a valve stem that I later realized was not even required because they do not change the valve stem when there is a sending unit for the warning light.
I was charged labour to remount the fixed tire and reset the warning light.
I was charged for balancing.
I was charged another $ 7.50 to cover the new tire.
I was not called when it was ready, and had to call them.
I had to wait through a lunch break I wasn’t warned about, and then more than another half hour to get it put on.
Routinely charging customers for a valve stem not used tells me a lot.
They have to know better.
Or maybe everybody does that.
Oh, most importantly, here is a funny story.
I had an awful lot of trouble getting the flat tire off the car. I needed a longer bar than that supplied with my car.
It turns out the tire lug nuts had been way way way overtightened when I purchased the tires.
I have now loosened and retightened to a proper 80 foot pounds the torque of the nuts on all four tires, all of which were hugely over-​torqued on the original tire purchase and installation, and then again on the repaired one.
I had to use a two foot long bar to get the nuts loosened, so they had likely been installed at over 150 foot pounds.
The funny thing is that one of the articles I read while waiting in their office was a tire trade magazine article about the damage that can result from over-​torquing lug nuts.
Warped discs, damaged rotors and broken studs, and more.
Now, if and when I get a flat tire at least I’ll be able to remove it with the short wrench that is part of the jack kit in the car.

This place is a scam. I brought my car, got a quote and when I came back to pick it up the service bill was more than double. They never asked my approval for doing services that were not asked or quoted for. Then they said they would not return my car until the amount was paid. A real scam. Stay away from them.

DO NOT GO HERE! Theses guys are rude snakes. My wife goes here to get her snows removed every spring as included in the purchase price of the tires. They give her an appointment but she’s there all day! …and they always try to sell things that aren’t required. They are snakes!!!

DO NOT GO HERE!!! I went to Active Green & Ross and bought winter tires and rims for my Range Rover. It cost nearly $ 4K for the 20″ tires and rims but they perform extremely well and look great. I went back at the first snow to get them put on and the tire pressure monitor system was reporting a fault. They told me I just needed to drive it for 15 minutes at 50km/​hr. The warning never went away though so I took it back. They told me again to just drive it some more. The fault still didn’t go away so I took it back to my dealer who said that AGR had installed the wrong tire pressure monitors. My dealer charged me $ 75 for the diagnosis. So I went back to AGR and they claimed that they did everything by the book but they would install the recommended monitors and charge me the difference. Another $ 150. All the while the AGR employees treated me rudely such as telling me to move my car and then telling me that I put it in the wrong place and move it again. It’s not about the money. What really gets me is that they didn’t do their homework and had three chances to catch this or at least call Land Rover for themselves. They have wasted so much of my time. All I wanted was a «Sorry for the hassle.» I guess that was too much for them. Don’t even consider buying tires from Active Green & Ross unless you have a lot of time and money to waste. These guys are a bad joke.

Took my car in for winter tires. Bought the whole rim and tire pakage with them, the price is fair and they seem nice and knowledgeable enough. Everything goes wrong from here. First they are a whole hour late at the time they promised me, made me sit there and wait. Second, they don’t know what they are doing with my car’s tire pressure sensor and screwed it up. I drive in again next day to have it reset and they made me wait for another hour! I think when you didn’t do it properly the first time, you should give extra attention to your paid customer. Now they still can’t set it right as they promised and ask me to bring my summer tires in so they can figure out how to set it. The trouble aside, I didn’t even get a sorry from them.

these guys are great… straight shooters… really good a providing options and they are fair minded and very considerate of the customer experience… rest assured.

most people would fret at first when they brought their value-​decreasing car into any mechanics. everyone has heard of someone being ripped off.
now i dont know whether it has something to do with the fact that they are a well known company and have a corporate image to uphold, but every time i went inside to get an oil change they were always very efficient and polite.
they also spent the time explaining to me what was wrong beyond an oil change and would outline for me the pros and cons of doing a repair. if for example i didnt need a repair done right away theyd say as much. i know that theyll look for whatever they can do, whatever needs fixing, but never did i take it there, get something fixed and have a problem afterwards.