Four Points by Sheraton St. Catharines Niagara Suites

We enjoyed our stay of 4 days. Everything the indicated they had on their website was in fact in the hotel and all of the amenities worked and were managed well. We used the business center to check email /​print our boarding passes. We used the hot tub which had working jets, timer, and got super hot. We used the pool as well. Also the restaurant /​bar was great especially for hotel food, we were quite impressed. Also the front staff was nice and the cleaning staff was very friendly and super friendly if we needed anything. In terms of the rooms they were spacious and the noise level was very low between room to rooms. The hallway noise does somewhat come into the room but not enough to bother us or most people i would think. The fridge/​kitchen space was a good size. Also you can walk across the street to a tim hortons restaurant and a McDonald’s which is cool. Your minutes from the major highway and only 20 minutes from Niagara falls /​clifton hills area (lots of fun stuff). In the morning they offer free coffee/​tea/​hotwater and also give you 1 free bottle of water per day (anything free in this world must be mentioned) We enjoyed our stay here and if we ever stay in this area again we’ll definitely be back at this hotel.

Stayed here with the family for the weekend. Hotel was nice. They allowed dogs for $ 20 per night. We did not tried the restaurant. Hotel was close to the falls and the outlets. Bathroom was nice and clean. Swimming pool was a little on the small size. They do have a work out room. Will definitely come here again.

My wife and I stayed overnight in early June. We had fantastic weather and took advantage of the outdoor patio for dinner. Service was great, food was hot and did not disappoint. I had a grilled veggie wrap and asked for some spice. The waiter indicated they prepare their own jalapeño peppers and would have them added to my wrap. It was fantastic. The patio was full at 8:30. There was a duo on drums and acoustic guitar entertaining us with hits from the 70s and 80s mostly. They were relaxing to listen to. Great meal, atmosphere and service.
I forgot my wall plug for my iPhone, the desk sent one up immediately.
We had fruit punch available at check in. We used the pool and hot tub, both were clean and expected temperatures.
The fitness room was used by five different people that I saw and appeared to be more than adequate with many options for your work out.
The hotel is on Brock University’s front door. There is a Timmy’s and Mickey D’s within walking distance (2 mins). A large Mall with the usual suspects is a five minute drive away.
Our room was a suites with two double beds. Old TV’s, no iPhone or android alarm to drop your phone in. Rooms clean and adequate (mini fridge, microwave, sink, coffee maker), just dated a bit. I would return!

Put up here by my company while in St. Catharines on assignment. The rooms are a good size and comfortable. Free wi-​fi, water and amenities are plenty. The in house restaurant makes great food at a reasonable price. Staff is friendly and cordial.

I came here for vacation and was happy to find that this place was pet friendly. Yay! Love when my pup doesn’t have any issues going on vacation with me. Price range was ok. The rooms were a bit dated and the beds were a little uncomfortable. We had a little bit of an ant issue but everytime we talked to the front desk they switched our rooms and apologized.
Overall stay was good but was expecting a more modern or updated look. I did enjoy the location (except the college in the next lot). The hotel was close to a lot from Niagara, Niagara on the Lake and St Catherines.

WOW. We decided to stay in this hotel for the Canada day weekend because all other hotels were fully booked, or crazy expensive. Since it looked like a dated hotel, I personally did not expect much but boy was I wrong.
Rooms:
–All rooms are suites, whether 1 bedroom or 2 bedroom they can fit an entire family or even two. (My family of 6 fit in the 1 bedroom suite comfortably)
–Extremely comfortable beds and the kitchenette had a convenient microwave, mini fridge and sink.
–Bathrooms were better than some other hotels I’ve stayed in surprisingly, although the outdated lights took a while to turn on full blast.
Atmosphere:
–Hotel is close enough to the tourist towns (i.e Niagara on the Lake and Niagara Falls were both 15 minute drives) but far enough from the craziness of it all.
–Staff were extremely friendly and made us feel like we were at home, especially Karen in their restaurant who was the best and friendliest waitress I’ve ever met and truly has a passion for serving.
–Gym is not the greatest, but sufficient for a good workout and never had more than 3 people in it.
–Pool seemed a little small, but again sufficient for a good swim.
–Restaurant serves DELICIOUS steaks, everything else was delicious but just ok/​
–FREE WIFI! I’ve found that most hotels in the Niagara region don’t have this luxury, but this hotel did and it was surprisingly fast, even from the top floor.
Overall, this hotel is definitely worth a visit if you are visiting the Niagara region. Will definitely go back.

We stayed 4 nights over Christmas. The staff were friendly and helpful, the restaurant is good enough you don’t need to eat out. Many rooms have kitchenettes, but you need to supply plates, etc.

We walked into the lobby and instantly a warm greeting from the Front Desk staff, Karen, Jill & Kevin introduced themselves as we were checked into our room and made aware of the surrounding area, they made us feel like family.
Our room was warm & beautiful, even had a fireplace glowing with heat. The bed was comfortable and inviting and the whirlpool tub was much needed after a long day of travel.
Lisa in the restaurant was another ambassador to the hotel and local area, she offered us the menu and specials including local Beers & Wines to complement our meal, everything was Great, until we ordered the Flowerless Chocolate Cake for desert. Now this was Perfect and even Over The Top.
Thank you Four Points by Sheraton !
If you are ever in the area, this hotel knows how to treat their guests.

I’ve stayed here frequently on my trips to wine country. A SPG member, I like to take advantage of my bonus points and have become acclimatized to the supreme comfort of the Sheraton Sweet Sleeper Bed. This hotel may lack new flat screen tvs and the décor may be mildly dated but it offers a comfort factor with large suites that can be had for the price of a regular hotel room = major bonus. Even when it’s crowded it maintains a quiet factor that is second to none and the staff always remain friendly and thoughtful. The Piazza Pasta and Wine Bar offers fresh local foods among its selections and aims to please the budget traveller with good value specials. My butternut squash ravioli was divine and the Big K enjoyed a tender steak. This hotel also caters to pets and if you wish to treat yourself has an on-​site spa with very reasonable prices. Close to Niagara Falls, just up the hill from downtown St Catharines and a good neighbour to Brock University, it’s close enough but just tucked away from everything to be a very nice place to stay.

Stayed here for a wedding at a winery. All rooms have a living room with TV, couch, eating table, microwave, mini fridge, coffee maker and bar sink. Great place to stay when hanging out with friends. The food at the café was TERRIBLE and the service was slower than slow! I couldn’t figure out how to get the maid to stop banging on our door in the morning even though I put a «Do not disturb» sign on our door every night. Bath products could use an upgrade. Good place to stay but avoid the food.

We chose this hotel for our recent family trip to the Niagara Falls area with family. We wanted a place that would be big enough for the two families — 4 adults and 4 young kids. This 4 Points fit the bill as it had suites to fit us all in one room, thereby saving us over getting two separate rooms. In fact all the rooms here are suites. Overall our stay was fine. No complaints and nothing exceptional. The two double beds in the bedroom were wonderful, but the pull out sofa bed was atrocious. Good thing only the kids slept on it! The kitchenette was certainly on the small side, but let us have breakfast in the room. The location is a little out of the way. It took us about 20 minutes to get to the falls, so it may not be the best bet for tourists like us. It’s not even really near anything else — it’s located in an office park. If we were in Niagara again with a bunch of people we might stay here again, nut otherwise we would try to be closer to the main attraction.